Terrible Company/Even worse Resort
My husband and I decided to try out the all inclusive resort stays and found a site online called Cheapcaribbean.com. We have five children and were excited to getaway with the money we had saved for an entire year. We found a resort that looked like paradise and booked it. Before we left for our trip, we got notification that our trip had been changed and we would have a Four Hour later departure arriving home close to midnight instead of our anticipated early evening arrival. This was more than annoying since they wanted to Charge Us for any change to Their plans. Needless to say, we left and arrived to the resort we thought were based on the pictures and description on the website. The information on the site described the resort as featuring 384 rooms exquisitely decorated in modern, chic style. Let me paint a more realistic picture for you because when we got to our room, there was a damp, wet musty smell and paint was flaking from the walls. We wondered where the closest convince store that sold air fresheners would be. The beds had a thin sheet and were hard as rocks. The red light that switched on and off though masked the stains and illuminated the most potent glare from std room that was staring us in the face. It gets better. The "exquisite detail" they were talking about must have been the dust and dirt lurking from the air vents and corners of the room. The table holding the "flatscreen TV" was suppose to be white, but from the looks of it, was more beige in color. Perhaps, this is modern and chic. The resort itself was run down and old. If you think you'll be relaxing, imagine a group of 40 and 50 year olds with their saggy boobs and hairy bodies soaking in the nearest swimming pool. That makes you want to get in doesn't it? And, if you think you're going on a getaway from kids, think again. Because you've just bought a golden ticket to the loud and obnoxious older crowd who are even more annoying than my 2 year old nephew! The resorts rooms and view are even more comical. The beach is surrounded by dock on both sides, so if you're looking to swim in the fuel endured waves, you've booked the right place. Make sure to bring your camera and capture the boats that surround this resort because you've got a front row photo! The "restaurants" are probably the funniest thing about this resort. They are top notch buffets and if you've been to the local "Chuck's Wagon" or "upchucks" as we affectionately refer to it, you have hit the jackpot! The tables are an arm length from your neighbor and the environment is seductive if you like under dressed 60 year old porn stars. They call this "sensory overload". Yes, they are correct...Take cover!!! Dress code must be optional. The food, is the main reason you book an all inclusive, but don't look for variety or have a sensitive stomach and I Don't recommend the item labeled "exploding orgasm". If you're looking for babysitters, you've also come to the right place. When we tried to leave the resort, we were harassed and questioned for 5 minutes before they would allow the resorts cab to come help us. I didn't take a vacation to be surrounded by Cancun's greatest FBI agents and staff when I want to check out the city. Let's talk about the bar scene. This is crafted from the local homeless shelter's throwaways. The chairs literally have holes in them and if you think the plethora of nightlife they describe is available, make sure to do your research. It's one bar and plenty of desperate folk come to devour from the lack luster dinner meal. I am almost certain any review that was written with more than 2 stars is from employees or tactics used to take your money and call it a vacation you've just booked. Save yourself the time and money and go somewhere that is really adult and not a page ripped our of the naughty 99 cent store section. Long story short, we left the resort after 16 hours and stayed somewhere else. With No Help or Contact from CheapCaribbean.com or Temptation Resort and Spa, Do Your Research!!! If you're going to go on vacation, book it from a company that sells it honestly and from a resort that isn't second hand nasty.