GMAC Insurance Complaint - GMAC Errors
ITALY, TEXAS -- I obtained a GMAC auto/rv policy in April of 2007. I was told that my 1st payment would be deducted on June 15th. On May 15th, they deducted the 1st payment. In October, we notified them that we would be taking our trailer out for vacation, and asked that they change it from "in storage" status. One week later, I called and asked them to change it back to "in storage" as we were back home. They said, "it already is in storage". They had made no change. On March 10th, I told them I was not renewing my policy. DO NOT DEDUCT ANY PAYMENT FROM MY ACCOUNT. They deducted it on March 17th? I still don't have it back. This is for a policy I am not renewing? They were supposed to overnight a refund of an unauthorized deduction on Wednesday. They failed to do so. Three strikes, they're out! Do not use GMAC, they are totally incompetant.