ATLANTA, GEORGIA -- I call them with intention to settle my account in full using my credit card. I was told they don't accept credit cards and I can pay only via my bank routing info. But alas, even this simple task was above their skills. The associate I was initially dealing with couldn't find Bank of America in the list of available banks! Second associate told me literally to ".... off" because I gave him headache. He would not say his name neither transfer my call to a supervisor saying that I don't need this information. Beware of this company!!!!!!