I have a 2004 trailblazer that we drive not to often and baby it and keep all records up to date including changing the oil and all fluids breaks bulbs ...i mean everything and keep a detailed list of ... read full review1 Replies - Latest reply on 01/08/2011
DETRIOT, MICHIGAN -- We bought our Chevy Uplander in June of 2006, we've had problems with the power doors from the start. The sensors, or so they said. They didn't always work, so we'd have to us the manual, but then there would be a constant "dinging" because the door was not actually closed. The doors will mysterioiusly open on their own, some times they will NOT open at all. They've even opened on their own while we are driving. The company will do NOTHING! I sent letters but to no avail. The van was in the shop constantly. The past year we've had nothing but constant problems and all we get is, "well try it now". now the warranty is over and we have to pay.. for what? I'm not sure, two weeks ago I spent $600 and that same night the doors both had problems. We can't even use the one side. No big deal I guess...well at least tell my five kids! I guess that when one of the kids falls out due to the door opening and they are injured, the law suit against General Motors might get them to take notice!3 Replies - Latest reply on 08/08/2010Add reply
HELENA MT, MONTANTA -- I purchased my 2008 Chevrolet with 24,000 miles on it which meant there was still some warranty.
3 Replies - Latest reply on 12/01/2009Add reply
To make a long story short, when the car was dead one morning (it was the battery gone wrong) - I called the Chevy dealership in Helena, Montana. They kindly reminded me that I could call the Chevolet Roadside Assistance 800 number, which I did. They sent a truck within 20 minutes to jumpstart the battery. Roadside assistance monitored the process with electronic messaging.
I was then able to take the car to the dealer where the service department looked at the car, discovered a loose battery cable, and sent me on my way, amazed and impressed.
Chevy Trucks break down
MIDDLETOWN,, CONNECTICUT -- I'm writing in complaint regarding Chevy trucks. During the same year, '02, two Chevy trucks were purchased in my family. A 2500 HD Silverado and an S-10 ZR2. I have found that on both trucks at about ... read full review2 Replies - Latest reply on 09/17/2009
Be sure that you LOVE the CD that you are about to put into your 2004 TrailBlazer CD Player, because you will be DOOMED to listen to that ONE CD for the rest of your Chevy owning life.
1 Replies - Latest reply on 06/18/2009Add reply
At 20k miles, my CD player took a major crap. It's out of warranty, so GM tells me that the CD player isn't important enough for them to FIX, and they want ME to pay them to yank it, and for them to send it OUT to have it fixed on MY DIME.
I have a service record the size of Cleveland on this pile. GM should be ASHAMED, period.
ATLANTA, GEORGIA -- Have called Chevy roadside assistance twice first for dead battery in a medical facility parking lot -2007 Chevy HHR at lunchtime in Atlanta and told me truck would be there in an hour and they were there in 40 min and had me up and going in 5 - second time at 2:20AM my daughter had both tires on the passenger side blow simultaneously and the again told me an hour and were there in 20 min loaded my car on a flat bed and asked if I needed a ride.
1 Replies - Latest reply on 02/11/2009Add reply
They could not have been nicer or more prompt - both times the called me back with expected time within 4 minutes and the tow truck driver actually contacted me 10 min before they showed up to clarify my location - pleasantly surprised.
Poor customer loyalty
MIDLOTHIAN, VIRGINIA -- Two weeks ago I received a recall notice in the mail regarding a malfunctioning speedometers on many General Motors products. In the notice GM claims that if you have had this problem fixed previously ... read full review4 Replies - Latest reply on 10/26/2007
My husband and I purchase a new Chevrolet Avalanche in 2003. In 2006 the air conditioner stop working. We took it back to the dealer to have it fix and the dealer told us it was going to cost over $1,200. We purchase a new truck and in three years the air compressor is gone out in our new truck.
4 Replies - Latest reply on 08/29/2007Add reply
DAMARISCOTTA, MAINE -- My 2005 colorado was a piece of junk !!! It had major problems with the brakes, and gm refused to fix them. They told me that because of my "driving habits", they would not be responsible for any failures ... read full review2 Replies - Latest reply on 04/25/2007
Transmission Is Crap
TISHOMINGO, OKLAHOMA -- I took my 2005 Chevy Silverado reg cab v6 in to get a transmission service just drop the pan change filter, gasket and new fluids at 100,000 miles. I do not haul or tow anything in my truck, I drive it ... read full review2 Replies - Latest reply on 09/09/2013
LEESBURG, GEORGIA -- The sensor quit working after 70000 miles. The company should replace it a NO COST to the customer. They know it was a faulty part. I just don't understand why they don't pay the full amount. The offer to pay 50% just don't get it. I feel this will be our last GM auto. Sub-standard parts just don't get it. I hope they don't supply parts for our aircraft above us. If the parts are defective just make it right and don't do a half ass job of making it right.
1 Replies - Latest reply on 07/21/2012Add reply
If I did my job and installed something defective I would have to make it 100% right. General Motors you are not the company that I thought you were.
Your letter signed by Jim [snip] is just bologna. Customer service has fallen short of what I expected.
Availability of non-warranty work 1 Replies - Latest reply on 07/09/2012Add reply
CARLSBAD, NEW MEXICO -- I told the mechanic, it was losing antifreeze since it was new. I was 100 miles away in a strange city and it lost all the antifreeze, it was pouring out, 2 blocks from a garage. I put water in and got there.
I had them fix it and went home. The next day I went to the Chevy garage to see about the warranty and they said NO I didn't have it fixed at a Chevy garage so no warranty. Trying to find a Chevy garage in a strange town with a motor out of coolant. I love the Colorado, but I'll never buy another Chevy product.
5 Replies - Latest reply on 04/03/2012Add reply
Friday, February 11, my oil gauge showed no oil pressure. I had a friend look at my vehicle and decided the gauge was bad. I took my Avalanche in to be serviced by an independent shop who told me all vehicles with the same chassis and year had the same problem and GM issued a Special Coverage Adjustment to cover the defective part. Problem is my vehicle has over 70,000 miles, under 70,000 and everything is covered, between 70,000 and 80,000 just the part is covered. Now the amusing part, to get the free part you have to pay the dealer $60 dollars to get the numbers off your gauges! So much for free part. The real kicker is that GM has known about this problem since 11/8/2007 (date of the Special Coverage) but thought best to keep this knowledge to themselves. I'm sure hoping all the vehicle would rack up more than 80,000 miles!
MORGANTON, NORTH CAROLINA -- I ordered a 2011 Chevrolet Equinox from Rooster Bush Chevrolet on June 30 2010 and paid a down payment on the car at that time. I was told it would probably take six weeks to deliver. I have now waited 11 weeks with no communication from GM about the delay or the expected delivery date. When the local dealer has called he has been assured my order is in line and waiting assembly- why is it taking so long to get a new car when I chose American at a time that I am trying to do my part for the economy.
In hind site I would have done things very differently had I known it would take three months or longer . . .