Auto/home package bait and switch
POCATELLO, IDAHO -- In February or March of 2011 I was offered, by Allstate, a bundled service of house insurance with automobile liability insurance. The agent told me that, taken separately, I would be paying more for ... read full review2 Replies - Latest reply on 07/09/2012
Clean up of attic area to low after talking with claim adjuster on Tuesday that a decision would be made by Friday. however on Friday the adjuster is off work so I called his boss and was told that another adjuster would call me however I never received a call from this new adjuster. feel that I am getting the run around Add reply
PALMDALE, CALIFORNIA -- Allstate is the worst carrier. They deny coverage then drop you. Then when you get an attorney they pay their attorneys to keep sending you endless interrogatories and hassling you to get out of paying. Beware. You are in evil hands with Allstate. If they only paid as much to cover rightful claims as they do on their commercials pretending they do....Giving them even a one star is too much. I wish there was an option of a negative five stars.2 Replies - Latest reply on 04/19/2012Add reply
Commercials Very Misleading
ST PAUL, MINNESOTA -- I see the commercials and just start seething as to how misleading they are about "accident forgvieness" and deductible going down each year. What they don't tell you is that these "perks" do not apply ... read full review6 Replies - Latest reply on 04/14/2012
We have been with Allstate since 2003, and our truck had the same scratches and dings Sunday that it had when we bought it. We were in what we call our 'office' Sunday, on our computers, when we heard ... read full review14 Replies - Latest reply on 03/21/2013
Perhaps you should ask first?
PORTSMOUTH, NEW HAMPSHIRE -- I've had my homeowners insurance with Allstate since 1999. In the winter of 2010 I had ice damage to my roof which caused it to leak. It took MONTHS to get someone here to look at the problem. This young ... read full review4 Replies - Latest reply on 03/06/2012
Allstate inspected my house last month. I received a letter dated August 25,2011 that my insurance policy would be cancelled Oct 5, 2011 because I don't have porch rails. I had 30 days to respond. I received another letter dated August 30, 2011 they have cancelled the policy. Could you please tell me what happen to the 30 days. But they are still drafting money out of my account. I call customer service two different times and was put on hold for 30 minutes then I was disconnected the second time when I called by I put on hold for 45 minutes and disconnected. Who are these people, good hands my ***
1 Replies - Latest reply on 09/03/2011Add reply
your in good hands as long as they get your money. Have a problem, see how fast they slap you in the face with their good hands.
Allstate Auto Insurance
I use to be with Erie Insurance for many years and was very happy until the premium jumped significantly when I added a new teenage driver. In an effort to save money I shopped around. Allstate gave a ... read full review3 Replies - Latest reply on 06/12/2011
TEMPE, ARIZONA -- On 2/14/11, I was purchasing a new vehicle. I called several companies for quotes. Allstate quoted me approximately $80 per month and a lower policy for my homeowners, so I switched from State Farm that day. Today 17 days later, I am told they made a mistake in entering my information, and my car insurance would be $235 per month. I spoke to the agent's supervisor, their supervisor's supervisor, the regional director and nobody cared of course and nothing was done to fix the situation, so needless to say I went back to State Farm, who has never given me a problem. I also, have good credit, a clean driving record, and no previous claims.3 Replies - Latest reply on 03/04/2011Add reply
So I had to change my address on my policy which I've done many times before, but this time they closed out old policy and started a new one. This meant that I would have to redo the automatic withdrawals. I set it up just like before to come out the first of every month. This was the end of January for my February payment. Well come the end of February I gat a statement with my automation installment payments for the next 6 months and out payments had gone up $65 because our February payment never gat paid because they could take the money out until the 4th of February and instead of contacting me to make the payment they figured that upping my payments $65 for the next 6 months wouldn't be a big deal in this economy with out any kind of notice either! 1 Replies - Latest reply on 02/22/2011Add reply
Unpaid claims and customer service
ALBUQUERQUE, NEW MEXICO -- I was recently involved in an accident by a gentleman who was driving his girlfriends car, after he admitted guilt we exchanged information and I felt confident that all would be handled quickly and professionally, ... read full review7 Replies - Latest reply on 11/10/2013
Right to privacy?
I have been an Allstate customer for several years, but I recently had a claim. I had given the customer representative my cell phone number so that they could get in touch with me during the day. Within ... read full review4 Replies - Latest reply on 01/26/2012
HOLLYWOOD, FLORIDA -- I called Allstate to cancel my policy.
4 Replies - Latest reply on 11/01/2010Add reply
I sent them proof of new insurance.
I called them upwards of ten times.
I re-faxed my proof of new insurance 7 more times.
They refuse to repay me the money they electronically debited after my insurance with them was cancelled.
They turned me into collections for the next payments even tho my policy was supposed to be cancelled.
I will never use Allstate again for anything.