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Belle Tire - Page 3

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1.1 out of 5, based on 9 ratings and
30 reviews & complaints.

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Stay Away
Posted by on
Rating: 1/51
GRAND RAPIDS, MICHIGAN -- I took my car in to get the tires looked at because my car kept telling me that it had low tire pressure. After 2 hours of sitting there they told me there was nothing wrong with my tire. I left the store and the next day the tire pressure light came on again so I took it to Ford only to find out there was a huge nail in my tire. Really? NOT pleased.
     
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Do not go to Belle Tire
Posted by on
I have had slow leaks in my 2 rear tires for a couple of months so I decided to take my car to the Belle Tire nearest to my house which is the one located on Rochester and Long Lake. They took my car in the shop and supposedly fixed the slow leaks by grinding down the rust and other junk on the rims and sealing them (what they are supposed to do). I waited 2 hours on not a real busy day just for 2 tires which I find ridiculous. Anyway, about a week goes by and I see that my tires are low again. So I call my friend who is a mechanic and ask him what to do.
He asked me what location I took my car to, and even before I could finish my sentence he told me never to take my car there. That this was the worst Belle Tire in MI. So he sent me to another Belle Tire location that we have a friend from school that manages there. My buddy took the car in and checked out the rear tires and the rims were still full of corrosion. SO I guess they made me wait for 2 hours at the Belle Tire at long lake and rochester while they made it look like they were working on my car! What a crap thing to do to a long time customer. I have purchased many tires from them over the years. NEVER AGAIN! I guess you have to know somebody not to get ripped in the car business. My buddy did all 4 tires for me in under an hour.
     
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Oil Change
Posted by on
GARDEN CITY, MICHIGAN -- I have dealt with Belle Tire before to fix my tires and had no issues with them. I had needed to get my wheels cleaned so I took it there and they did a good job. I had also needed my oil changed so I let them do that too. I guess they had inspected my car which they did on their own and told me I needed to have my back air shock replaced soon. so I got that done the next day. a few days later my car started acting funny by misfiring and stalling a few times. I've never had any problems with my car until they changed my oil. when I parked my car I opened the hood and found they had not put my dipstick all the back in half of it was still sticking out and then when I checked my oil they had put way to much oil back in! Now I'm having more issues with my car shifting and just not driving right all together. tomorrow I'm going up there to let them know what they did or more so didn't do and find out what other problems they had caused other than my oil just flying all over my engine.
     
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Alain on 2010-01-22:
Let us know how they respond to your problem.
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Belle Tire - Work that was worthless
Posted by on
TOLEDO, OHIO -- I dropped off my car at 10:30AM this morning for a front-end alignment and walked home. Waited until 4:35PM when I was called and told that the car was done, however Ford never released the toe and camber specs on the Focus (the car that I was having this done on) so those couldn't be re-aligned. A little confused by all this (how do they know that the toe and camber's out of alignment if there's no specs on it?!?!?). I paid the $47 and some odd cents for the alignment and left for home. Car still drifts, not as bad but still drifts. Alignment is still out and now I'm out $47 that I just basically threw down the drain because of them.

If Ford didn't make those specs available to Belle, why didn't they just turn me down when I walked in and asked for an alignment?? Someone there is either lazy or incompetent, either way after this rip-off I'm NEVER going back again!!!
     
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old fart on 2009-10-21:
I agree that you got taken for half a job... if it were me, I be back there in a heartbeat and stand there until the job was done to spec. (I know that's easier said than done because I'm a retired ole' foof, but you need to assert yourself)...

The worst and the least that you can do is hurt their feelings...
Critical_level2 on 2009-10-21:
When they told you Ford never released the specs, that should have sent up a huge red flag. Those specs were released when the car came off the assembly line. Take your car to a reliable shop that actually knows how to do alignments.
Pantherman on 2009-10-22:
They didn't tell me that FOrd never released the specs until the job was "done"

Which is why I found it highly suspicious. I was not happy, but arguing with them would achieve nothing, the drift improved, so there was a "service" provided, no matter how small it was, unfortunately for me. Like I said, NEVER again will I go there. I'd like to know what happened, they used to be a good place to go to.
redmx3racer on 2009-10-22:
Take it back to them. Even if it does not pull as hard now, it still pulls. The point of an alignment is to eliminate the pulling.
JR in Orlando on 2009-10-22:
Alignments on front wheel cars are more difficult because they have transaxles instead of the simple structure of rear wheel cars. They improved the pulling. Just go back and ask them to do more of what they did, to bring it into alignment.
Pantherman on 2009-10-22:
Took it back to the 1st location, on Secor. They continued to argue with me that the alignment couldn't be resolved any better than it was. I had to go to Central AVe (twice as far away as the Secor location) for something else so I just dropped the car off at that location and told them what I've said here. They said that it was odd that the Secor location couldn't do anything and after having it on the rack they also suggested that the Secor location didn't eaven touch it.

They aligned it right and it no longer pulls at all anymore
redmx3racer on 2009-10-23:
Glad to hear it panther.
Pantherman on 2009-10-24:
Thanks, I was still a little unhappy that I had to take it to another location, but I'm happy that it was resolved.

Depending what breaks next on the car (I do fix what I can myself to save cash and do almost all of my own maintenance for the same reason) I'll be taking it to the Central Ave location, on the whole they were nicer about it and willing to take care of me better than the Secor location could've hoped to.
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Beware of Belle Tire
Posted by on
MICHIGAN -- I recently went to Belle Tire for an insurance repair after hitting a pot hole. They did a horrible job of repairing the issue. They not only missed a bent rim and a bent strut. But they claimed that they mounted and balanced 4 new tires and than a 4 wheel alignment but the car was so badly out of alignment that it caused the brand new tires to chop so badly that the car was undriveable after 4 months.

I then tried to have them fix the issue but the refused and told me to make a illegal claim against my insurance to pay for it. I had to go through the BBB to get them to finally pay for the issue.

DO NOT GO TO BELLE TIRE.
     
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GenuineNerd on 2008-08-13:
I wouldn't say filing a claim against your auto insurance for pothole damage is illegal...potholes CAN bend frames and unibodies, as well as damage struts, shocks, tires, and wheels. If your vehicle is still not riding like it should, perhaps an insurance adjuster should look at it, to see if there is any frame/unibody damage. And replacing struts can be expensive...two front struts installed can run $400 or more on some cars.
Anonymous on 2008-08-13:
You hit 1 pothole and they put 4 tires on your car?
What's up with that?
thover on 2008-08-13:
Additional question is why did you allow them to put 4 brand new tires instead of just repairing the struts and rim?
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Honest Service At Belle Tire
Posted by on
SAGINAW, MICHIGAN -- I stopped at Belle tire in Saginaw, Michigan on the advice of a friend. My car's radiator appeared to have some sort of leak or a potential overheating problem.

I went in expecting little help, (this is after all, a tire store). In about a half hour, the technician, "Bob", tightened a hose and refilled the reservoir.
When I asked what the charge was, he and the manager sent me on my way at NO CHARGE.

You can't get better service than that!
     
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Mrs. V on 2009-05-01:
Wow... You really don't see that type of thing much anymore ^_^

Make sure you send a thank you to them ^_^
Anonymous on 2009-05-01:
Old Fart, the guys knew better, they knew you would post a review on them. You're a marked man in Saginaw LOL. (JK)
Nice review.
old fart on 2009-05-01:
Super... this is the 3rd time I've used them for repair and they are a bunch of straight-arrows when it comes to cost..
BokiBean on 2009-05-01:
Awesome!! Nice review, OF.
Anonymous on 2009-05-01:
One Summer in my youth I worked as a tire buster for Sears. One of the old timers taught me a little trick. Every time you get an oil change slip a few sheets of newspaper under your engine for a couple days. That way you know that they replaced the filter properly and will show if anything else is leaking.
Anonymous on 2009-05-01:
Sure would like to know who the site tool is that keeps marking peoples comments and reviews not helpful! This review had five votes a few minutes ago and it's down to four now.
BokiBean on 2009-05-01:
Some jerk.

That newspaper tip is very helpful, super!!
Anonymous on 2009-05-01:
Thanks Boki, it was probably the same jerk that cost Starlord one of his stars earlier today.
Principissa on 2009-05-01:
Great review OF! Glad they fixed your car and they didn't charge you! It is so hard to find an honest mechanic anywhere anymore. Hope those guys are reading this and keep up the good work!


Anonymous on 2009-05-01:
Good review OF. Honest mechanincs are hard to find. Heck, honest people in general are hard to find
BokiBean on 2009-05-01:
super, yep. Gee, wonder who that could be?
old fart on 2009-05-01:
I think Belle Tire is a Michigan operation...If there is one close to you folks, I'd recommend them...
ejack053824 on 2009-05-01:
Belle Tire as far as I remember was and still is one of the best places for car service. I took my parents car there for service once about 6 months ago and was treated with nothing but respect and professionalism. Never tried to upsell me on useless crap. Wished they had those in Florida.
Ponie on 2009-05-01:
Well, now, that isn't surprising. After all, we Michiganians are just naturally helpful, cheerful human beings. And if you don't believe that, just ask my mother. I got a set of boots from Belle last August. Very good service. Quick, polite. But darn, I had to pay for mine. Good review old fart.
Nohandle on 2009-05-01:
And gee, I only thought my local tire store did those types of things at no charge. I am curious about one thing OF. How many bullets did you dodge on the way into town? Sorry, I couldn't help myself.
old fart on 2009-05-01:
NH... it's two miles past the city limits... you're fairly safe there..
Anonymous on 2009-05-01:
Nice review old fart. It's nice to hear about honest people coming to the aid of our elderly.
old fart on 2009-05-01:
Thanx C2O... It doesn't hurt to have someone give us old timers a break now and then...
old fart on 2009-09-02:
Update... I had a noise from the front left wheel that was bugging me and took it over to Belle Tire... after test driving it twice for a half an hour they determined that it was just tread noise, not dangerous and sent me on my way at NO CHARGE... good buncha guys...
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Excellent company
Posted by on
TROY, MICHIGAN -- Very competent company. Long standing in the Michigan business community and very reliable.
     
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Money for nothing
Posted by on
CHESTERFIELD, MICHIGAN -- December 2007. Gave me an $1102.00 estimate to repair front end. Wanted to replace everything except front left bearings (30 dollars). Including a part that they had replaced previously (Lifetime warranty??). Turns out the only part that needed replacement were front left bearings. Mechanic Missed The Obvious! Went for the Big Bucks!!

There are better places in the area. Check out Crane Alignment in Mount Clemens.
     
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Belle Tire Warranty
Posted by on
LANSING, MICHIGAN -- Went to Belle Tire (Belle Liar) and purchased two new tires. Three months later, the sidewall of one of the tires blew out. I took it to Belle to have it replaced under the terms of the warranty and they refused, citing "damage to the tire". I showed them there was no damage to the tire or the rim. They didn't even bother to remove it from the rim to check the inside & see if there was a broken cord, etc. They told me I should have purchased their (expensive) road hazard warranty. I have bought dozens of tires at Discount Tire and Sam's Club and NEVER had any problems with warranty coverage.

Belle Tire spends so much money on advertising and political contributions, they have to make it up somehow... cheap tires and never honor a warranty! Don't listen to their claim of customer satisfaction in their commercials... they lie!

     
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Anonymous on 2006-11-23:
I really do understand your frustration with the tire place. They probably used a used tire and just cut some tread in it. Thanks for your info I will never use them.
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Great Company
Posted by on
MICHIGAN -- I have been a customer of Belle Tire for almost 40 years and it never fails to amaze me how they attract such friendly and helpful people to work at that company today it is not easy to find companies that really understand customer service but the people at Belle Tire sure do. My hat is off to them great job.
     
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old fart on 2007-08-21:
I've had a similar experience with Belle tire. There are a lot of complaints on them but my experience with them in Saginaw was entirely satisfactory. I would recommend them.
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