Midas Auto Service Experts Complaint - Loud Thumping Due To Bottle Of Wax And Shampoo In The Trunk
GERMANTOWN, MARYLAND -- I recently had my car serviced at this business. After picking up my car I noticed a loud thumping every time you make a turn and it didn't have to be a sharp turn. Three loud thumps when turning. I took the car back into the shop. First a mechanic drove the car and stated he heard it but the mechanic that did the job was in another shop today. Then the manager drove it and stated he didn't hear anything. The only thing he can think of is I had a bottle of wax and a bottle of shampoo in the trunk and once he removed that he didn't hear anything. So, I drove the car with him as passenger. You could hear the thumps as I turn, as well as everyone on the street but he insisted that it was coming from the back and I could take it to his other shop in another location and they would tell me the same thing. I told him I knew I was old and female but he was questioning my intelligence. Instead I took the car up the street to The Precision Tune. The mechanic only drove it a short distance and said it was a very audible thumping and it was coming from the front. I just don't know what my next step should be and don't know if my car is safe to drive.