Canon U.S.A., Inc. - Page 2

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5.0 out of 5, based on 1 ratings and
12 reviews & complaints.
Company Profile
Canon U.S.A., Inc.
1 Canon Plaza
Lake Success, NY 11042-1198
800-652-2666 (ph)
516-328-5069 (fax)
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Canon Elura Digital Camera, or: Do yourself a favor: Avoid all Canon products in any way shape or form.
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Main message: Avoid the Canon Elura Digital Camera. I got one of these for Xmas 1 year ago, but it was so hard to use and the instructions were so hard to figure out that I just wrote it off as just another bad experience. But, today (March 30, 08) I decided to try again. After a few hours of frustration I got some functions going. However, my patience left me again when I tried to use the software they gave with it. The instructions contain such beauties as: "Set camera on Play. Sometimes setting to Camera is required."

Such nonsense, combined with plenty of typos clearly shows that Canon could not care less any more about its consumers. I already quit buying their printers etc due to the same consumer unfriendly attitude of the company. Now, my advice to anyone, including the hundreds of students I teach yearly, is to avoid these guys all together. Do yourself a favor: Avoid all Canon products in any way shape or form.

Over A Year - Zero Issues

VENTURA COUNTY, CALIFORNIA -- This camera was not dropped or abused ever. It was kept in perfect condition. Tonight, I was using it and the lens froze open. I cannot get it to return no matter what I do. I spent almost $450 on this camera so I will now go on a public relations campaign letting EVERYONE know to avoid Canon and its inferior product. I will also let the other consumer advocacy groups who are out to help.

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