DirectBuy Consumer Reviews - Page 4

TEXAS -- I thank Direct Buy for learning about SCAM's with them, that's about the only good thing I can say about it. Every story here about savings not adding up to what they say, poor customer service, is the TRUTH. If you want to learn with at 5000.00 tag this lesson go ahead, they give you all of that.

Ordered ceiling fans, delivery time 3 weeks. Received call it was going to be 3 months, ordered refrigerator, dishwasher, oven, microwave delivery time 6-8 weeks. Received call 1 week before delivery that the refrigerator would take maybe 4 to 6 more weeks. If you shop around you can find as good of deals from retail and not have to wait months to get your mdse. DirectBuy is one of the biggest scams going on.

PHILADELPHIA -- We joined DirectBuy about a month ago. We are remodeling our kitchen. The prices are great and the customer service in the store is excellent. The problem lies, when I order something online, I have to email a service rep, then the person is pretty prompt in giving me the prices. When I say to go ahead and order it, then it takes a while. I have to keep emailing or calling the store. The same goes for my cabinets. I have been trying to get them ordered since last week.