Cost U Less Insurance Complaint - Never Use Cost U Less Insurance (You Must Read)
REDDING, CA, ALASKA -- Recently, my driving record took a hard hit forcing me to look for a new Auto Insurance Company.
I too was offered a reasonable telephone rate by Cost U Less Insurance. I was asked to come to their office to sign papers. I sat in their office sooo long, I was tired and just wanted to get this over with. The rate kept going up and up. (The Broker told me that their was a small problem that she could clear up later and my rate would then go down (IT DIDN'T). I was asked to write two checks, 1) a DEPOSIT, 2) the FIRST MONTHS PREMIUM.
Two weeks later I found a Broker who got me a rate LESS THAN HALF THE PRICE OF COST U LESS. Cost U Less 6 mo. Premium was over a thousand dollars, Schraeder Insurance found a 6 mos. premium for $449 with NO FEE. Cost U Less charged me a $220 broker fee for this expensive policy and did not even mention it to me. What they called a "deposit" turned out to be a non-refundable brokers fee (by the way, the insurance company pays that fee, talk about a double wammy).
I spoke to customer service at COST U LESS. They could care less that I found a rate less than half of what they found. And, they refused to give me a refund.
I am very happy with Schrader Insurance Agency in Redding. I got the best rate ever and no Brokers Fee. Cost U Less Sucks!!!