Dream House Windows, Inc. Compliment - Our Experience With Dream House Windows, Inc. (White Marsh, MD)
WHITE MARSH, MARYLAND -- Our huge THANK YOU to the entire DREAM HOUSE WINDOWS team.
Better Business Bureau has not enough score for company like that!
DHW must have at least A+++.
We cannot say enough good things about them.
Research & presentation
We did a huge research on Internet, had presentations from 6 difference companies and only Terry from DHW really touch our hearts. Presentation was professional, understandable, trustable, without any pushing, like: “If we sigh contract to day… etc”. It was not like other, which make us fill as dummy customer with very smart professional. Terry was pleasant and informative. He thoroughly explained all aspects of manufacturing and installation of the windows and answered all of my questions with both knowledge and patience. We were impressed with the lifetime guarantee - it was definitely an important selling point. We liked his product the best, compared to the others we had seen.
We replaced 14 windows, 2 sliding patio doors and wrap all wood staff around windows and front corners of the house. Works was done within 2 days – first day inside and second day - outside.
There were three guys - Marek, John and Greg and all they were nice and good people and very-very professional, very knowledgeable employee, very polite and extremely clean. The entire process was handled with high professionalism and high quality. They showed up on time to do the installation and kept us informed about exactly how things would be installed, how long, etc. After work was done, no one tiny pieces of material left behind, house still clean inside and outside, how it was before start.
We could not be any happier with the windows and the wonderful workmanship of the installers.
It was not lowest one, it was not highest one, but it was great, very reasonable and exactly in our budget. We fill each penny was paid for correct job for best company.
Dream House Windows is a great company to work with. This company finds ways to help customer to the best of its ability. If you are looking for outstanding service - choose DHW. I am NOT easy person to pleas and I would be glad to recommend DREAM HOUSE WINDOWS, INC. to anyone looking for replacement windows and doors.