Internationalwigs.com Complaint - Don't Buy From Internationalwigs.com!!!!!!!!!!!
ASHLAND, OREGON -- Oh my gosh!
These people have the worst customer service I've encountered. When they made a mistake on my first order that was supposed to be for a birthday present, they wrote back 3 weeks later to let me know the product was discontinued, which of course didn't make it to the birthday destination on time. They offered me a $4.00 Credit for my inconvenience. Then 1 month later after I ordered again, they didn't send the right color or the third wig that I purchased. They were very verbally abusive and said my mom has a memory problem and basically told me, that I'm trying to rip them off. Everytime I write to explain, they write nasty things back, and write, go ahead turn us in, so what. I got mad and told them ignorance can cured. They need to fire whoever is in charge of the e-mails....She calls herself summer, but it's probably a fake name....
I lived in asia for 3 years and she writes like the uneducated ones with English....Broken English and doesn't know how to interpret correctly, so therefore, for lack of knowledge and personable skills, she lashes out her verbal abuse and accuses you of ripping her off. Also the wigs are sub-standard and could only be used for halloween!
this is an example of their abusive e-mails
sure, just like we did not send the parcel
we ship over 10,00o parcels a month.
There is bound to be people like you, who lie about what they get and if they get it at all. People are like that. Plain and simple
we have tracking, and proof from every maker that we sent every item. We ordered the three wig- we sent you the three wigs. And your non sharp mother knows this, or maybe does not but that does not make us the fraudulent party here. Good day!