Increased Price From 29.99 to 54.99!
WHITTIER, CALIFORNIA -- Charter Communications should really be re-named because they do NOT know how to communicate. They increased our introductory price of $29.99 to $49.99, after they did a complete switch-over across the ... read full review3 Replies - Latest reply on 02/12/2014
Charter bundle price gouge!
One month ago I received a call on my cell phone stating the she(charter) could save me $40 dollors a month by adding a phone to my internet and cable service, sounded good at the time! not instalation ... read full review9 Replies - Latest reply on 12/25/2013
Billing for "adult" movies
FORT WORTH, TEXAS -- I just noticed that I had received a bill from Charter communications which inlcuded 153.84 for pay per view adult movies. Since there are only my wife, my 12 year old daughter and myslef at home this ... read full review12 Replies - Latest reply on 09/21/2010
Service And Billing
ST. LOUIS, MISSOURI -- A letter sent to Charter Communication
I don't think that this really reaches the CEO of Charter but here goes.
I am totally disgusted with my cable service and especially how I ... read full review3 Replies - Latest reply on 11/30/2008
Charter Sucks Major
I live in West Covina and I don't know why Charter is the only company providing high speed internet service in the area. Charter has the worst customer service, worst provider I have ever had. I switched ... read full review7 Replies - Latest reply on 08/25/2010
Wireless Internet Installation
BOONE, NORTH CAROLINA -- I had wanted wireless internet for quite some time, when my husband decided to surprise me by having it installed one morning about a month ago. I was excited because, I have some back and knee problems, ... read full review6 Replies - Latest reply on 10/29/2013
SILVER SPRINGS, NEVADA -- On 9/26/12, I ordered Charter's Triple Play to be installed in a house I was renting. I was given an installation date of 11/6/12 and was not a happy camper. Called to complain and get an earlier installation ... read full review1 Replies - Latest reply on 10/22/2012
Slow internet speeds
FORT WORTH, TEXAS -- I have had charter for many years for my TV and Internet service. Until recently I would have the occasional problem but it was normally remedied in a few hours or at most a day. Overall, I was happy ... read full review1 Replies - Latest reply on 03/29/2010
Worst Internet Service Ever
For the last 6 months, I have called the customer service line 57 times. Seriously, 57 times. They keep telling me they will credit my bill - nope, never happens, and I'm seriously going to change internet ... read full review1 Replies - Latest reply on 01/05/2012
Charter Very Poor Customer Service
SAINT LOUIS, MISSOURI -- In my entire life Charter has been the worst company I have ever delt with. Their cable TV service is terrible. I have had techs to my house at least 20 times because I have been complaining about the ... read full review
Charter Cable: Deceiving Practices
There is always a problems with Charter internet services. Very often the service does not work properly and we loose our connection. A full revision of the installation doesn't show anything wrong. I ... read full review