US Federal Government Oversight Agencies

Show them you mean business, call in the big dogs... Of course, you might not get a timely response. But it could be worth a shot. Here are some agencies we found useful:

Commerce | Communications | Health & Safety | Transportation


Commerce-Related Federal Agencies

• Consumer Response Center
  Federal Trade Commission
  6th Street & Pennsylvania Ave., NW
  Washington, DC 20580
  Telephone: 202 -FTC-HELP (382-4357)
  Web site: www.ftc.gov
  
  
• Securities and Exchange Commission (SEC)
  Office of Investor Education and Assistance
  450 Fifth Street, NW, Mail Stop 11-2
  Washington, DC 20549
  Telephone: 202-942-7040 (information and complaints)
  Toll free: 1-800-SEC-0330 (for information and to order publications)
  Fax: 202-942-9634 (information and complaints)
  E-mail: help@sec.gov (information and complaints)
  Web site: www.sec.gov
  
  
• Commodity Futures Trading Commission (CFTC)
  Lafayette Center, 1155 21st Street, NW
  Washington, DC 20581
  Telephone: 202-418-5506 (complaints)
  Telephone: 202-418-5080 (information)
  Telephone: 202-418-5000 (general)
  Fax: 202-418-5521 (general)
  Web site: www.cftc.gov
  
  
• Small Business Administration (SBA)
  Consumer Affairs
  409 Third Street, SW
  Washington, DC 20416
  Telephone: 202-205-6600
  Toll free: 1-800-U-ASK-SBA (827-5722) (information)
  Fax: 202-205-7064
  Web site: www.sba.gov
  
  
• Board of Governors of the Federal Reserve System
  (For state-chartered banks and trust companies)
  Division of Consumer and Community Affairs
  20th & C Street, NW
  Washington, DC 20551
  Telephone: 202-452-3693 (complaints only)
  
  
• Federal Deposit Insurance Corporation (FDIC)
  Compliance and Consumer Affairs Division
  Federal Deposit Insurance Corporation
  550 17th St., NW
  Washington, DC 20429
  Toll free: 1-800-934-3342
  E-mail: consumer@fdic.gov
  Web site: www.fdic.gov
  
  
• National Credit Union Administration
  1775 Duke Street
  Alexandria, VA 22314-3428
  Telephone: 703-518-6330
  Web site: www.ncua.gov
  
  
• Office of Thrift Supervision
  (For S&L or Thrift Institutions)
  Division of Consumer and Civil Rights
  1700 G Street, NW
  Washington, DC 20552
  Telephone: 202-906-5900
  Telephone: 202-906-6000
  Toll free: 1-800-842-6929
  Web site: www.ots.treas.gov/
  
  

Communications-Related Federal Agencies

• Public Service Division
  Federal Communications Commission
  1919 M Street, NW
  Washington, DC 20554
  Telephone: 202-418-0200
  Toll free: 1-888-CALL-FCC
  Fax: 202-418-2841
  E-mail: fccinfo@fcc.gov
  Web site: www.fcc.gov
  
  
• Common Carrier Bureau (Telephone service complaints)
  Consumer Protection Division
  Federal Communications Commission
  2025 M Street, NW, Room 6202
  Washington, DC 20554
  Telephone: 202-632-7553
  
  
• Wireless Telecommunications Bureau
  Federal Communications Commission
  1270 Fairfield Road
  Gettysburg, PA 17325-7245
  Toll free: 1-888-CALL-FCC (225-5322)
  
  
• Federal Communications Commission (Cable service issues)
  2033 M Street, NW
  Washington, DC 20036
  Telephone: 202-418-7096
  
  
• Mass Media Bureau (Television and radio)
  Enforcement Division
  Federal Communications Commission
  2025 M Street, NW
  Washington, DC 20554
  Telephone: 202-418-1430
  
  

Health or Safety-Related Federal Agencies

• Food Safety and Applied Nutrition
  Food and Drug Administration
  Center for Food Safety and Applied Nutrition Hotline
  Telephone: 202-205-4314 (noon to 4:00 p.m. ET)
  Toll free: 1-800-332-4010 (10:00 a.m. to 4:00 p.m. ET)
  Web site: www.fda.gov
  
  
• Consumer Product Safety Commission (CPSC)
  Washington, DC 20207
  Toll free: 1-800-638-CPSC (2772)
  Fax on demand: 301-504-0051
  E-mail: info@cpsc.gov
  Web site: www.cpsc.gov
  
  
• Inspector General's Hotline
  Office of the Inspector General
  Department of Agriculture
  P.O. Box 23399
  Washington, DC 20026
  Telephone: 202-690-1622
  Toll free: 1-800-424-9121
  
  

Transportation-Related Federal Agencies

• Federal Aviation Administration
  Department of Transportation
  800 Independence Avenue, SW
  Washington, DC 20591
  Telepohone: 202-366-4000
  Toll free: 1-800-FAA-SURE (322-7873)-consumer hotline
  Toll free: 1-800-255-1111 -safety hotline
  Fax: 202-267-3505
  Web site: www.faa.gov
  
  
• Airline Service Complaints
  Federal Aviation Administration
  Aviation Consumer Protection Division
  Washington, DC 20590
  Telephone: 202-366-2220
  
  
• Federal Railroad Administration
  Office of Safety (RRS)
  400 Seventh Street, SW
  Washington, DC 20590
  Telephone: 202-632-3324
  Fax: 202-632-3700
  Web site: www.dot.gov/dotinfo/fra/welcome.html