American Express Delta Skymiles

3 reviews & complaints.
www.americanexpress.com
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Interest rate will increase even if I close my account
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I received an APR increase notification in the mail a few days ago from AMEX saying that effective with my October statement my interest rate would be increasing. I've dealt with this with other credit card companies and I closed those accounts and kept the interest rate at the lower level. However, when I spoke to the agent at AMEX, she said that my interest rate would still increase and still be assessed against my entire balance even if I close my account.

I'm trying to find out what credit card rules apply to this because I thought I had the option to close the account and keep my current interest rate. I don't see how they can force this increase on my balance when we had a binding agreement with my current terms. I'm working on filing complaints to the FTC and The Federal Reserve because I should have the option to close my account. These credit card companies are no better than shady loan sharks.

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Cancelled Card The Day Going Overseas
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I paid my balance to 0.00, was never late, and they cancelled it the day I was going overseas, no call no warning bad company. I will never use this company again, ever. And they expect delta employees to push their product... **

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American Express Cancelled My Card But I Got Them To Refund My Membership Fee!
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FORT LAUDERDALE, FLORIDA -- I have seen many posts on this site from people with complaints about American Express canceling their card after years of on-time payments. This too happened to me, but I called and complained and they returned my membership fee! It is a small victory after years of loyal service, but at least it is something. Also, if you have the Delta Skymiles card that comes with a companion ticket make sure they send you the voucher for the free flight, and wait for it to arrive, before you ask to get the refund.

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