KERNERSVILLE, NORTH CAROLINA -- My husband and I bought a Chevrolet, Malibu one year ago. No it was not new, however we were told that it was in great shape. Yes it is in great shape. Well, all of the sudden my husband tells me that my paint is peeling off my car. I called car max first because we did buy an extended warranty on the car, only to find out that it does not cover exterior parts of the vehicle. I went to Chevrolet here in town and found out that the paint is peeling. The man explained to me that he can tell that it has not been replaced or repainted. He also told me that it is the manufacturers fault. There is nothing that they can do.
Oh yeah he also showed me four other spots that were getting ready to bubble and pop out then peel. No one will help me and I don't think that it is right for them to create the problem and stick is with hard working people. I WILL NEVER BUY ANOTHER CHEVROLET AGAIN.
DETROIT, MICHIGAN -- Over the past few months, my 2002 Chevy Malibu has stopped running about 6 times, stranding me so that I can't get home from where it decided to die or to work. The last time, my mechanic had my car for 12 days. Time before, he had my car for 7 days. Meanwhile, he replaced sensors, synched the computer w/the sensors and this has cost me nearly $2,000 since February. I researched these problems online and was SHOCKED to find hundreds of complaints on the government's www.nhtsa.gov by people having the EXACT same problem... since 2001!!
I filed a formal complaint with General Motors and they were calling me daily. Now I can't get "Guillermo" to return my calls. I was told by a local Chevrolet service manager that "ignition modules wear out and have to be replaced." Really!!! I guess that's what they've been coached to tell consumers. Further, I was told if the car won't start, turn the key forward and wait several seconds for the key chip to be read by the new module and the car should start. The car should START after spending $608. On an ignition module!
This is my first and LAST GM product because I feel they are trash. Oh, did I mention my Malibu fills with water when it rains?? No apparent reason for it but the carpet and headliner are rotting and moldy thanks to the rain that blows in through my side A/C vents, dashboard, and leaks on my legs from under the steering column when I am driving! Real American know-how?? After a taxpayer bailout, one would think that GM would turn itself inside out to make customers happy with their cars! Next car is foreign...
ARIZONA -- So I'm make it short and simple. My warranty just ran up and my car electronic power steering pump goes out every 2 to 3 months. Since I had it, they fix it and I pay deductible every time. I have contacted GM for help that got me nowhere. They said it's my problem and they even said that when it was under warranty. I have almost ran into people plus freeway walls cause of this damn car shutting down. If there is any other malibu owners who wish to join and file a class action lawsuit against GM since this makes it dangerous to drive plus I have young kids in car, get in touch with me.
MADISON, TENNESSEE -- This 2000 Malibu LS has 74K miles and has been well maintained. My complaint with the AC is 2 fold.
The dash board controller for AC allows corrosion to build up on the switch contacts and must be replaced every 2 years or cleaned. This is a manufacturer built in defect and should have been re-engineered and recalled.
The low pressure valve used to refill refrigerant is in the worst place possible to access. Because it is so low on the firewall a regular commercial refrigerant hose will not reach. Also the fitting is substandard and not only difficult to get on but the hose fitting breaks when removing. This lets all of the refrigerant to leak out resulting in taking to a dealer to remove the fitting and refilling the unit and $$$ to repair.
Just a little forethought in engineering would have solved this issue by making the fill tube longer and placing it at the top of the fire wall for easy access. This is the first Chevy car I have had that has the poor engineering. It is not wonder that GM has lost millions by making a piece of junk and fostering it on the American public using their long time good reputation. This is just another example of the poor automotive design and engineering and the poor quality put into the manufacturing.
If GM does not reconsider and issue recalls for fixes to these items - then I like others will never buy another GM product. How many people like myself not purchasing their products will it take to get the message across to them? I consider this design to be built-in obsolescence and protection of jobs for their service tech. The American way is to allow the customer to do self-repair if we chose and not have to buy special tools. One more upset consumer and going to do something about it - get it fixed and sell. Good bye GM.