Colonial Crossing of Williamsburg Informative - Deeded Time Share in Williamsburg VA
WILLIAMSBURG, VIRGINIA -- If you're expecting to find the water park you were promised when you purchased you time share at Colonial Crossings of Williamsburg, don't look too hard. You won't find it. We bought here in 2005, took the tour, saw the giant color renditions of what the water park would look like and were told the construction that was in progress was related to the water park. It was not, they did build two new buildings with much better accommodations, but no water park.
It's the details we discovered are as much a problem as the missing water park. Units are not always clean and ready for guests, decks always need attention. We've been here every year since we bought in and not once have we had a deck that is clean. Seems like everyone spills everything on the deck, but it's never cleaned up.
Last year we arrived and went to the Managers Welcome Party expecting it to be like the year before, it was not. Instead of a catered pool side party, with a band, about 30 guests were crammed into a small room off the sales lobby. They actually had punch in construction site type coolers.
But back to the details, it doesn't seem like anyone has the job of managing the day to day aspects of ensuring details are taken care of. When the pool opens each day, it's void of towels until you remind the Event Staff kid watching the pool. Same with towels in the fitness room. The stair wells in our building are filthy as are the windows you have to walk past climbing the stairs to your unit. It's in the details.
I could go own, but the bottom line is that if you can get a unit for what you feel is a good price, and like coming to Williamsburg, then buy. If you're looking for the next Great Wolf Lodge, then this is not it, and may never be.
Lastly, when you get a call the week before your visit for a member update, don't go. It's a sales pitch to get you to upgrade. We went last year, were promised a dinner voucher but when we asked about the water park the sales guy knew nothing. When asked if this was a member update on the facility, he said yes. But then wanted to shift back to the sales pitch. Our time was wasted and the guy never gave us the voucher.