Garden Treasures Classics Complaint - Poor Customer Service
KANSAS -- My husband and I received a patio set for our wedding. When he took the coffee table out of the box to put it together he showed me the frame was bent. Thinking it may "pull" itself together he went ahead and put it together.
Well, it did NOT pull together and it began unraveling. The ends of the wicker cord were not tied to anything. They were just kind of "stuck" in loosely and they came apart leaving a shabby looking coffee table. I called the phone number on the paperwork.
The lady told me in order to use the warranty (?)we would need to mail in our receipt with photo's.
I told her I didn't have a receipt as it was a gift.
She said to get warranty service we would have to follow the rules!
Now we are stuck with a piece of crap that was MADE IN CHINA.
This company has no email address or website. Pretty nifty scheme I'd say.