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QVC, Inc. Complaint - Really Crummy
Complaint
I've been a QVC customer for about 20 years, and I've seen the quality of many of their offerings, especially clothing and bed linens, getting crummier and crummier. I purchased an item a week ago ICitiknits crop pants) I was really surprised at the quality of the fabric - it was really thin and cheesy, and certainly not worth the $40+ I paid, so back it went. I tried to post a comment about this item, and was notified by QVC that my comment didn't meet their criteria, and would not be posted. Guess they really don't want honest criticism, and I can't see that I'll be purchasing much more from them.
I've returned the last few items I purchased, simply because the quality was not there any longer. Sad...
I've returned the last few items I purchased, simply because the quality was not there any longer. Sad...
Comments:
Posted by Anonymous on 2009-05-10:
It's a shame that QVC will not post your comments about the product. If your complaint about the pants were written as clearly as your complaint about QVC, I don't see a problem. If that is the way QVC does business then you are right in not purchasing from them anymore.
Posted by Soaring Consumer on 2009-05-10:
Based on other comments on this site I believe it is the way QVC does business now. Voted helpful.
Posted by madconsumer on 2009-05-10:
sue em.
Posted by BokiBean on 2009-05-10:
Mama used to love QVC and got a lot of her clothes there but now I notice that IF she orders from them, most of it goes right back.
Posted by mookie5101 on 2009-05-12:
I am in total agreement with you. My family and I were customers since 1989. For years we swore by QVC. The pricing was always a little higher, but the trust and quality was assured. For the past couple of years things deteriorated to a point that I no longer buy from them nor trust what they are saying. The last few purchases I made (approximately five) all were not as expected. I did not return them but ended up donating them to the Salvation Army. In this economy, I cannot afford to take a 50-50 chance on what I am buying. Besides, the stores and other on-line sites are giving much better deals these days. I am sorry you had to experience this problem with them.
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