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Meza Biotech Fraud
Posted by on
TORRANCE, CALIFORNIA -- I ordered a sample of Sildenaflex from Meza Biotech for $7.99 shipping and handling.

After trying the Sildenaflex, I found it to be worthless. Within a month later I received a shipment of two bottles of the Sildenaflex that I didn't order. Meza Biotech billed my credit card for $97.89.

When I called Meza Biotech and questioned them on the mailing and charges they told me I had signed on to a subscription of receiving monthly shipments of the worthless Sildenaflex.

NO ONE MENTIONED TO ME THAT I WAS SIGNING ON TO ANY MONTHLY ENROLLMENT WHEN I ORDERED THE SAMPLE.

FURTHERMORE, THE NOTIFICATION THAT I HAD SIGNED ON TO ENROLLMENT WAS ON THE BACK OF THE RECEIPT PRINTED IN MICE TYPE VERY VERY LIGHTLY SO MOST PEOPLE WOULD NOT NOTICE.

MEZA BIOTECH IS OPERATING IN A FRAUDULENT MODE AND SHOULD BE BROUGHT TO JUSTICE WITH PENALTIES.

I sent the two bottle shipment back to Meza Biotech according to their guarantee. I have yet to receive the $97.89 less shipping from Meza Biotech. THEY WILL NOT HONOR THEIR OWN GUARANTEE!!!

THIS REVIEW FALLS INTO THE AREA OF FRAUD.

     
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Ponie on 2005-10-11:
Next time read the 'mice' type. Everyone of these deals where you pay 'shipping and handling' only, works the same. If you don't notify them in writing before the next shipment is due, it will automatically be sent out. I think in time (but who knows how long?) you will be credited for the goods, but not the return shipping.
Price on 2012-06-06:
I too was scammed by Meza Biotech. I sent the $97.89 order back and I'm still waiting for a refund. This happened about five years ago.
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Posted by on
SAN FRANCISCO, CALIFORNIA -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

In late September 2006, I accepted Bank of America's telephone offer of a one-month trial membership in their Privacy Source credit-monitoring service (I was sort of railroaded into it -- when I clicked '1' for more information as directed at one point, the next thing I heard was that I'd been signed up -- but that's not the reason for my complaint here). I called on October 17, well within my cancellation period (which ended on October 28), to cancel the trial membership. I was given a confirmation number for the cancellation, and I have written down the names and times of everyone I spoke with.

On November 6, Privacy Source charged my San Francisco BofA checking account in the amount of $129.99, overdrawing my account. The next day, November 7, I was charged a $19 overdraft fee that the bank refuses to remove.

I called Privacy Source and was told they would refund my money in 10 to 15 business days, and that if I want any overdraft fees removed I can send them a copy of my statement (at my expense and trouble, and certainly with no guarantees).

I am outraged by this. I'm being treated with utter disinterest and it's creating a serious financial problem for me.

As a resolution, I would like the following:

I want my $129.99 returned immediately and I want the $19 overdraft fee refunded immediately. (Well, to be honest, I'd like to see some people being sued over these dishonest practices ... frankly, I feel that that $129.99 was stolen from me, and that it should be dealt with as theft ...)

I will also be filing a complaint with the Better Business Bureau.

Please contact me if you need more details regarding this incident.
     
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CrazyRedHead on 2006-11-09:
This happened to me to. I went to the bank and they were promoting the Privacy Source and I accepted and signed up. I canceled before my trial was up, got a conf number, but they still charged me, which of course put me in the negative. Called the bank and they put me in touch with the correct people. Privacy Source credited me the money since I had a conf number and then BOA credited me the overdraft fee. I don't know who you spoke to but I have a feeling you weren't very nice when you spoke to them. I have had a history of overdrafts but still got the fee removed.

BOA are not the company that runs Privacy Source, so you are actually complaining to the wrong people. I understand the overdraft problem is with BOA, but not PS.
rhondam718732 on 2006-11-09:
True that Privacy Source is the actual company who messed up...however, when our truested financial banks partner up with these types of companies and allow them access to our contact info and "endorse" them...they too should share in the complaints as well.
loca on 2006-11-20:
wow! the same exact thing is happening to me. I pressed 1 for more info about privacy source when I activated my boa card & they said I have been subscribed. it's been a month now & I haven't received my refund. I called privacy source & they tell me they did send it to bank of America & the rep from boa told me they lied because nothing has been sent to them on my account. so far I've been very friendly, but I'm getting frustrated. I also feel robbed for my 129.99! I'll call them first thing next morning & I'll let you all know what happened.
beccabear on 2006-12-03:
You pressed 1. No one held a gun to your head did they?
bostonblues on 2007-05-09:
This happened to me as well. Not only did Privacy Source not give me my money back last year, just today I see that they charged me again for $89.99. Looks like they never canceled that friggin subscription I never wanted in the first place! My advice... keep calling to make sure you won't get charged next year. I'm beyond frustrated at this point.
pennycheap_dollarstupid on 2007-11-03:
When I was offered the trail membership for Privacy source I took it as well for 1 month then I cancelled it. They continued to send me my credit report and I thought I was only getting charged 11.99 per quarter with the report. This went on for 18 months and I just did not notice they fee every month until last month when I had insufficient funds and I got a 35$ overdraft fee from bank of America. now I canceled by phone again.

It is mostly my fault but like you I originally cancelled after the trial membership and they did not cancel it, scumbags.
Lovie2000 on 2009-03-26:
That's strange, I am subscribed to Privacy assist through Bank of America and it was offered to me through my bank, not a solicitor. And I only pay 12.99 per month for all 3 bureaus and all the other services that come with it.

No strange charges have shown up on my account as of yet.
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Misrepresentation of service & billings issues after prepayment.
Posted by on
RANCHO CORDOVA, CALIFORNIA -- I felt it was my responsibility to bring to your attention the following incident.

I purchased a new Chevy HHR with optional XM Radio Satellite equipment which I took delivery of November 29, 2005. Purchase of the optional installed satellite radio equipment included three months 'free' preview of their services. Near the end of the preview, February 29, 2006, (the dealership said the three months preview begins one day after delivery of your automobile, which would have been Nov. 30, 2005), I elected to continue the service. I used the preprinted purchase form that was provided by XM radio and purchased the two year package for $271.00. I paid in advance utilizing a cashiers check drawn from American General Finance dated February 21, 2006 and mailed February 23. The funds were verified as paid and cleared by American General Finance as well as XM Radio. The service was activated by telephone and delivered without issue until the first week of August 2006. Prior to interruption of service, I received a telephone voice message from a management representative from XM Radio stating the following:

(Paraphrase)
It is very important that you contact us regarding the processing of your credit card, (note: I PAID IN ADVANCE, WITH A CASHIERS CHECK). He stated that in the attempt to process my credit card payment, there was a problem and therefore needed to update the credit card information. Barring legitimate charging information or receipt of additional funds, service would have to be discontinued. Also, if I did not wish to continue service in the second vehicle, they needed me to verify which of my two radio I.D.'s in which of my two cars did I wish to apply the payment I had made in February.

The very next day, I returned the call to XM Radio and spoke to a different gentleman who expressed that he was aware of the situation. After verification of my information which included the make, model, year and radio I.D. as well as the payment method and details, the representative explained that an individual by my same name, from the state of Nebraska had activated a radio with payment from a credit card which had been denied. At this time an explanation ensued that has been repeated in countless phone conversations, to countless individuals, repeatedly and excessively, all with the same message. There is NO second car, radio, account, or address as I have but one car, at one address, and one payment transaction which was a CASHIER'S check sent prior to the three months preview and cashed accordingly. Although, this first conversation had a positive tone and outcome and after expression of much regret for my inconvenience, the "discrepancy" was cleared up.

Unfortunately, within the next week upon tuning in the radio, there was no signal. I called from my car in the parking lot of the dentist office and after more than one hour and a nearly identical exchange, I was told yet again that the radio would be reactivated, but this time no signal was ever received.

I called back again with the same outcome and have since logged countless telephone hours with XM Radio and have been told numerous versions of why this has occurred. During this telephone call and each and every communication up to January of this year, XM Radio personnel have consistently acknowledged this is and was their error.

Other than the various and ever changing scenario of the reasons and explanations given, there was consistently, one theme. That is, they very politely, logged my complaint, apologized for the inconvenience, acknowledged my payment, and 'reactivated' (in theory) my account. As each acknowledgment of their error was forthcoming, I continued to view the issue as a bookkeeping error. Also, as the assurances and apologies were reiterated, so was my continued good will. Additionally, they had my money, and I was now the owner of equipment for which without their promised positive conclusion, was virtually worthless.

It has now been seven months of an ongoing pattern of reasons or excuses. Although the particulars of how and why this was occurring seemed to vary, I was not overly concerned. After each contact they repeatedly assured me that the problem had been resolved, but then ultimately failed to renew my service or appropriately append the ongoing monthly bill. My calls have been regular since August every two to three weeks, which represents each time I drove my car and found I had no service.

During the last 30 days, the bill reflected removal of the radio I.D. for the supposed, second radio activation but the charge for my I.D. remains, even though I was reassured that 'their' mistake was rectified back in August, and many times since. The primary particulars of each message and each reassurance has been repeated to me by various personal at Customer Service, Supervisors, Billing Unit Personal, and recently the “Special Investigative Billing Unit” over and over again. During this time, I have continually been billed, in various representations for an amount approximately equal to one year of service. This past November, however, a bill arrived which then showed that I now owed more than $400.00. I have been given several versions of the reasoning for this occurrence with nearly each explanation containing some type of discrepancy to the previous.

Given the most recent communication in the latter part of January, it began to appear clear that during the previous six months, (the last six months of the first year of the two years of prepaid service), even though a reactivation signal was promised and/or sent during each communication, the details given by XM Radio currently reflect a 180 degree position. In each call in which a reactivation occurred while I was on hold, transferred, and the problem ultimately resolved, what I am being told now seems to indicate that a reactivation actually NEVER happened as it was not intended. This recent revelation occurred subsequent to my finally asking what they intended to do about my having paid for services not rendered. I was told that they don't back date subscription services and nothing could be done. Additionally, I was finally offered an explanation for the increased billing for the month of November which exceeded $400.00. I was told that because my first year of service was now over, (which actually, could not be so even if I had not prepaid as I had not even purchased the vehicle as of yet). THEY HAD RENEWED THE SUBSCRIPTION SERVICE FOR ANOTHER YEAR!

On January 19, I began calling at 7:00 a.m., to reenact the entire exchange once again, this time utilizing my hand held voice recorder which I explained I would be using. At this point, which was now approximately 2:00p.m. that afternoon, (that day I started at 7:00 a.m.), I was forwarded to the "Special Billing Unit" and was told in no uncertain terms that if I wanted my service cut off, I would have to be forwarded to the 'Service Cut Off Unit'. Now somewhat speechless, I asked, if I were to assume that this many months of calls were on the screen in front of the customer service person, Ashley, from the "Special Billing Unit Investigation Team", did it make any sense that I had been calling approximately every two weeks for over six months, because the service wouldn't STOP? After hanging on from early that morning until after 2:30 p.m., I was promptly hung up on.

It seems, that the hours upon hours of redundant calls and conversations has accomplished little but to eat up the better part of one year of my prepaid service. During the entire time, they never once questioned my payment, asked me to send the check or indicated that any proof on my part was required. (and Yes, I have it) Prior to that and until now, they said nothing to raise questions as to their true intentions in handling my account.

The next day I called again and was told by 'Justin' that the service was discontinued because my check had been applied to the wrong 'car', a 2005 Buick, which he explained was now and had always been here in California. (The billing lady said it was because my money went to the wrong 'package'.) Furthermore, for the first time I was told by XM Radio, (Justin), that two hundred and some odd dollars was refunded to someone at my address back in March 2006. He then confirmed the mailing address. Two problems here, the finance company for which the cashiers check was drawn did not clear the bank until May, which means that they are now stating that they refunded the money before actually being paid, per American General Finance. If then, one did send a check SEVEN months ago to someone by my name at the street address given, which IS incidentally my street address, but NOT my mailing address, why didn't anyone give this reasoning prior to six to seven months and counting. Obvious to me at least is the simple reasoning that if I had either the service or the service monies, my efforts would be served elsewhere. (Especially, that I am disabled and cannot be up or mobile for extended periods makes this an expensive endeavor of a personal nature.)

At this point, in my next to last XM Radio conversation on I told Justin that I had become blatantly aware that I would not be seeing a refund for the year of service at best and a single penny of the two years I paid in advance, at worst. So I said, and repeated twice for clarification, that although I was recently told the service had been renewed for another year back in November, (not withstanding, I didn't have my new car one year as of yet), if nothing else, PLEASE log this call as follows: When the real renewal date for year two arrives, which is January 29, I do not want a second year. If I had known what has become apparent to me, I would not have purchased the first year or the equipment to begin with.

My new Chevy HHR, now has installed optional equipment, that I will never use as XM Radio requires prepayment or a credit card, my issue at prepayment being obvious. Upon research into my experience, I can only feel relief that I have not suffered the alternate pitfall which is occurring nationwide; ongoing charges to ones credit card in which a request to discontinue is courteously received; but repeatedly ignored.

In closing, my last two conversations with XM Radio bring me to this communication.

Before ending our conversation, Justin told me that he would be forwarding this issue to someone at the highest level, and I would be called back in fifteen minutes.
I did not hear back in fifteen minutes.

I did, however receive my very first contact from XM Radio the next morning and before the entire story was retold, the representative said that she did see that there was an extensive well documented account of my complaint back on December 20th. She also said, that according to her notes, she has noted that in my telephone call I had made the previous day, that I had requested that my XM Radio subscription be renewed for another year.

I am now faced with seven months of fruitless inquiries and am contacting you with this information. I hope some inquiry brings to light the numerous complaints which outline a pattern of behavior by this company and which I am just now becoming aware.

As a resolution, I would like the following:

Given my lack of trust of this company's business practices, I am hesitant to request anything less than a full refund for the two years paid in advance. Although reimbursement for the equipment as well does not seem at all unreasonable from my position, that the XM Radio receiver is integrated into the dash rather than after market and may not be removed, I would pass in the hopes of avoiding further complications and prolonging my already protracted association with XM Satellite Radio.

If the future for this company changes in terms of financial stability, customer service practice or a change to the pay in advance/credit card policy, I would reconsider their services. Absent that, I prefer to consider purchase of this equipment a valuable lesson.

Please contact me if you need more details regarding this incident, as I have sufficient documentation to support my position.

P.S. Forgive my inability to be more brief as this letter was difficult to edit. Six months of calls never less than 45 minutes to an hour approximately every two weeks over a six months period, represent the contents of this letter ten fold.
     
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tnchuck100 on 2007-02-02:
My sympathy goes out to you. I have also experienced dealing with their customer service. Each time I felt as though I was speaking to a robotic idiot. I would definitely not have classified it as a conversation. Total waste of time. They (CSR's) have no idea how their systems operate.
Justam on 2007-12-04:
I hear you about the prepaid business. They continued to charge me after they stopped my service and the card expired! They Suck.
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ATM Scandal
Posted by on
REDLANDS, CALIFORNIA -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

Recently (Oct.1,2004) I went to the McDonald's restaurant at 612 E. Redlands Blvd. Redlands CA. I placed an order and used my ATM card to pay. three days later, luckily I happen to look at my bank statement online and noticed that McDonald's had charged me three times for the same order! I called the McDonald's restaurant and spoke to the manager. She told me that she was not authorized to give me a refund but she could give me credit to the diner. I said 'No I do not want credit to your store I would like my money back.' She said she personally was not able to do that at the store and that I would have to speak with the district manager Kathy who is located in calimesa CA. She gave me her number and apologized and said that she had received other calls concerning the same situation, she said the ATM was being re-serviced because of this problem. I told her that I understand and that I would call the district manager Kathy. She said that her office hours are 8am-3pm. I called many times during that time frame and she never answered. So I did leave a message. Later that afternoon I received a voicemail from her. She said 'I got your message about your ATM charge. We are having problems with our ATM machines. I unfortunately cannot give you a refund you'll need to go to your bank and they will credit your account.' Now this didn't make any sense to me so I called back, no answer, left a message that I had a few more questions concerning this and if she could please call me. I waited a few minutes and called back and she did answer. I asked her why I would have to go to my bank? And why should I have to go to all this trouble to get my money back? She said it's not her fault it's the ATM and I have to go to the bank and they will have to notify the ATM company. I asked her 'Doesn't the money that is transacted through the ATM go to McDonald's?' he said 'Yes' I said 'So McDonald's is basically in possession of my money I think McDonald's would be the one who needs to give it back.' She said 'No I have already spoken with the ATM company because I have had other calls about this and the ATM company told me that the customer will have to go to his or her bank to be refunded.' I said, 'I have a question, what happens to the people who don't catch this mistake. Not everyone looks at their bank statements. What do you plan to do with all that extra money from the people who never catch this? This is a big problem' She said 'Well I personaly look at my bank statements every month and I would hope that everyone one else does the same.' I said 'Like I said, not everyone looks at their statement, I personally don't but luckily I did this time and I was able to catch it.' She said 'You know errors do happen' I said 'Yes errors do happen but this error was not at my fault and it involves money which is a big problem and I am upset that you don't plan to do anything about it, this really concerns me.' She said 'All I can tell you is that you need to go to your bank.' I said, and what about all this trouble I have to go through for your company's mistake. This is ridiculus and I shouldn't have to go through all this trouble.' She said 'It's not McDonald's fault it was a problem with the ATM.' I said, 'It's McDonald's ATM so it's your responsibility I think you need to do something about it.' she said 'Well I'm sorry, that's all I can tell you. You'll need to go to your bank.' I said 'okay then.' And hung up. That day I went to my bank and explained the problem to Deanna from arrowhead credit union yucaipa CA. She said 'no this isn't something that we do. This is on their end. They are the ones who need to refund you.' I told her that that's what I thought and explained my conversation with Kathy to her. She said that Kathy is wrong. It is McDonald's responsibility to refund their clients in this situation. I asked her to call Kathy and explain to her that she is from the bank and it doesn't work this way. Deanna called and Kathy did not answer, (this was at about 2:30pm) Deanna left a message. I called Kathy later and still no answer so I left a message also saying 'I'm sure you have received a message from Deanna from my bank, I need to get my money back, if you'd like to call me back here is my numbe again (909)967-7588.' It is now the next day Oct. 6, 2004. I have not heard from her and honestly I don't expect to. I am very upset and concerned. I will not dine at McDonald's again. I feel that this is theft and am not sure if I will be able to recover the money that McDonald's has basically stolen from me. I am also concerned about the people who also used the ATM that day might never catch this error on their statements and may never recover their money that they didn't know was stolen. And it is very upsetting that Kathy, the district manager of McDonald's has no plans to do anything about it. If you could please contact me as to what you think I should do, I would really appreciate it. My name is Natalie Moore and my phone number is (909) 967-7588 and my email address is NadsInc@hotmail.com Thanks. One more thing, the amount of my order was $8.55 +.21 for ATM fee I think. That amount times three comes to $26.28. I know its not a huge amount, but I don't have thirty dollars to spend at McDonald's and more importantly its the principle of the situation that really bothers me. Like I said, I feel like they've stolen my money. Thanks again. Natalie Moore


As a resolution, I would like the following:

I would like to see legal action be taken I feel that this is a serious problem. I would like to be refunded my money in full amount and I'd like to be remburst for my time and mileage. At any rate I would just like to see something happen. I would like to receive something for having to go through all this.

Please contact me if you need more details regarding this incident.
     
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davie7 on 2004-10-07:
I would never use an ATM at a fast food grease joint. I would not trust any one of those people who work there.
NeveragainAmazon on 2004-10-07:
Not only would I NOT use my ATM card at McDonalds, but I would not use it at any Convenience Stores or for any gas purchase. Unfortunately I have heard many people being charged multiple times for a single purchase. Sorry for your misfortune...and I have to agree please remove your personal information from this Post.
CAMedWmn on 2005-04-25:
McDonald's is correct in that you need to contact your own bank. All you need do is tell them of the unauthorized transactions, and you will get your money back. Your bank may credit your account within a few days, or it could take a few weeks. All you need do is call your bank's customer service number, and they will handle the rest.
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Consumer fraud by Meza Biotech
Posted by on
CALIFORNIA -- There is something about Meza Biotech everyone should know. When I ordered a sample product from them over the telephone six weeks ago, they took my credit card number so that they could bill me $7.99 for shipping and handling. I received the sample product, they billed my credit card for the amount, and I thought that was the end. In checking my bank account online the other day, I noticed that Meza Biotech had automatically charged my account for $97.89. When I called the company, they advised that I failed to cancel some sort of membership where they would ship more product and bill my account automatically. I knew nothing of this "membership" and told the company that I was not advised at the time of the initial telephone order of this. They responded by saying that under the terms of the membership, I had 15 days from the day I received the sample order to cancel the membership or I would be automatically billed for more product they were going to ship me. They stated the terms were on the "back" of the invoice from the sample order. When I checked the two-page invoice, I finally found these "terms" on the back of the front page invoice, in very, very small letters, on the bottom half of the page, where no one would think to read. Meza Biotech will now not voluntarily credit me the $97.89 even though I was not advised of this enrollment because I did not cancel within the 15-day period. In order to dispute this with my bank, I now have to cancel my entire card so that Meza Biotech will not have an opportunity to charge my card in the future. I feel this is consumer fraud on Meza Biotech for failing to advise me at the time of the original order of this automatic enrollment, and by covering themselves by printing out these terms in very small letters on the back of an invoice which no normal person would read--you just think it is an invoice. They are still refusing to credit me the $97.89 even though I explained to them that I will now have to cancel my entire card. By the way, I never even received the product that I was charged for in the first place. I don't believe they have anything on their website about this automatic "membership" either. So I want all consumers to be aware if they order this product (at least over the telephone) that they have 15 days to cancel their "membership" or they will automatically be billed for more product.
     
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Duty to Act, failure to act
Posted by on
GLENDORA, CALIFORNIA -- On April 21, 2005, at or about 2:30 pm PDT, xxxxxxxxxx of DPSS's Adult Protective Services (APS) out of Glendora, CA arrived to the home. He stated he was checking on my now former client's welfare as a result of multiple complaints received regarding possible fudiciary, emotional, and physical abuse, as well as neglect and abandonment, by specific caregivers. These complaints were filed by licensed nurses, social workers, and myself. They were detailed statements based upon events we separately or together witnessed. The client is a female in the end stages of ALS, is totally paralyzed, and is ventilator dependent.

The social worker barely looked at the client, and never spoke to or with her. Instead, he spoke only with one of the alleged abusers for less than one minute, and then went with her outside the home, where they talked for a few more minutes. I had clearly stated my wish to speak with Lopez after he spoke with the client, but he refused. He stated on his way out the door that he found no evidence the client was being mistreated or neglected, or that the conditions she was living under were unsafe.

In short, this guy was able to assess in 45 seconds that all the abuse, neglect, isolation, and abandonment witnessed and reported by trained and licensed healthcare professionals and social workers over two months never occurred, and that the multiple reports received had no merit. He was able to do this by entering 20 feet into the home, looking around for a few seconds, and then departing under the watchful eyes and guidance of one of the abusers.

Licensed and certified healthcare workers and social workers are required by California law to report ANY suspicion of abuse, even if they themselves have their own doubts as to whether or not said abuse is occurring. This is known as a "duty to act," and one many healthcare workers take quite seriously. Penalties for failing to act include loss of licensure, heavy fines, and prison sentences.

What are we, who reported this particular case, to do when the person sent out to investigate allegations of abuse, neglect, and abandonment refuses to actually look into the allegations? My position was a live-in one, and involved providing emergency care on call, as well as regular care on a scheduled basis. Of course, I was fired for reporting my concerns to my immediate supervisor. The nursing registry is being replaced as well. Seems the caregiver/abuser who effectively manipulated the client into firing me, and who also was effective in keeping the APS social worker away from the client, is now pushing to isolate the client from the last few people who have voiced any concerns.

The lessons learned from this are many. First, I now understand why there is a massive nursing shortage in California. If we suspect abuse and do what the law requires, we get fired. If we suspect abuse and fail to report it, we go to prison. Either way, years of school and training, along with our careers, are flushed down the tubes the moment we come in contact with anyone who may be a victim of abuse. Meanwhile, APS will continue there "one minute or less" policy for conducting in-home investigations, insuring that the abuser remains free to continue with "business as usual," at the expense of the lives of their victims.
     
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NeveragainAmazon on 2005-04-27:
Just wanted to comment on your post....I commend you for being a patient care advocate and doing your job. It is appalling that the outcome was unfavorable. The politics involved in nursing,(regardless of the state), does make it hard for one to practice by the nursing bylaws! Nursing is not what it was even two years ago! Pretty sad!
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Meza Biotech, Failure to abide by 100% Guarantee
Posted by on
REDONDO BEACH, CALIFORNIA -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

Sept15,2004 Purchased 60 doses of Sildenaflex product, w/100% satisfaction guarantee. Product failed to work as advertised. Was advised to return unused portion with invoice for a complete refund ($99.90 + $7.99 ship), This was done with signed confirm receipt 10/14/2004. After 4 e-mail inquiries they put a block on my e-mails. To date, 'NO REFUND' Please Help!

As a resolution, I would like the following:

I only want Meza Biotech to fulfill their original guarantee, & refund my purchase price for the product. As a business operating in California, I feel this is not a unreasonable request.

Please contact me if you need more details regarding this incident.
     
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SueQ on 2005-06-01:
There is something else about Meza Biotech everyone should know. When I ordered a sample product from them over the telephone six weeks ago, they took my credit card number so that they could bill me $7.99 for shipping and handling. I received the sample product, they billed my credit card for the amount, and I thought that was the end. In checking my bank account online the other day, I noticed that Meza Biotech had automatically charged my account for $97.89. When I called the company, they advised that I failed to cancel some sort of membership where they would ship more product and bill my account automatically. I knew nothing of this "membership" and told the company that I was not advised at the time of the initial telephone order of this. They responded by saying that under the terms of the membership, I had 15 days from the day I received the sample order to cancel the membership or I would be automatically billed for more product they were going to ship me. They stated the terms were on the "back" of the invoice from the sample order. When I checked the two-page invoice, I finally found these "terms" on the back of the front page invoice, in very, very small letters, on the bottom half of the page, where no one would think to read. Meza Biotech will now not voluntarily credit me the $97.89 even though I was not advised of this enrollment because I did not cancel within the 15-day period. In order to dispute this with my bank, I now have to cancel my entire card so that Meza Biotech will not have an opportunity to charge my card in the future. I feel this is consumer fraud on Meza Biotech for failing to advise me at the time of the original order of this automatic enrollment, and by covering themselves by printing out these terms in very small letters on the back of an invoice which no normal person would read--you just think it is an invoice. They are still refusing to credit me the $97.89 even though I explained to them that I will now have to cancel my entire card. By the way, I never even received the product that I was charged for in the first place. I don't believe they have anything on their website about this automatic "membership" either. So I want all consumers to be aware if they order this product (at least over the telephone) that they have 15 days to cancel their "membership" or they will automatically be billed for more product.
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Police Complaint
Posted by on
PALO ALTO, CALIFORNIA -- As a consumer of Police services and tax payer from your state, I felt it was my responsibility to bring to your attention the following incident.

Over the past six years, my neighbor has consistently contacted the Palo Alto Police Dept.,bringing up non-crime and baseless accusations. Time and again the PAPD has disturbed me and parked in front of my residence. These events have resulted in embarrassing situations, with the same results; no regulation,city ordinance or law being violated by me or anyone at my residence. Again, these Police visits resulted in no citations of any kind. But the cumulative effect of these Police visits on my well-being has resulted in health and psychological impairments.
We would think that after so many baseless complaints the PAPD would confront my neighbor and stop their embarrassing visits. While it is not clear to me the reason for my neighbor's antipathy, ever since we began building our home in Palo Alto, it should by now be clear to the PAPD that we are law abiding, peaceful neighbors as evidenced by our relationship with all our other neighbors.

It is understandable that the Police needs to respond to neighbors' complaints. But, has it not been made explicitly clear that these are baseless, sick, neurotic accusations? Does the PAPD have no vision nor discernment as to what is right or wrong and stop this continued harassment of which by now the same PAPD has become an instrument? To clarify this statement: After six years of baseless accusations, the PAPD is now an accomplice of this continuous and baseless harassment, which by now I have no other choice, but to call it DISCRIMINATION AND HARASSMENT ON THE PART OF THE PAPD. What is preventing the PAPD from saying to the complaining party: 'Your neighbors has not inccurred in any violation for six years. Stop calling us and harassing them?




As a resolution, I would like the following:

Please contact the PAPD to further investigate the situation and have these harassing visits stopped.



Please contact me if you need more details regarding this incident.
     
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Anonymous on 2007-03-12:
OK, what were the complaints about, specifically?
Anonymous on 2007-03-12:
You should be glad you don't live in Fremont!
DORCAS on 2007-03-13:
I understood it to be a crime to file false complaints. The police must answer the calls as one of the other posters stated. I think with 6 years of useless complaints on file you could take them to court for harassment.
ugh on 2007-03-14:
FYI- I am filing a small claims against the neighbor. As it must not be Justusryan- as the Police are still involved. Emmyjune & JayD-the complaint is the misuse of Police for personal harassment vs the neighbor confronting their own personal satisfaction as the complaints are baseless- and the complaints are one sided.
Skye on 2007-03-12:
I'm just curious as to why the neighbors are always calling the police on you?? I'm not accusing you of anything, but I would love to hear the neighbor's side to this.
Skye on 2007-03-12:
Hi emt and Lidman :D
ugh on 2007-03-13:
emt - noise complaints during noon-5pm on July 4th,, Mother's Day, a beautiful sunny day in California -pattern is 2-3 times a year for the past 6 years.
Lidman-Sorry- I guess the Police have taken a back seat in Fremont as advertised in the news.
Skye- As it is baseless that describes neighbor's m o & I don't know who else they call the Police for.
Ronvalder on 2007-03-13:
I knew Palo Alto well at one time,Stanford University, etc..
I can't believe the PAPD would piss away their time like that UNLESS there is someone involved with the PD that is out to get you. I think your neighbor might be upset that you built a house where you did, blocking their view. Whatever the reason I don't think it will stop. Why not
do what your neighbor does, start reporting them to the PAPD. Let them see what it feels like.
Emmyjune on 2007-03-13:
Are you freakin' serious? If I read that rambling "review" correctly, you're complaining about the police in your area because your neighbor always calls them...?!?! Um, did it ever occur to you that may be the police don't have the ability to say "oh, well that crazy person is the one calling again. We're not going to go." NO! They can't do that, because of the chance that it would be the one time they would truly be needed! I can't believe you're complaining that the police in your area actually seem to be doing their jobs and SHOWING UP when people call them. Who you should be complaining to is that psycho neighbor of your's. I can't believe this... But maybe I'm misunderstanding the situation.
Justusryan on 2007-03-13:
Who does this person want to contact the PAPD and have the "harassment" end? Is it me? Because I just called them and they said they would stop.
*Brenda* on 2007-03-13:
I agree with Emmyjune.
Ponie on 2007-03-13:
Justusryan, thanks. I knew we could depend on you to handle this situation. :=)
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Refund requested and the send me another product instead
Posted by on
LA VERNE, MARYLAND -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

ORDER 703762
NASSAU White Louvered Spacesaver
SE-BE7181 1 $139.99 $28.00 $111.99
THIS ITEM WAS ORDERED AND SHIPPED FROM A THIRD PARTY, ARRIVING DAMAGED. I PAID FOR THIS ITEM WITH SOME OTHER ITEMS IN THE ORDER THAT ARRIVED UNDAMAGED. THIS ITEM HOWEVER WAS REPORTED DAMAGED TO THE SHIPPING CO. AND THE COMPANY I ORDERED FROM, FURNITURE CENTRAL, AS WERE THE INSTRUCTIONS ON THE WEBSITE. THEY NEVER RESPONDED. I REPEATEDLY EMAIL THE COMPANY AND SAID DON'T SEND ANOTHER PRODUCT, REFUND MY MONEY. THE SHIPPING CO. SAID THEY NEEDED TO PICK UP ITEM FOR DAMAGE INSPECTION. I EMAILED THIS INFORMATION TO FURNITURE CENTRAL. NO RESPONSE. THIS ITEM WAS ORDERED 1/2 AND THIS WENT ON UP TO 1/22 AND I THEN RECEIVED EMAIL THAT REPLACEMENT WAS SHIPPED. I DID NOT WANT REPLACEMENT, ONLY REFUND. I CALLED THE COMPANY AND WAS TOLD I DID NOT DO THE RETURN PROCESS CORRECTLY AND HAD SENT THE ITEM BACK TO THEIR SUPPLIER AND THEY SHIPPED OUT THE REPLACEMENT. I WAS TOLD IT WAS OUT OF FURNTURE CENTRAL'S HANDS. THE REPLACEMENT ARRIVED AND IT WAS IN POOR CONDITION ALSO. AGAIN, I EMAILED THE COMPANY AND RECEIVE NO ANSWERS. I AM VERY TIRED OF THIS RUNAROUND. PLEASE I WANT MY COMPLETE REFUND.111.99 + 10. SHIPPING AND NO EXTRA CHARGES. They don’t answer any of my emails now and I just get an argument over the phone.
Company information:
Furniture Central
furniturecentral.com
1693 Yeager St.
La Verne, Ca 91750
866-483-7467
inquiry@furniturecentral.com

and their third party supplier is:
Southern Enterprises
1970 Crown
Dallas, Texas 75234
972-869-0111



As a resolution, I would like the following:

I want someone to contact me and tell me where to ship this item and get my refund. The last time I repeated made myself clear I was returning the item for a refund and they send me another product. I want a RMA number that guarantees my refund to be received and my refund credited immediately, 111.99 + 10. shipping. Ideally, I would like the company to issue a call tag to pick up item from my resident and pay for the return shipping also. I have been given a runaround for claiming damage and it was documented with UPS as damaged inspected.

Please contact me if you need more details regarding this incident.
     
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DebtorBasher on 2007-01-27:
Anytime a delivery comes to you that you do not want, you can refuse delivery...and don't sign anything the delivery people give you to sign unless you read and agree it is a refusal you're signing. Don't give up, it is NOT out of their hands...good luck to you.
deedeerae on 2007-01-28:
Thank you for the information, I was going to refuse the package, but the company has a policy for refusal of packages to be charged shipping both ways. So if I would have received the refund, the extra shipping would have been deducted. This is a company that supposedly has no negative reviews, but I would never buy from them again. Specially when I found that they buy from Southern Enterprises who charges no shipping and then charge their customers shipping charges.
DebtorBasher on 2007-01-29:
Well...I see they have themself covered coming and going and either way it costs the customer.
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Unable to contact company
Posted by on
WALNUT, CALIFORNIA -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.

I purchased a DEO3300 camera from DEO MEDIA,Inc., through WORLDWIDE SHOPPING SOURCE in Feb.2006. Upon trying to use it on a major vacation in June, it wouldn't take more than 4 pictures. The expensive extra Memory Card I also purchased from them doesn't help. I tried to contact DEO for information under the warranty, and my attempts were returned undeliverable. They did not supply a phone number, and I can't find one. I don't feel comfortable returning this, as the warranty said to ship to their service center at DEO MEDIA Inc.,Attn: Service Center 385 S.Lemon Ave. #E 378 Walnut, CA 91789.
To get warranty service, I am supposed to call DEO MEDIA dealer, which is WSS MEDIA,Lebanon,TN., which is no longer in business as far as I can tell, or call DEO MEDIA Inc., which I can't find a phone number for. And the contact information on the warranty is not a good address. It is Contact: service@deomedia.com of for more information, go to www.deomedia.com.
Both are returned undeliverable.
Any help in locating these people so I can get the camera serviced or retuned under the warrany time limit would be appreciated.

As a resolution, I would like the following:

I would like information on how to locate DEO MEDIA Inc., so I can get a replacement, or have my camera repaired. Have they gone out of business? If so, I would like to know where I stand on getting a refund.

Please contact me if you need more details regarding this incident.
     
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shawnp80 on 2006-09-26:
No offense, but why don't you go to store to purchase a camera instead of these fly by night companies?
suze on 2007-07-23:
Re: Deo 3300 Camera. Has anything been resolved with this company? I have a busted camera and cannot locate the company either!?
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