Care Credit Consumer Reviews - Page 5

IRVINE, CALIFORNIA -- The no interest is a lie! Hidden fees called adjustment every month, plus they charge the doctor interest..... thieves.....

LAKE CITY, FLORIDA -- I've been paying this company every month for 6 months straight and my bill has dropped $40 out of $200. They said because I did not take the promotion they offered that they are charging additional interest of 67$ on top of my standard interest. I was 3 days late and they charge me 34 late fee. This company is a thief and scam artist. I do not recommend this company to anyone that wants to get their credit help.

FLORIDA -- DONT USE THIS PLACE! IT'S THE BIGGEST RIPOFF EVER! Sure it sounds good but their customer service sucks! They have no reliable website for online payments, you can never get a live person, you go round and round with the stupid automated system & can never get any of your problems solved. Which of course results in excess charges from them. I wish I had never done this.

GREENSBORO, NORTH CAROLINA -- Avoid this company. They have usurious rates coupled with misleading information. They prey on people who have nowhere else to turn.

CONNECTICUT -- I was promised by a customer service provider that they will honor my promotion for longer because I was doing a balance transfer. They received the check from my credit card company, took the money and still charged me almost $2000 in interest fees. I called trying to resolve the issue but they were supper rude and said that there's nothing they can do even though I was clearly told that they will remove the fees manually! I will never use this company again!

WISCONSIN -- Beware of their "Promotions". Read the fine print very carefully. I have an impeccable credit history, and a credit score of over 800. I was charged $336.39 in interest because their "Promotion" expired. No notice or alert from the company. I actually did not become aware of the interest charge until I closed the account. Was what they did legal? Yes. Was it ethical? Not in my opinion. Look into other options before signing up with company.

CALIFORNIA -- I will never deal with Care Credit anymore. The managers are fucking assholes they don't try to help you out.

SEATTLE, WASHINGTON -- Online payment was extremely frustrating. After inputting 4 times, called customer service number to make payment. The same impossible experience. Would not take my input. Would take you to customer service before having enough time to input account number. And if you complete transaction with a live person it costs you $10. So they have no incentive to make payments user friendly and if you are late one day in making a payment, they charge 27+%! Caveat emptor!

DON'T DO BUSINESS WITH CARE CREDIT!!!!!

ORLANDO, FLORIDA -- Care Credit/ G. E. Financial. They are complete crooks. Extremely deceiving. Judging from the cold tone of their customer service reps, I knew they get these calls all the time disputing their unethical and probably illegal way of doing business- which is why I just searched the internet, which just confirmed that.

I send payments well in advance, but they PROCESS my payments the day AFTER the due date, constantly, to charge MASSIVE penalties... Their bills (for dental care done) are so very misleading- I thought I was paying as scheduled to avoid finance charges, long story short, I wanted to review my account - which I thought I was current on. I called and asked for them to go over my payment history and the customer service person tells me he can only look at my payment history for the last 90 days, anything before is "archived" and I have to write a whole letter by snail mail of course, and wait for a letter back.

He added that if I didn't pay the remaining 500 bucks they allege I owe by the next day (when they ALLEGE) it's due, I would be hit with more charges- 39 late fee plus finance charges as well- EVEN though I'm disputing it! He says the dispute doesn't start until they confirm that they receive and process my letter- what a joke.

I already paid them much more than I borrowed and I CAN NEVER GET A Straight answer from them, other than recommending I write letters... Oh, and whenever you call, you'll hear a message something like "that due to high call volume it can take a long time to speak w/ a rep.." Gee, I wonder why they get so many calls... Do not use care credit. It is a scam. They will suck the life out of you and you will somehow owe them a lot more than you think you will have to pay. Even if you read the fine print with a fine toothed comb. **