All American Fitness - Page 2

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1.0 out of 5, based on 2 ratings and
19 reviews & complaints.

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All American Sucks!!
Posted by on
TULSA, OKLAHOMA -- Do not get a membership at All American. I signed up for a month to month membership. Every time I came into the gym there was a salesman in my face trying to get me to sign a two year contract. But the saleslady said, "it's not a contract, it's an agreement." Bulls**t! They gave me the same sales pitch every time and it was like they thought they were giving me new information. I just wanted to work out, not deal with used car salesmen. Even the personal trainer was complaining about the salespeople. And if you need to call customer service, there is one person for the whole company that takes customer service calls and she isn't even there half the time.

Yet they can employ about twenty salesmen!! All American is a joke. I'm glad to have them out of my life.
     
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Learn Some Customer Service Skills
Posted by on
OWASSO, OKLAHOMA -- I would not recommend All American Fitness in Owasso unless you are willing to be harassed by the big bully at the customer service counter. I needed to cancel my membership for personal reasons; we are cutting back on extras as a family. I asked the man to let me know how I could go about terminating my membership; I knew our contract was almost up. He proceeded to ask me 20 questions about why we were canceling our membership in a very demeaning manner; I felt like he was treating me like a little kid even telling me that "walking is not exercise" when I told him I would walk at home for exercise. Since when is walking not a form of exercise!! I finally had to ask him to stop harassing me and just please let me know what I needed to do to cancel my membership. He then scribbled a number on a post it, put it on the counter and then started walking away in a huff. I had to call him back to ask if there was anything else I needed to do or know to get it canceled. Just 30 days notice he replied. I then called the number which had no option for terminating contracts so I pressed 0 and got to an actual person after about 5 minutes.

Then I was asked for our 9 digit account number - WOW! SOMETHING ELSE I NEEDED TO KNOW TO CANCEL THE ACCOUNT - the lady on the phone was able to look up my number after a few questions and now I have to email or fax in a formal request.
     
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Anonymous on 2009-02-04:
There's an Owasso, Oklahoma? I knew about Owasso, Michigan. I never made the connection. Huh.
goduke on 2009-02-05:
Wow. Cancelling a membership to a gym and they want your account number. And you really think someone should have told you that? Should he also have given you detailed instructions on how to dial a phone?
La6 on 2009-02-06:
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Nice Gym
Posted by on
TULSA, OKLAHOMA -- I've read a few complaints about All American Fitness in Tulsa, OK, but I cannot say I have had anything but a great experience there. I did notice that the negative reviews I read are about 2 years old.

I joined the one off Lewis by the Post Office early 2007. Everyone has been super friendly and helpful since the day I joined. They always call me by name when I check in and give me a friendly "see you next time" on my way out.

The facility is clean and the equipment is all modern and in good shape. The pool and locker room is nice and clean. Even the clients have been friendly to me.

I joined on a month to month membership and was a member for about 9 months. I recently moved to California so had to discontinue my membership, but would join again if I ever moved back.

Nice gym. Nice folks.

     
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No Flip Flop Policy
Posted by on
OKLAHOMA CITY, OKLAHOMA -- I have been member of All American Fitness for the last 8 years.
Not to mention they scam me into signing the contract; can cancel anytime, but in actual reality, nobody been able to cancel.
I am getting angry that they added the No Flip-Flop policy this summer.
I forgot to bring sneaker yesterday,but this one girl get heisty with me, she was pointing finger, yelling that I have nasty attitiude.
I am a paying customer, and there is no way to treat your customer like that.
I wanted to file a complaint with the manager, but she conveniently no available.
     
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Doc J on 2006-06-16:
My kind of gym...no politicians allowed. I understand their policy for no flip-flops is due to concerns for foot injuries around machines and weights.
CobraCat77 on 2006-06-16:
I too see complaint. Scam bad to be in gym where want work. 8 years and no cancel? Sound like a fish.
Anonymous on 2006-06-16:
I think it's a standard fitness center policy aside the locker room. Look at the bright side at least your working out, right!
Anonymous on 2006-06-16:
I have never been in a gym that allowed you to work out if flip flops. Aside from injury factor Doc mentions there is also the I don't want to share your athlete's foot factor and I don't want to see your nasty feet factor to consider. They shouldn't point finger and be rude but you really need "real shoes" to work out in.
beanbagbritches on 2006-06-17:
What's wrong with sneakers, Mr. Sneaky?
Ponie on 2006-06-17:
Exactly how did they 'scam' you into signing a contract? beanbag: LOL!
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Neglected Tulsan
Posted by on
TULSA, OKLAHOMA -- I have been a member of All American Fitness in Tulsa for about 5 years. I have noticed that the Broken Arrow location is the company's "baby" and the two Tulsa locations are consistently shortchanged. From the newest equipment to the classes they offer (times and variety) to overall maintenance, the B.A. club always comes out ahead, while the two Tulsa locations remain neglected. About 2 months ago the 69th & Lewis location had a fire that has completely closed it down for an undisclosed amount of time. (Rumor is until Thanksgiving!!) I now have to travel to the next closest location, 31st & Garnett (Which is still across town for me). I am a runner and the air circulation in this location is so poor that the treadmill area is consistently between 77-80 degrees. This is unacceptable and unsafe for long distance runners. If I wanted to run in the heat, I would stay close to home and run Riverside. Even though I have called the corporate office 4 times and spoke to numerous people at that club over the past 2 months, nothing has been done to correct the problem. Not even so much as a fan in that area! (Which I have specifically requested) The place in the club that should be the coolest (near the cardio machines) is actually much hotter than any other area of the club! All American needs to get on the ball and step up the service and amenities in the Tulsa locations.
     
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aaf_sucks on 2006-06-20:
Don't expect much from calling the main office at All American Fitness... they are absolutely worthless and useless. All of them!!
therapon24601 on 2007-01-26:
I am a member of an All-American fitness club in Oklahoma City at 104th and Western. I and others members have to complain for two months before things are fixed. Specifically the sauna in the men's locker room was broke in July. It was finally fixed sometime in September. Now we have one shower that hase been broken since 12/2/06 that I know of and another that broke this morning. I work out at 5:30 am when there is only one employee on staff and he is always working out with his girlfriend while I'm there. They can't even keep the place clean. I visited their location on Northwest Expressway in OKC and the members there had the same complaints. If you are thinking of joining a gym I would recommend against All-American. I am currently looking for a new place myself.
jeanteddy123 on 2008-04-28:
All American - cheater!
amaythest on 2010-01-21:
IF YOUR SMART STAY AWAY FROM THE 69TH & LEWIS GYM.
THE AREA MANAGER THERE HAS BEEN DOING THE SWITCH & BAIT ON CONTRACTS. PEOPLE HAS CALLED CORPORATE TO CORRECT THE CONTRACTS OR CANCELING THEM. IT HAS GONE THROUGH 3 GENERAL MANAGERS. THE CLEANING GUY THERE GETS YELLED & GRIPED @ ALL THE TIME. HE DOES HIS JOB. GOD BLESS THE CLEANING GUYS HEART. POOR GUY GETS PICKED ON A LOT BY THE AREA MANAGER ROLANDO M. ALL THE TIME. I`VE BEEN IN THERE WERE HE THREATENS TO FIRE HIM & REPLACE HIM WHO WILL TAKE ORDERS LIKE A DOG. THEY FAVOR SKINNY CHICKS AS RECEPTIONIST. IF YOU ARE SLIGHTLY OVER WEIGHT & NOT ATTRACTIVE YOU WILL GET IGNORED LIKE NO TOMORROW. THE GYM DOES STAY FAIRLY CLEAN. I GIVE IT AN A+ ON THAT NOTE. READ THE CONTRACTS BEFORE YOU SIGN. THE TRICK IS IF YOU CANCEL IN 3 DAYS OR LESS YOU WILL AVOID FEES BUT IF YOU WAIT YOU GOT TO CALL ABC FINICAL & PUT IT IN WRITING 30 DAYS IN ADVANCE & PAY A $100.00 TO CANCEL THE CONTRACT. THEY TRY TO TALK YOU TO KEEP THE CONTRACT MAKE THE PAYMENT LOWER BY A FEW DOLLARS TO KEEP YOU HAPPY. THIS COMPANY IS SCANDALOUS. ESPECIALLY BY THIS BRANCH. PLUS CARS HAS BEEN BROKEN INTO VALUABLES HAVE BEEN STOLEN. CARS HAS BEEN STOLEN AS WELL. PLUS IF YOU GOT LONG HAIR & A MALE PLEASE DO NOT GO THERE & APPLY FOR A JOB. THEY WILL FORCE YOU TO CUT YOUR HAIR.

I CALL THIS THE HITLER BRANCH OF ALL AMERICAN.
ALL THIS COMPANY IS ALL ABOUT YOUR IMAGE ON STAFF OR AS A MEMBER THERE.
A FAT CHICK COULDN`T GET A JOB THERE CAUSE THEY ONLY WANT SKINNY WOMEN CAUSE THEY SAID THIS IS WHAT THE PEOPLE WHO COME IN & SEE. NO FAT CHICKS WILL GET HIRED THERE. MY FRIEND USED TO WORK THERE. SHE ISN`T IMPRESSED ABOUT THIS. THE OTHER STATEMENTS THAT HAVE BEEN MADE PREVIOUS TO THIS ONE IS TRUE ABOUT THEM.

NO SUGAR COATING WHAT SO EVER. THIS STATEMENT IS TRUE & REAL FACTS.

THANK YOU FOR YOUR TIME.
Anonymous on 2010-01-21:
amaythest... it's bait and switch, not switch and bait.
And this review is about 5 years old.
Anonymous on 2010-01-21:
...And this review is nearly 5 years old!
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Scammed By Into A 24-month Contract!
Posted by on
OKLAHOMA CITY, OKLAHOMA -- My friend and I went to All American Fitness on Northwest Expressway in Oklahoma City. We were told that we could sign a month-to-month contract with a 24 month locked-in price by the salesperson, Nick. We weren't sure that we wanted to stay there, but he assured us we could cancel anytime, any month. Two months later, we decided to go to Aspen, since it is a much nicer facility, but it turns out Nick scammed us into a 24 month contract. So, now we are stuck with it.

Lying, deceptive Salespeople. STAY AWAY!
     
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woodsk1 on 2009-01-09:
Didn't you read the contract?
Anna Lisa on 2010-03-20:
Even if you had read the contract you wouldn't understand it. They make it that way on purpose so they can swindle you out of more money.
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Bad Fitness Company
Posted by on
OKLAHOMA CITY, OKLAHOMA -- Get everything in writing and triple read it. We fell for the year contract. We had a problem and could not afford it right after we signed up. We talked to the lady that signed us up. She said it would be cancelled. She was doing us a favor. We did not go back and even try to use the membership again. On month or two before the end of the contract my husbands wages were garnished. I contacted them and they said we could not use the membership even though we had to pay thousands of dollars and that the lady had no right telling us that she could cancel it. We were not invited there. It has been four years now and it has happened again.

NO WARNING. Just garnished wages. I do not know how they get away with this. Our legal system should be ashamed of themselves.

     
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Suusan B. on 2007-11-08:
I'm sorry, but I find it difficult to believe that within the ten months you were supposed to be paying for the gym membership but didn't, that no attempts were made by this company to collect from you - - that they were completely silent and then garnished your husband's wages. Plus - - you signed a contract so should not have taken the word of one of their employees that it would be cancelled as a favor. A signed contract requires a signed document to cancel it.
Jaxs170 on 2007-12-28:
OK law says the cancellation must be in writing. Here it is from Title 59, Section 2004, Paragraph 4, subparagraph a:

to cancel a contract or membership agreement, the buyer shall notify the health spa of cancellation in writing, by certified mail, return receipt requested, or personal delivery, to the address specified in the health spa contract or membership agreement;

Look through the act and compare it to your contract, maybe you can find an area they messed up in and void the whole thing.
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Cancelling a Gym Membership with All American
Posted by on
BROKEN ARROW, OKLAHOMA -- Let me start with; No I didn't read the contract when I signed it. I know that I will get jumped on for that, but I wish people would be honest and admit that NO ONE (except maybe a lawyer) reads everything they sign. I didn't read all the fine print because I honestly thought that I was dealing with a good company and forthright salesperson. She seemed to be open about everything. However, I wasn't told about the cancellation policy. I have recently moved only 12.4 miles away, only half of the 25 miles required by the contract. However, it would take me 30 - 45 minutes to arrive at the gym, after working out for even an hour and driving home that is 2.5 hours out of my day. I have a full time job as a special education teacher and I have a family, I cannot take this kind of time out of my day even once a week. I explained that I would be more than happy to pay a cancellation fee, this is unacceptable to them.

I am now waiting on them to produce the contract that I signed, they cannot, or have not yet produced a copy of it. If they can produce it I will pay, because it is my legal responsibility, but it's also my right to inform everyone I can that All American is not to be trusted and that if a person does want to join a gym, it is much better to be on a month to month basis than it is to sign a contract.
     
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Ponie on 2007-10-20:
In reading this letter, I got as far as '...I wish people would be honest and admit that NO ONE (except maybe a lawyer) reads everything they sign....' Seeing that the sub-title deals with cancellation, I will ass/u/me they won't allow a cancellation without a termination fee.

I am NOT a lawyer, but before I sign anything I read it all. I don't care how annoyed the person waiting for my signature may become--I read it first.

Again, I ass/u/me you signed a contract of some sort--read it.
killerklown on 2007-10-20:
hopeful223 = n00b
Anonymous on 2007-10-20:
"No I didn't read the contract when I signed it." That will do it every time.
sarahnkrystal on 2007-10-20:
How does it take you 30-45 minutes to drive 12.4 miles? I work over 37 miles away, and it takes me half an hour?
*Brenda* on 2007-10-20:
I read everything I sign, especially something as important as a contract.
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All American Fitness - Deceptive - Unscrupulous
Posted by on
TULSA, OKLAHOMA -- All American Fitness Center's "Today Only - No Contract, $15 a month", ads are deceptive -- But no different than other industries that have to get you in the door to sell you. At worst they waste your time. All American takes it beyond. I purchased a lifetime membership and do I regret it. At least if I was paying monthly I could go elsewhere with my money. They take every loophole opportunity to charge extra -- and the examples are too numerous to describe here. So my advice is (1) Go somewhere else. (2) If you mess up and join, READ AND KEEP your contract - you'll need it, and most importantly, (3) NEVER, EVER, give them access to your bank account. You WILL regret it.
     
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333333 on 2009-04-14:
Thanks for the reviews. I was going to visit the SW OKC site today with a free pass. I will pass on this company.
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