Consumers Energy Consumer Reviews - Page 4

MICHIGAN -- Today, Flint MI police checked a car parked in the driveway of a Flint MI home. It was occupied by a DEAD senior citizen whose power was shut off the previous day by Consumers power for non payment of a 261 dollar power bill. He was simply trying to stay warm in 15 degree weather. A 260 dollar amount is not uncommon in Michigan in January or February. Consumers "says" that they don't cut off winter power to seniors in the winter... BULLCRAP!!

MICHIGAN -- My roommate had an unpaid balance from another home and when he moved in with me they attached his bill to my account and shut off my gas when it was under freezing. I called and worked it out but it has been 18 hours and still no heat. They are pieces of ** and I am going to cut off their lock in about an hour and turn it back on myself.

48867, MICHIGAN -- Consumers Energy decides to estimate meters whenever they don't feel like coming out to your house and giving you an actual reading. My bill went from $81.67 to $274.00 because they estimated instead of doing an actual reading. Not to mention their customer service is really of poor quality when they hang up on you.

They are nasty in service. Had them back in 1990. Put a red flame in my boiler, never worked right. They also call to bother you after you quit them.