FromYouFlowers.com Complaint - Do Not Use Them! - Flowers and Balloons
96738, HAWAII -- WARNING DO NOT USE THEM! I ordered flowers and balloons for the owner's Birthday of our company on 5/11 @ 8:23am, which lives in Hawaii. I stated to the agent that I needed it be delivered on 5/11 no later than 3pm. At 1:23pm I call fromyouflowers.com and inquired about my delivery. The gentleman said it did not go out yet because the vendor that they use did not get it yet. I asked for the vendors number which he refuse to give me. He stated that he would send the order again to the vendor. At 2:20pm I called again inquiry about my order and was told that the delivery will not make it today and that they could have it deliver on 5/12 and said they were sorry and that they would give me a $10.00 upgrade. I expressed how disappointed I was being that the Birthday was 5/11 and not 5/12. She apologize and said they would get it out on 5/12. I received a call from them this morning stating that the vendor did not have the orchids that I wanted and they would be able to fulfill my order next week. I expressed that I was not happy at all about their services and disappointed that this was a special day for the owner. All they could tell me that they were sorry. I stated that I will never recommend anyone to use their services and that they were a rip off and big disappointment.
I will report them to the Better Business Bureau and tell everyone not to use them. I will see how long it will take them to credit my credit card. Lousy service I highly recommend you not use them!