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Voip.Com Informative - Service - Voip Phone Service
Voip Phone Service
OJAI, CALIFORNIA -- It would be impossible to have a service any worse that this. Everything that can go wrong does. Customer service is nothing but excuses for bad service. Any money they take they keep. You cannot remove your credit card # until the year is up. It is like doing business with a collection agency!
Comments:
Posted by Sparticus on 2008-02-17:
Though it seems to be hit or miss with folk on this board, I am a happy Vonage customer. The phone service is pretty good... and cheap!
Posted by Lidman on 2008-02-17:
Vonage it’s a world apart of the rest as to the fact that it doesn’t work? It does, you just have to be in the world apart from the rest of the world.
Posted by dwight01 on 2008-04-07:
EVERY thing ccdhair said is exactly true, and mirrors my own experience. Why I did not do sufficient research beforehand is my own dumb fault, but VOIP.COM has got to be the number 1 worst company I have ever dealt with. Their service NEVER worked (outgoing calls worked a few days, then quit, but incoming calls never worked - went right to voice mail. You can't talk to them on the phone 99% of the time, and if you do, its in India and it must be one of the cheapest Indian call centers, because the background noise is cacophonous, and the people's English is, well, its not really English.
Ccdhair is also right about getting your money back. They have a 30 day money back guarantee, you say? HAH! The 30 day clock starts running the day they SHIP the adapter to you. By the time you get it, and by the time your number is ported over from your prior carrier, guess what? The 30 days are up. DON'T DO BUSINESS WITH THIS COMPANY.
Ccdhair is also right about getting your money back. They have a 30 day money back guarantee, you say? HAH! The 30 day clock starts running the day they SHIP the adapter to you. By the time you get it, and by the time your number is ported over from your prior carrier, guess what? The 30 days are up. DON'T DO BUSINESS WITH THIS COMPANY.
Posted by Happy Camper NOT on 2008-07-12:
VOIP.COM provides the worst Internet telephone service! I also am having a time getting my money back. The website initially had no place to cancel service and the wait on the telephone is usually over an hour. They never did provide me with the proper equipment for the service, I had to jerryrig my old providers equipment to get theirs to work! Don't fall for their sales pitch!
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