Voip.com Complaint - Awful Service - voip.com

Complaint

Review by PAJM on 2011-03-03

I have had voip.com for a couple of years and never had to call for service. My service was interrupted this week. I have spent several hours on hold just waiting to talk to a human being because they have an old email address for me that is no longer in service. I finally connected with someone 2 nights ago that said my service would be reconnected in about 20 minutes. Two days later and still no service. Tried again tonight to contact them after an hour and a half on hold finally left a message in their general mailbox saying call us back or refund our money. I will update this review if we ever get a call back. I only hope the new owners will respond and help us with this problem. Check back for updates.