Merillat Cabinets Complaint - Really Poor Workmanship Merrilat Cabinets
LINCOLNWOOD, ILLINOIS -- We worked with a Distributor of Merillat Cabinets and we really liked what we saw in the showroom. We were also extremely impressed with their delivery. After we had a few of the cabinets installed in our newly renovated kitchen, there were some imperfections, and those cabinet fronts were replaced. I assume our contractor and the contractor worked out all the details. This last November I noticed a layer of the cabinet on the side showing tremendous wear. This was 18 months after our renovation was completed. When I contacted the distributor, and I told her I would like someone to come out and look at it, she said no they do not do this. So, after you spend thousands of dollars on new cabinets, you are history to them. It has taken since last November for our contractor and the manufacturer to determine who will pay for the replacement. It appears our contractor will.
I looked online, and apparently Merillat has a 25 year warranty on cabinets purchased after 1/5/09/ Again, we are out of luck. I have told everyone I know who is considering remodeling their kitchen about our experience with Merillat.