Kentucky Fried Chicken - Unusual Credit Card Charge
Credit Card Payment Process - Complaint
PONTIAC, ILLINOIS -- When reviewing my sales receipts I came upon the cash register receipt and the credit card charge slip from a recent visit to the Kentucky Fried Chicken restaurant in Pontiac, Illinois. At first glance, the total amounts were clearly different for the same visit! As I look at the cash register receipt with the itemized menu items we purchases, there is clearly marked item for "tax" with an amount of $0.87 or 87 cents as well as the individual food items, resulting in a total charge of $14.75. This total is marked "Exact Cash" on this receipt. However, when I look through the credit card charge slip, there is one line reading "Amount:" with the dollar amount being the $14.75, but then another line reading "SVC:" and an additional dollar amount of $0.39 or 39 cents.
Then there is a final bold line that says "AMOUNT:" but the dollar amount now reads $15.14. So for some reason an additional amount, beyond the food and tax charge from the cash register receipt, was also charged to my credit card for this transaction. Either the store is forcing the customer to pay the additional credit card fees for food transactions (BUT NOT TELLING THE CUSTOMER IN ANY WAY AT ALL!!!), or the store is skimming customers for additional little charges each time!!!!
This little amount doesn't bother me personally, but on behalf of the thousands of people who must eat at that restaurant over time, something is fishy about this restaurant other than it being a combined KFC - Long John Silvers combo fast food joint!!!