MODESTO, CALIFORNIA -- The Carl's Jr. at 1600 OAKDALE RD, Modesto has without a doubt the worst record for getting your order right, getting it hot & getting it fresh. I placed my order with ** (the Manager) within two or three minutes after getting in line. (I was the only customer in line.) When she finally got to me, I placed my regular order of one single guacamole burger and medium fry, one double western bacon cheese burger and large fry. I got home to find my double western bacon cheese burger had shrank to a single western bacon cheese burger. Both of the burgers patties were burnt and cold, although the western did have a tiny sliver of bacon on it.
I called ** (the Manager) to complain about my order but was told that it was "I" who was wrong. That I had gotten exactly what I had ordered and that her food was always hot and fresh. Needless to say, I will never go back to that restaurant and maybe any Carl's Jr. restaurant. On top of all of this, I was given a single burger that was on sale at the time and charged the full price for a double. So, not only are they bad cooks... they are also thieves!
BISHOP, CALIFORNIA -- I am an employee of Carl's JR. in Bishop CA when the work is slow all the whites get sent and all the Mexicans get all their hours. That is what is called Racial Prejudice. This has been brought to the General Manager's (**) more than once. All the managers are Mexican. A man cannot support his family or get even close when they only work you 2 or 3 hours a day and only three or four days a week. If a white person clocks in after a Mexican does they are sent home and the Mexican will get their full shift in. This has been e-mailed to Carl's JR. headquarters and nothing has been done to correct the problem.
KING CITY, OREGON -- On Thursday, Sept.18th, I went to the drive-through of the Carl's Jr. in King City, Oregon, and ordered a Super Star combo meal and an additional small order of fries. I got my food and started to pull out of the drive-through when I thought the bag didn't seem quite bulky enough. I checked and, sure enough, they had forgotten the extra fries. I would have reversed to the window right then but another car had pulled up so instead I parked in the lot and went inside.
After waiting a few minutes for the person at the counter to help another customer, I explained that I was missing part of my order. I didn't get an argument, I wasn't asked to show my receipt (which I would have done gladly) and he didn't have to chase down a manager. He simply turned around, filled a fry container with fresh, hot fries, put it in a bag with napkins and handed it to me without question. I thanked him and went happily on my way. Good job, Carl's Jr.!
GEORGIA -- I posted a comment concerning the commercial with Kate Upton today on FB. I am pleased to know that I am not the only one that finds it very offensive. I have an 8 yr old son that is exposed to this "soft porn" while watching TV. Carl's Jr. has lost all of my family's business, along with a lot of our friends. It is ridiculous to have this commercial on prime time television for a fast food hamburger. Speaks volumes about the company!
I have eaten at Carl's Jr. in the past -- but will never give you anymore business. Your ADS have been in very poor taste but the newest one with students and a teacher (???), dancing like a professional hooker is really disgusting. Our children watch your commercials and even at a very young age realize how immoral it is. The people writing your commercials are costing you big time.
So sick of ALL of your commercial trying to sell your food with some females cleavage or whatever sexual content. Sorry but the days of sex sells is gone. Women now speak up. I am not a single male, so your adds are aimed at them. You don't want my business, you NEVER get it, to the pervert at Carl's Jr.
Why does Carl's Jr. have to be so "out there" with their blatantly sex riddled commercials?! Look, I'm not a prude, but why do they have to stoop to showing a sexed up woman eating a hamburger? I guess plain ol' smart advertising isn't their thing. No funny/clever advertising here. Let's put it this way, I do like their product, but because of this stuff being showed to kids, I refuse to go anymore!
STEVENSONS RANCH, CALIFORNIA -- DO NOT EAT AT THE CARL'S JR. in Stevenson's ranch 91381! It is so sick! I ordered a salad and it was so nasty it tasted like dirt like if the lettuce wasn't cleaned! My friend had gotten a burger from there and it had a slug in it! So PLEASE do not go there! When we had called about the situation the manager had nothing to say but "sorry."
WEATHERFORD, OKLAHOMA -- We are so disappointed that the Portobello Mushroom Sandwich is off the menu of our Carl's Jr. in Weatherford, OK. Is this everywhere? You really had a good one there and we bought one just about every Friday night and looked forward to going and getting ithope it gets brought back.
PLACENTIA, CALIFORNIA -- I want to complain about the food, quality, service, and prices at Carl's Jr. in general and make a specific complaint about my local restaurant. First, for the price they charge for their food, it's not worth the value... especially when other fast food restaurants have great 99 cent value menus. Second, the quality of the food is horrible. Almost every time I've been there I get rotten tomatoes on my hamburger. The last time I ordered one, my tomato had a rot spot in the middle, the bread was stale and hard, and it was cold. My hamburger was so awful I threw it away.
Third, the service is SO slow! I went to the local Carl's located off of Yorba Linda Blvd. in Placentia and it took 10 min. to get a hamburger when no one else was there. Every single time I go there it takes 10-20 min. to be served regardless of the crowd.
To help keep me as a potential future customer, I would like the following: I'd like to see some more value priced food. Improve the quality of the produce. Make sure you are not serving customers stale, hard, cold, bread. Visit this location and see if someone can improve the service. My past 3 Carl's experiences have made me swear never to go back. What can your company do to change my mind? At the very least I would like a response from your company regarding this incident. Thank you for your time.