Ameriprise/Costco Auto Insurance Complaint - Do Not Buy Ameriprise/Costco Insurance
Please do yourself a favor and avoid costco auto insurance thru Ameriprise. Their service sucks. It's frustrating when you got into an accident, your car is un-drivable, you have to stay home from work and call them to get help getting a rental car. Called the claim agent 4 times during the day but no reply even though she was there. Finally called other agent and that agent ended up transferred the call back to the original agent, and guess what, she didn't pick up the phone either. Looks like I have to go get a rental car on my own so I can get to work.
Once my car got fixed and this is over, I am changing to another insurance companies.