Data Doctors Complaint - Don't Use Data Doctor Off Of University And Price
TEMPE, ARIZONA -- I had initially brought my computer into data doctors based off of a referral and let me tell you I will never refer this location to anyone. My laptop was continually rebooting itself and I was unable to log on to it for more than 10minutes. I brought it into data doctor and they "said" that it was due to my harddrive and the replaced it, charging me $450. When I got home the same problem persisted. I brought it back in. On top of that all of the start up script that were suppose to be removed were also still there. I brought back into be fixed, picked it up a week later and got it home once again and my lap top still rebooted itself...NOTHING WAS FIXED. Although this time when I logged onto my computer a diagnostic pop up came onto the screen and said that my Intel wireless driver was out of date. At this time I talked to the manager and told that my computer was incorrectly repaired and INITIAL problem was never fixed. He told me that if I brought my computer back in he would fixed it (FINALLY, after four weeks!!) and refund me $150 for the inconvenience. Well when it come time to pick my computer up (the manager) refused to refund the money (dishonest!) And although the technician told me that they had rebooted the Intel driver and was now working Ben told me that nothing was done and it was working fine the entire time (because if he admitted work was done that would admit that the previous 2 times I brought it in the work was insufficiently completed).
He tried to blame the problem on my wirless router but I had tested this problem on THREE different wireless routers!! He lied to make his technicians look better and was ok with leaving a customer extremely disatisfied with the work done! Ben is a dishonest business man, please do not give data doctors your business.. especially this location!!!!