Dream House Windows Complaint - Horrible Company
PRINCETON, NEW JERSEY -- I entered into a contract with Dream House in February, 2009. The main impetus for my job was to replace a sliding door, but I decided to replace 20 windows as well. Even though I specified that the sliding door was the catalyst for contacting their company, the gentleman from the company left it off the estimate. I didn't see that until after I signed on the dotted line and he left. I called and the manager eventually agreed to do the job for the same price but with different financing terms. We agreed that the first contract would be void, and he would send someone out later that week to sign a new contract. Thankfully I faxed a cancellation notice that night, since I got increasingly nervous about dealing with this company. Just as I was calling to cancel the second appointment, having seen negative reviews about the company here, the gentleman showed up 1 1/2 hours early. Too late to call him off. When I told him we had reconsidered, he got Robert on the phone. [snip] went absolutely BALLISTIC on the phone with me, saying "You people are all alike" (I'm not sure what kind of person he thinks I am...) and "I don't want to hear your excuses, I am never doing business with you!"
Well, I am certainly never doing business with YOU, and I don't think anyone else should either. Thank goodness I checked reviews and cancelled the contract. Be careful!