Small Appliance Return w/out Receipt
ROCHESTER, NEW YORK -- I received a gift from a family member that I knew I would never use - it was a rotisserie machine purchased from Big Lots. I asked the giver for the receipt nicely (I thought), but they refused to give ... read full review20 Replies - Latest reply on 02/21/2008
Deceptive Advertising/Rude Service
ESSEX, VERMONT -- Big Lots had a 50% off Christmas sale. In the store were ad cards stating 50% off ALL CHRISTMAS STOCK. I went to purchase a Christmas decoration storage box marked at $20.00. The box was red, the cover ... read full review4 Replies - Latest reply on 01/09/2012
ASHEVILLE,N.C. -- On June4,I bought patio furniture total $243.52. I place it on my credit card. A week later I went to set on the furniture and it broke. I took the chair back to the store and asked if they had another ... read full review2 Replies - Latest reply on 06/18/2011
False Advertising Or Scam
Big Lots uses false and deceptive advertising practice. Too many times I have gone to Big Lots to purchase something that they advertised only to be told that they do not have it. In some cases I was ... read full review7 Replies - Latest reply on 04/03/2011
Poor Customer Service
BEND, OREGON -- Paid for a Simmons leather rocker recliner on December 23, 2010 on the assurance of the department manager that it would be instock on January 7, 2011. Got a call on January 4, 2011 notifying me that ... read full review3 Replies - Latest reply on 08/01/2012
I shop at Big Lots because they have good sales on many items. However, many of their prices have gone up considerably within the past three to five years. That narrows the margin between their originally ... read full review10 Replies - Latest reply on 09/03/2010
Big Lots answers
Hello, I decided to look up what people are saying about Big Lots. And since I am employed by B Lots I thought I should give some feed back on some peoples reviews.
First- return policy- on paper it ... read full review6 Replies - Latest reply on 03/07/2012
BEDFORD PARK, ILLINOIS -- On Sunday, July 4, 2010, at 11:00 AM, we went to Big Lots to purchase the Slick Digital Camcorder which was $25 and was on a 2 day only special which was on Sunday July 4th to Monday July 5th. When we ... read full review7 Replies - Latest reply on 11/10/2010
Worst customer service ever
PHILA, PENNSYLVANIA -- I visited the Big Lots for the first time on Busbelton Ave in Phila and was impressed with their prices. Then I go to the checkout and the two cashiers were having a personal conversation which I felt ... read full review9 Replies - Latest reply on 02/13/2012
HIALEAH, FLORIDA -- A coupple of months back I went to big lots In Hialeah, Fl to purchase some CD so I could burn and back up some songs off my laptop. But for some reason I baught a pack of 50 CD, for 10 dollars and not ... read full review3 Replies - Latest reply on 07/22/2009
My nephew is having his 5th birthday party this Saturday. Last night, my mom, sister-in-law, my ex-boyfriend, and I went to Big Lots to buy things for the party.
We're trying to come up with as many ... read full review25 Replies - Latest reply on 10/27/2009
I bought a NEW TV from them in Nov 2008, come to find out this TV was refurbished not new as advertised when we tried to go thru the manufacture for warranty.
Everything I read says ... read full review20 Replies - Latest reply on 02/07/2011
I am a Big Lots CSS. I work in customer service. And would just like to express a little something off the record, (outside of work). I notice there are a lot of complaints toward refunds. One of the ... read full review6 Replies - Latest reply on 04/13/2009
Ray (store mgr),lee, Diana, and Sam has real great with helping us making sure we was satisfied with our purchase..we went to the store Friday, Saturday, and Sunday.we got great deals every visit....thank you Add reply