Love shopping at the Maysville, Kentucky Big Lots store. Been shopping there for years. The store is always clean and the shelves are always neat. The people that work there, the management Amber, John, and Pat are always nice and helpful. The lady that works in the furniture dept, Catherine has sold us several pieces of furniture and haven't had any problems with them. A great place to shop!!!! 1 Replies - Latest reply on 03/17/2012Add reply
HOT SPRINGS, ARKANSAS -- After looking at the blankets, bedding, etc. area, I was confused at some of the prices they were messed up and not in the proper place. I found a comforter that I saw was 19.99 so I brought it up to the cashier and the cashier just said sorry but this has the wrong price on it and I can't give it to you for that price. I will never go back in that store again. Big Lots just lost me and I go in there just about every week too. Your mistake and your loss both ways Big Lots. 1 Replies - Latest reply on 03/14/2012Add reply
I went to Big Lots in Maysville KY. The employees at that store were the nicest friendly people I have ever dealt with. The store manager John and Kathy were very helpful. The store was so clean and even smelled clan. thanks for great service. Ill go back to this store. 2 Replies - Latest reply on 03/10/2012Add reply
ALBUQUERQUE, NEW MEXICO -- On February 11th, 2012 I was shopping at the Coors Blvd store and noticed a table and chairs that I wanted to purchase. The challenge was I drive a Prius and wanted to take it home in my car. The Mgr Manny and his empoyee Marla helped with measuring my trunk and they somehow got it in. I was a very happy customer.
I wish to say that Big Lots is one of favorite stores and I visit them in whatever city and state I am visiting. If there were a bumper sticker "I Stop at all Big Lots" that would be on my car.
GREENWOOD, MISSISSIPPI -- We were looking for a TV stand with hard to find dimensions and visited many furniture stores in our area. About to give up and visited Big Lots in Greenwood and were blessed with the attention of an employee named Melinda. She went over and beyond to help us. We were so pleased with her knowledge of what we needed that we ended up purchasing 2 different shelves for different rooms. We will be revisiting her store again. She truly went over and beyond to make sure we found exactly what we needed. Thank you, Melinda and Big Lots. Add reply
Treat Employees Like Trash
RICHLAND, WASHINGTON -- If you become an employee of Big Lots you are always looked as a thief. They expect you to give 110% but they are not willing to give you 50%. You can only get a 25 cent raise a year. They expect you ... read full review11 Replies - Latest reply on 01/28/2014
Deceptive Advertising/Rude Service
ESSEX, VERMONT -- Big Lots had a 50% off Christmas sale. In the store were ad cards stating 50% off ALL CHRISTMAS STOCK. I went to purchase a Christmas decoration storage box marked at $20.00. The box was red, the cover ... read full review4 Replies - Latest reply on 01/09/2012
Extremely RUDE cashier
PHILADELPHIA, PENNSYLVANIA -- I was standing in the check out line, which had begun to get a little long so the cashier asked another lady to help out at the other register. So the lady announces I can take the next person over here ... read full review13 Replies - Latest reply on 11/29/2011
SANORA, CALIFORNIA -- I traveled to the new Big Lots in Sanora Ca thinking yea great I now have a Big lots where I can shop. This was my second trip to this store just to buy a carpet steamer. I first time I was told we are out of the item and we are not sure when we will be getting more. I asked if I could purchase the floor model and was told "We can't do that" I returned to the store a few days later hoping that more would be in stock only to discover that not only were there no carpet steamers but that the floor modle that I had asked to buy was being sold! When I commented to the Manager about this I was told "I didn't know that I could sell the floor model". Now this is somthing I could understand from a new employee but the Manager???? I am greatly disapointed by the level of service that I recived was by far the worse I had ever recived in a Big Lots store ever and the fact it was done by a manageer makes it even worse.1 Replies - Latest reply on 11/16/2011Add reply
GULFPORT, MISSISSIPPI -- I would like to say I will always shop and give good advertisement for Big Lots. The manager Tim in Hardy Court store in Gulfport, MS went the extra mile for me and my child. The store was out of the ad merchandise MP3 with camera. He search the whole store and did not find one. Here's the extra mile, it was a MP4 player with camera for $15 more, yet he sold it to us at the ad price. He asked if he could do anything else he could do for us(with a smile). You don't see that type of service too often, ANYWHERE. 1 Replies - Latest reply on 11/05/2011Add reply
I found the Big Lots store at 2311 E Vine St. to be very clean, well stocked and organized with a cashier by the name of Redona to very polite & helpful and she asked if we were members of the rewards club which she explained and signed us up on the spot. It sure beats the York Pa store which is very junky looking and cramped with service hard to come by. 2 Replies - Latest reply on 10/23/2011Add reply
Generous amount of info about sales, mark-downs, etc. Very helpful, just what I needed and more. One employee went out of his way to go to the back room to find what I wanted.
2 Replies - Latest reply on 09/25/2011Add reply
Personality of these young people was very impressive, witty, humerous, comical, yet got the job done very well.
Date: 9-15-11 around 8:30 pm.
I HAVE SHOPPED IN OVER THREE BIG LOT STORES IN THE AREA AND I HAVE NEVER BEEN TREATED MORE RUDELY THAN AT THE MEADVILLE, PA STORE. 2 Replies - Latest reply on 09/19/2011Add reply
No exchanges or store credits
TEXAS -- To whom it may concern-
I am a regular shopper or was at big lots and mom and I bought a few things in there and we took it back to get an exchange or store credit. The employees wouldn't budge. I ... read full review7 Replies - Latest reply on 08/22/2011
NORTH CAROLINA -- On Sunday July 17, 2011 EMBARRASSING EXPERIENCE at Big Lots store at 1140 West Broad Street - Dunn, NC 28334, As a loyal shopper at Big Lots stores for more than twenty years, I have never written a ... read full review8 Replies - Latest reply on 04/23/2012
ASHEVILLE,N.C. -- On June4,I bought patio furniture total $243.52. I place it on my credit card. A week later I went to set on the furniture and it broke. I took the chair back to the store and asked if they had another ... read full review2 Replies - Latest reply on 06/18/2011
I would like to compliment on a particular employee, Pat, at the Longwood, Florida store. I have been shopping at this store for many years and have always been greeted with a smile. Her customer service skills are excellent, as she is always pleasant and is quite knowledgeable and helpful. We need more like her. 1 Replies - Latest reply on 06/08/2011Add reply