You know, maybe I'm just stupid. I guess that's the case, because I honestly don't remember seeing anywhere where it said that the Pepsi Stuff promotion ended on December 31, 2008. Oh, I believe it was out there...in tiny little writing so small that an ant with bifocals would have a hard time reading it. But answer me this... if the promo is over, why is there still product EVERYWHERE (like Walmart, for instance) that still contains the caps? Okay, forget that though... my bad. My stupid, my didn't read the fine print.
But what REALLY irks, irritates, and just plain pisses me off is that THEY TOOK THE POINTS I HAD BANKED WITH AMAZON!!!!!!!!!!!! How is this cool? How does this endear Pepsi drinkers to the company, I ask you? See, I've been a loyal Diet Pepsi drinker for a long time. And with this Pepsi Stuff promotion, I was lovin' it even more, because unlike other cola company promotions, you only had to have 5 Pepsi Stuff points to download an MP3 from Amazon. And they had some GREAT music!
Walmart would have other brands on sale and Diet Pepsi would be full price and I would STILL pass right by the sale stuff to get the Diet Pepsi, because of the Pepsi Stuff promotion. I would build up a couple of cups full of bottle caps, then one day when I had a free minute, I would enter all the codes at once and then, once again as I had time, I would peruse the available music and download it to my Moto Q. And then drink more Diet Pepsi. I don't even remember how many points I had built up with Amazon, but it was a lot. A LOT. Most companies, when a promotion ends, give you a grace period to redeem your whatever for available prizes.
Apparently Pepsi, in their infinite wisdom, are not one of those companies. I called the 800 number listed on the cap (1-800-462-9900) and spoke with a representative there, who in a very bored voice said "Yes ma'am, the promotion is over and your points are gone. Can I help you with anything else?". I refrained from telling her just where she could stick a 2-litre. After all, she's just a drone in a call center.
The real people responsible for ripping me off don't answer the phone. If they did, maybe they'd understand where their stupidity lies. Because see, I'm a "fool me once" kind of girl. Fool me once, shame on you. Fool me twice, shame on me. And, to quote a previous president, I don't get fooled again. So Pepsi, you took my points and you lost a good customer. I'll bet I spent several thousand dollars on your product over the last year, between me, my husband, and the business I work for. But the cooler at work stocks Coke and Dr. Pepper just as well as Pepsi and Diet Pepsi, and customers will buy it just as quickly.
And I make the decision as to what gets stocked in the cooler. As a matter of fact, after I finish this "rant", I'm going to go and put up a sale tag on the cooler, all Pepsi products buy one get one free, just to get them out of the store. Then, I have a shopping trip lined up anyway to buy stuff for the store, well, I'll just add an additional item... "Coke products for store drink cooler".
I know my measly few thousand is just a drop in the bucket to Pepsi, but if I'm pissed off I'm sure there are a bunch of other people that are too. And eventually that little drop becomes a bucket full, and then a little creek, and then a river, and then an ocean - an ocean of Pepsi products rotting on store shelves. Lots of other big names have gone the way of the carrier pigeon in my lifetime... MCI, Goodys, Enron, etc. Don't think just because you're Pepsi that you'll always be around.
I swear, if I buy one more bottle of Pepsi Max because the labels are so similar to regular Pepsi, I'm going to scream. Brand identity and consistency are a good thing for businesses, I get that, but come on guys and gals in the art department, let's think the way a consumer thinks. Normally, in today's world, we are in somewhat of a hurry. We are distracted by the kids, the dog, the husband, whatever. We have a PTA meeting to buy treats for and a little league game to take the mother-in-law to so she can see little ** sit on the bench. But first you have to go to the store and get a few things.
You rush up and down the aisles looking through your coupon rolodex, talking on your cell phone, running your cart up on the heel of the old lady who was trying to get out of your way but hesitated a second too long trying to figure out which way would be the safest to dive for cover. Ahh, your final destination, the soda aisle. Throw a couple 2 liters in you cart and it's off to the checkout lane. Beep, Beep, coupon, swipe, unload, beep, beep, swipe, unload, coupon, coupon, total, debit or credit, do you need help out, and you're off. You get home, unload the bags into the kitchen, put away the frozen items and pop open an ice cold Pepsi because you deserve it.
You toss down three or four long swallows of your favorite softdrink when suddenly you realize that it doesn't taste quite right. What? What in the bloody hell is this? You look at the bottle you just opened and there, in little print, close to the word PEPSI, is the word MAX...and then the words 0 calories stare back at you like the frozen lips of a circus clown.
OK, so I go on a bit, but there really is nothing worse (except for maybe putting on a wet bathing suit) than buying the wrong item and nothing more frustrating than having to schlep back to the store to exchange it, except when you can't exchange it because you have opened it already. I'm sure my little letter won't make a difference in your decision making but if it ever comes up at a board meeting, please vote for changing the labels so they are unmistakenly different. Thanks for your time, and have a great day.
Since I can no longer find Pepsi One, I have been trying to find a 'replacement' with No luck. I have been suffering from headaches since. I now read online that aspartame in the other colas I have been trying may be the cause. Pepsi Max tastes terrible!! Not sure what I am going to do. I did read that diet Coke, with the yellow swirl, uses splenda. I will give it a try.
Pepsi One did not have a large stock at Walmart, not sure why because often they would be out when I shopped. If Pepsi thinks that Pepsi Max is going to be a big seller I really doubt it, it tastes bad. I am insulted that Pepsi thought they could make the cans look similar and I guess we were not suppose to notice. I am not that stupid guys!
NEW YORK, NEW YORK -- I have been to 4 grocery stores, all the major drug/variety stores, and many delis, and no one except D'Agostino's is selling Pepsi One. Why is Pepsi not promoting it as the only non-carcinogen soda? Aspartame, which is in all diet sodas except Pepsi One, causes liver shutdown and cancer. FYI, Aspartame is "Equal". Don't use it! Pepsi One is sweetened with Splenda, famous from Dr. Atkins years ago and now also distributed under the Kirkland brand at Costco. But why can't the soda makers, esp. Pepsi move totally to Splenda instead of aspartame? It's an outrage. If any soda is "good for you", it's Pepsi One.
Please I need it or I will be drinking hot tea all day which is very inconvenient. I cannot drink juice (too much sugar), cannot drink other sodas (aspartame and I am already a cancer survivor and need my liver), and I cannot sit near a kettle or coffee machine all day, esp. in Summer and water is boring and expensive and ecologically irresponsible if bought by plastic bottle. HELP. We need our Pepsi One. PLEASE, PEPSI, PUT IT BACK ON THE MARKET!
FAYETTEVILLE, TENNESSEE -- I really thought that I was just getting the unlucky batch of Pepsi lately. I have preferred Pepsi over Coke my entire life and have been the Pepsi generation. In the last year on the occasions that I have purchased Pepsi or Mountain Dew, whether it was a vending machine purchase, grocery store purchase or convenience store purchase, I have noticed a distinct taste difference. There is a flatness as well as an acrid after taste. It has become so common that I have gradually begun purchasing Coke products.
Recently there were no Coke products available so I went with Pepsi. Again, failure. It was so vastly disappointing that I now cringe when I see Pepsi. I hate that. But in googling why there might be a taste difference I saw that there were MANY that have observed this. And I've noticed that there seems to be no common thread such as expiration dates or damaged containers... What gives? Even Pepsi in restaurants is horrible and I know they are required to have their machines calibrated by the manufacturer and service installers.
Why would you stop providing Pepsi One to your loyal customers in Texas? Now what? Pepsi Max sucks!!!!! I guess I have to try Coke products again. The coke people did this to me when they stopped selling New Coke years ago and then I started drinking Pepsi and loved it. Then to lose weight I tried Pepsi One and been drinking them ever since. This really sucks to have my favorite drink taken away without any kind of good reason!! Put it back on the shelves of our stores! It sells, cause the stores I'd buy from always ran out!!!
MIAMI, FLORIDA -- Pepsi One is the best diet product I have ever tried. It has Splenda and the taste is not matched by any other diet soft drink. It is very important for PepsiCo to clarify what is the issue with some cancer produced in lab rats and related to the amount of certain ingredient in Pepsi One. This is a good product, but I need to hear the truth about the studies and consequences of drinking this product. I drink 3-4 cans a day! There are people talking about a class suit against PepsiCo because of some label warning not used in California. Please clarify.
NORTH BRUNSWICK, NEW JERSEY -- I just want to say thank you for going, putting your fine product back in a bottle. I was in the at a store in the Bronx on Westchester ave and Mayflower when I seen your product Pepsi Cola back in A bottle - not only did I buy One I bought two. Now three days later I'm in Manhattan at the corner of Broadway and Bleecker and again I seen your product again and again - not only did I buy one I bought two. So please respect and bring it the B.O.T.T.L.E BACK Not only to New York - to New Jersey as well. Pepsi keep up the good work.
OREGON -- I would not have bought Pepsi "next" as I am a die-hard Diet Coke fan but my daughter loves it and bought some for herself and I ran out of Diet Coke. So because this is my source of caffeine I had one of hers - LOVE it. This in my opinion is by far better than any other Pepsi or Diet Pepsi. I could without a doubt change but I am afraid if I start loving it you will take off the shelf as this on time release item. So Please keep making this product. My daughter and I would love it but I am not blind in thinking we are 2 people out of so so many but hope we are heard! Thank you.
LIRA, UTAH -- You have done a lot of recent to increase the number of your soda products. More over your promotion activities in my country Uganda at the moment I can say, is ranking almost the best because people are winning more prizes and drinking a lot of your soda products and all these has contributed significantly to increase in your sales. You have even greatly improved the test of your drinks. I am among citizen who enjoy your drinks. However at the moment I am very much dismayed and stressed up when I got pieces of glass in a freshly opened Mirinda bottle, yet the bottle had no damage at all.
This incident has made me worried again of your products and the way your employees in the branch within my reach treated me after reporting was not pleasing at all. I needed to undergo a medical scan and other diagnosis to check whether the pieces of glass did not enter me. But being a poor person here I am only believing in my God but I think it's much better to report to you and the nearby authorities. Conclusively, I Urged Pepsi cola to quickly respond and close the gaps exhibited within the company.