A few weeks ago I wrote about our problem with the 2006 Cadillac DTS battery dying twice in the 10 months we have owned it. I also wrote to the "In Your Corner" column of our local newspaper. The article about the Cadillac was printed yesterday, and this morning I received a call from a couple who live 14 miles from us, who bought their car at the same dealership, and have had the same problem twice since they bought their car in June.
We are wondering how often this problem has occurred. It seems odd that it only happened to two cars, bought from the same dealership. I am sure there are many others who have had battery problems with 2006 DTS's. If you, or anyone you know, has had this problem, please get in touch with me.
I have driven GM cars for 40 years and currently own a late model Cadillac DTS Luxury Performance Sedan. I also own a 98 Buick Park Ave with 140,000 miles on it, (my everyday driver), and my wife drives a 2000 Pontiac Bonneville with 80,000 miles on it, and I honestly believe GM builds the finest cars made today. These cars have been virtually trouble free with only routine maintenance required.
The Cadillac is the finest quality automobile I have ever seen, and I have compared it to all the high end Japanese and German cars. It is better in fit, finish, ride and handling, and overall quality. Some of you folks should try a GM car before you hammer them. Get out of the 80's when the J cars were good, we've long passed them by.
My 2007 DTS, with under 5000 miles, has suffered a dead battery three times. No satisfaction from Cadillac Customer service, I assure you. The sullen and rude district specialist says my problem is that I don't drive the car frequently enough. Mind you, it's kept in a heated garage. If I don't drive it for a week it won't start, and this, Cadillac asserts, is my problem. I'd advise all consumers to avoid this model because you will really want to avoid dealing with Cadillac customer service.
They claim: I should disconnect the battery if I'm not going to drive it for a week. (Know where the battery is on this model? In a position that requires removing the back seat.) The instruction manual I received when I bought the car disclosed this advice, therefore there's nothing further they can or should do for me. Think you've gone to the best in class when you've gone Cadillac? Think again. If the product defects don't infuriate you, the customer service will.