Rockland Design Center/Becker Corp Builders Complaint - Home Improvement? More like a wrecking crew!
SUFFERN, NEW YORK -- Rockland Design Center/Becker Corp Builders is a disgrace. The advertisement for these two companies states "We understand our clients concerns and we protect their interests by bringing dedication, integrity, and reliability to every project." All they understand is the almighty dollar. They are unreliable, untimely, unprofessional, and incompetent. Oh, they know just what to say to obtain your trust and faith and guarantee you that your job will go smoothly and the end result will be everything you wanted/expected and more. Yeah right, take it from people who got suckered in. The employees show up late, if they even do show up, and when they show up they stay a short while, do a little something, and run off to pull the same nonsense at another customer's home so that it looks like they are diligently working on "your" job. The quality of their work is pathetic. Save yourself the money that you would have wasted in hiring this company, not to mention the aggravation! These companies also claim that their work will produce a turnkey product. No way was that true, whatsoever! They claim that they will be there to "walk you through the whole process." My foot! The only walking that they ever did was "walking off the job" never, let me repeat "NEVER", to return to finish the job. There were many instances where this company had to redo particular phases of the project two and three times and still could not get it right and then complained that they had to do it over and over just to get it right, well heck yeah buddy. What a nightmare of an experience with these companies. Real professional carpenters had to be hired to correct the "multitude" of mistakes that these two companies themselves created. The real professional carpenters were skilled craftsman, unlike the employees from these other two companies. The real professionals had to complete the job because these two companies simply "walked off" and never made contact again. We wish there was a critique such as this available prior to hiring this outfit. We would have been spared the aggravation and heartache. In addition to all the nonsense that we had to put up with, the project, which the head of the two companies stated would be finished within 6-8 week, ran a year long, yes a year long. If you don't like surprises and disappointment, do not hire any one of these two companies.