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US Federal Government Oversight Agencies

Show them you mean business, call in the big dogs... Of course, you might not get a timely response. But it could be worth a shot. Here are some agencies we found useful:

Commerce | Communications | Health & Safety | Transportation


Commerce-Related Federal Agencies
  • Consumer Response Center
    Federal Trade Commission
    6th Street & Pennsylvania Ave., NW
    Washington, DC 20580
    Telephone: 202 -FTC-HELP (382-4357)
    Web site: www.ftc.gov

  • Securities and Exchange Commission (SEC)
    Office of Investor Education and Assistance
    450 Fifth Street, NW, Mail Stop 11-2
    Washington, DC 20549
    Telephone: 202-942-7040 (information and complaints)
    Toll free: 1-800-SEC-0330 (for information and to order publications)
    Fax: 202-942-9634 (information and complaints)
    E-mail: help@sec.gov (information and complaints)
    Web site: www.sec.gov

  • Commodity Futures Trading Commission (CFTC)
    Lafayette Center, 1155 21st Street, NW
    Washington, DC 20581
    Telephone: 202-418-5506 (complaints)
    Telephone: 202-418-5080 (information)
    Telephone: 202-418-5000 (general)
    Fax: 202-418-5521 (general)
    Web site: www.cftc.gov

  • Small Business Administration (SBA)
    Consumer Affairs
    409 Third Street, SW
    Washington, DC 20416
    Telephone: 202-205-6600
    Toll free: 1-800-U-ASK-SBA (827-5722) (information)
    Fax: 202-205-7064
    Web site: www.sba.gov

  • Board of Governors of the Federal Reserve System
    (For state-chartered banks and trust companies)
    Division of Consumer and Community Affairs
    20th & C Street, NW
    Washington, DC 20551
    Telephone: 202-452-3693 (complaints only)

  • Federal Deposit Insurance Corporation (FDIC)
    Compliance and Consumer Affairs Division
    Federal Deposit Insurance Corporation
    550 17th St., NW
    Washington, DC 20429
    Toll free: 1-800-934-3342
    E-mail: consumer@fdic.gov
    Web site: www.fdic.gov

  • National Credit Union Administration
    1775 Duke Street
    Alexandria, VA 22314-3428
    Telephone: 703-518-6330
    Web site: www.ncua.gov

  • Office of Thrift Supervision
    (For S&L or Thrift Institutions)
    Division of Consumer and Civil Rights
    1700 G Street, NW
    Washington, DC 20552
    Telephone: 202-906-5900
    Telephone: 202-906-6000
    Toll free: 1-800-842-6929
    Web site: www.ots.treas.gov/





Communications-Related Federal Agencies
  • Public Service Division
    Federal Communications Commission
    1919 M Street, NW
    Washington, DC 20554
    Telephone: 202-418-0200
    Toll free: 1-888-CALL-FCC
    Fax: 202-418-2841
    E-mail: fccinfo@fcc.gov
    Web site: www.fcc.gov

  • Common Carrier Bureau (Telephone service complaints)
    Consumer Protection Division
    Federal Communications Commission
    2025 M Street, NW, Room 6202
    Washington, DC 20554
    Telephone: 202-632-7553

  • Wireless Telecommunications Bureau
    Federal Communications Commission
    1270 Fairfield Road
    Gettysburg, PA 17325-7245
    Toll free: 1-888-CALL-FCC (225-5322)

  • Federal Communications Commission (Cable service issues)
    2033 M Street, NW
    Washington, DC 20036
    Telephone: 202-418-7096

  • Mass Media Bureau (Television and radio)
    Enforcement Division
    Federal Communications Commission
    2025 M Street, NW
    Washington, DC 20554
    Telephone: 202-418-1430





Health or Safety-Related Federal Agencies
  • Food Safety and Applied Nutrition
    Food and Drug Administration
    Center for Food Safety and Applied Nutrition Hotline
    Telephone: 202-205-4314 (noon to 4:00 p.m. ET)
    Toll free: 1-800-332-4010 (10:00 a.m. to 4:00 p.m. ET)
    Web site: www.fda.gov

  • Consumer Product Safety Commission (CPSC)
    Washington, DC 20207
    Toll free: 1-800-638-CPSC (2772)
    Fax on demand: 301-504-0051
    E-mail: info@cpsc.gov
    Web site: www.cpsc.gov

  • Inspector General's Hotline
    Office of the Inspector General
    Department of Agriculture
    P.O. Box 23399
    Washington, DC 20026
    Telephone: 202-690-1622
    Toll free: 1-800-424-9121





Transportation-Related Federal Agencies
  • Federal Aviation Administration
    Department of Transportation
    800 Independence Avenue, SW
    Washington, DC 20591
    Telepohone: 202-366-4000
    Toll free: 1-800-FAA-SURE (322-7873)-consumer hotline
    Toll free: 1-800-255-1111 -safety hotline
    Fax: 202-267-3505
    Web site: www.faa.gov

  • Airline Service Complaints
    Federal Aviation Administration
    Aviation Consumer Protection Division
    Washington, DC 20590
    Telephone: 202-366-2220

  • Federal Railroad Administration
    Office of Safety (RRS)
    400 Seventh Street, SW
    Washington, DC 20590
    Telephone: 202-632-3324
    Fax: 202-632-3700
    Web site: www.dot.gov/dotinfo/fra/welcome.html

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