Mercedes-Benz Houston Greenway Complaint - They cheat - Auto Service and repair
HOUSTON, TEXAS -- Mercedes Benz Houston Greenway is the worst dealership I have ever experienced. We had our car serviced there for several years because they are the closest one. First we ddi our routine maintenance there for 3 years until one day I realized the front tires worn a lot. It turned out, they never did tire rotation even they charge me for it. Who knows what else they did not do but charged me for? Secondly, after my car is out off warranty, I bought an extended warranty from an online dealer and they said they are happy to accept the warranty. But every time I used it, they will find some excuses to charge me more. They even try to cheat me by saying that the rear view mirror is not electronic so my warranty will not cover it. The parts there are also way more expensive than other dealers. They charge over $12 for a light bulb, but you can buy it from another dealer for $4. I now go to Star Motor for service and repair. They are much better. Mercedes Greenway is worse than a Junk car dealer when coming to cheating your money.