Envy Skin Clinic Complaint - Would Not Recommend
EDEN PRAIRIE, MINNESOTA -- I went to Envy Skin Clinic for laser treatment for red and brown spots on my face. I, too was told that I won a $400 gift certificate at a bridal fair, which unfortunately I fell for. I paid $1,100 for my package and was very unsatisfied. They are extremely unorganized and are never able to locate my chart and have kept inaccurate record of my treatments. My biggest concern which makes me beyond upset, is that they've scarred my face. Twice. I have two pockmarks on my face as a result of treatments. In their defense, they did try to treat one of the scars for free, which was unsuccessful. The second scar, they simply denied doing. Then, they had the audacity to try to sell me another package to treat these areas for $1,800. I couldn't believe that their main concern was getting my money as I was visibly distraught over the scars on my face. I would never trust them touching my face with another laser! I was offered no apology or refund for the money I had paid. They denied that they ever did it. The whole ordeal was so upsetting to me.
My advice is if you are going to seek treatment for your face, be careful! Go to a dermatologist or medical office. I am seeking care now from a dermatologist to correct the scars they have left on my face. It is more cost for me, but I do not want to have these scars on my face. Please think twice before you purchase a service from this company.
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