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Bad Water Pump
Posted by Sshirley on 02/27/2012
CARLSBAD, NEW MEXICO -- I told the mechanic, it was losing antifreeze since it was new. I was 100 miles away in a strange city and it lost all the antifreeze, it was pouring out, 2 blocks from a garage. I put water in and got there.
I had them fix it and went home. The next day I went to the Chevy garage to see about the warranty and they said NO I didn't have it fixed at a Chevy garage so no warranty. Trying to find a Chevy garage in a strange town with a motor out of coolant. I love the Colorado, but I'll never buy another Chevy product.

     
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Bad advertising practices
Posted by Uabguy on 09/02/2011
Hello,

To all the people who feel that in their opinion GM or Chevy has treated you unfairly, I understand your grief. I am a recent college graduate who had the opportunity to buy a Chevy through the GM College you
program. After going through the process of becoming a member of that program, it did not lower the cost of the vehicle I wanted to purchase. This is because they assume that you are dumb and are paying MSRP for the vehicle. I was offered straight out from my dealer an invoice price. So Chevy marketing told me that I must be a good negotiator and that the college student program assumes you to be the type of person who does not negotiate.
I find this practice of saying you will give students a discount and then saying it does not apply to a person who negotiates unfair.
So if you negotiate for any Chevy on the lot and get your best deal offered to you then tell them you are eligible for the student discount it may not save you money.
A promotional offer/ incentive in my opinion is one that you can use regardless of what a person agrees to pay for a product.

This was a major let down to me and resulted in a no sale because Chevy would not resolve this issue.

Secondly I am a GM card holder with a lot of GM card money earned. I thought it was unfair to give someone with 600 dollars in earnings an extra 600 or even 1400 in cash towards a new truck but to tell someone who earned 2000 in points that they would give you nothing and not let you spend more than 2000 points.
If you think these types of things are fair, then you are the ideal GM customer.

Written by a guy who owned Four GM cars in 2011.
     
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Posted by Skye on 2011-09-02:
Why did you own four GM vehicles this year? Did you have to keep replacing them?

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2000 impala
Posted by Darinmatherly on 08/30/2011
I just bought a 2000 Impala on 8/5/2011 the check engine light came on code said cam sencer had that replaced at 155$. Then next day raido locked next day car won't start. Paid for tow to shop $215.00 to find that bcm is bad $735.00 to fix. I looked on net many other people have had this same problem and it keeps happing over and over again. This needs to be a recall GM needs to man up and find a perment fix this car is as bad if not worst then a lemon.
     
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Posted by Slimjim on 2011-08-30:
They are not going to recall a 12 year old car. I think I'd be suspicious moreover of whoever sold you this car. That's a lot to go wrong within days and I'm guessing that check engine light and sensor was a pre-existing condition that was disguised by constantly resetting the warning light.
Posted by At Your Service on 2011-08-31:
I agree with Slimjim. Did you have the car inspected before you purchased it?
Posted by redmx3racer on 2011-08-31:
If a problem is serious enough and warrants attention they certainly will recall a vehicle 12 years old, or more. Not too long ago Ford recalled some F-150's made from as far back as 1997.
http://blogs.wsj.com/drivers-seat/2011/08/01/ford-to-recall-1-1-million-trucks-whose-gas-tanks-could-fall-off/

In this case will they issue a recall? Probably not.

It's easy to find people with similar problems on the net on pretty much any make or model. Roughly 200,000 Impalas were sold in 2000. So finding even 200-300 complaints online is really a small %, although it seems like a lot.
Posted by Starlord on 2011-08-31:
Posted by Starlord on 2011-08-31:
The OP should watch People's Court or Judge Judy more often. Used car sales are usually AS IS, and the judges always tell a person who sues over a used car sale that they should have had a mechanic check the vehicle over before buying it. Spending a hundred bucks or so is really pretty cheap insurance. If the car lot doesn't want to allow you to have the car examined by an outside mechanic, take yourself off their lot and look for a car elsewhere. I was idiot enough to fall in love with a car once, and the salesman's claim that I couldn't drive the car due to insurance rules I swallowed hook, line and sinker. Within three weeks, my dream car self-destructed, and the dealer was a prize horse's patoot. Expensive lesson learned the hard way.
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2011 Chevy Impala
Posted by Jtownsley19 on 07/01/2011
I purchased a 2011 Chevy Impala 28 days ago. I am very upset because it is very difficult to see out the back window. Very hard to see what is behind you. I went to the dealer and they told me there is nothing they will do. To me this set up is a hazard and if nothing is done I will have to go to higher ups. Please help me solve this problem.

Jack Townsley

     
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Posted by MRM on 2011-07-01:
You'll need to make some adjustments so that you'll get used to the new car.
Posted by saj80 on 2011-07-01:
Two words of advice: test drive.
Posted by Whiteduck on 2011-07-01:
Saj is right. Test drive anyone?
Posted by MRM on 2011-07-01:
On my first comment, I was going to suggest test drive but you cant notice everything in one day.
Posted by fast327 on 2011-07-01:
All new cars, if you look around, are that way. That is probably why more and more are providing back up cameras.
Posted by Anonymous on 2011-07-01:
I don't know that one would necessarily notice something like this on a test drive. If I'm looking in my rear view mirror and I can't see out my back window due to the headrests in the rear seat blocking my view, that's a problem. I wonder what other 2011 Impala owners are saying about this?
Posted by azRider on 2011-07-01:
did you drive it before you bought it? seems to me the issue is not looking over your major purchase very well. before I hand over 25K in money for something that is going to lose 20% value the moment I drive it off the lot, I drive it, I look under the hood, I check the body out, I inspect it! sounds like you walked in, said 'give me that one!' and drove off. so you get what you asked for. if your not happy, sell it. recoup as much as you can and go buy something else. you don't have to keep it. that is your choice.
Posted by saj80 on 2011-07-01:
It may have been a little premature for my first comment, but I have not purchased vehicles in the past, after test driving them, due to blind spots, uncomfortable seats, etc. I just assumed that most people would notice blind spots during a test drive, and it is not mentioned whether this person test drove the vehicle, or not. My comment wasn't meant to be disparaging, but only to remind people of the importance of checking out issues such as this when test driving a vehicle. Unfortunately, this person is now stuck with a vehicle they are uncomfortable in.
Posted by trmn8r on 2011-07-01:
What would you suggest to GM that would be an appropriate solution? I can think of only a few remedies:

- Take the car back and give you a refund
- Modify the car
- Provide a car and driver to be behind you 24/7, watching your back for you.

What remedies could you, the person who test drove the car and decided to buy it, take?

- Live with it
- Modify the car
- Provide a car and driver to be behind you 24/7, watching your back for you.
- Sell the car

Since you decided to buy the car after shopping around and test driving it, I can't see GM compensating you and then having a used car to dispose of. I would not advise modifying the car. Therefore, I think you are left with a few of the options of what you, but not GM, could do.
Posted by redmx3racer on 2011-07-01:
I've driven these cars and had no problem. I am 5'10". The dealer can't change the design of the car.
Posted by saj80 on 2011-07-01:
Very good followup, trmn8r; I agree 100% also with redmx3racer.
Posted by Anonymous on 2011-07-01:
Great review! very helpful. I'd be upset so if they couldn't adjust something that's a safety hazzard.
Posted by redmx3racer on 2011-07-01:
AshleyFR-it would be different if it was an issue with, say, the rear window glass being defective causing concern. But just because someone feels they can't see well does not mean GM, let alone a dealer who has no input on designing or building the cars, has to or can fix it. I will point out many cars have blind spots, and not everyone can see perfectly out of every car. When I test drive a car, I pay attention to these things, since I will be driving it for a few years.
Posted by Kurizumaru on 2011-07-01:
This is why when I test drive a car, I make sure I take it to a parking lot and a not very busy place and back into a space. It lets me get a feel for how it handles in reverse and whether I like what I can see out of the rearview.

I hope you can figure something out with this. Good luck!
Posted by unhappy999 on 2011-07-03:
I have the same problem with my Ford Fusion, its the way some of the new cars are designed. You have to use the mirrors more than with an older car. I have gotten used to it now. I don't think they can do anything. I did at least 3 test drives on my car and didn't buy it until 3 weeks after the first test drive but I am glad I bought it now.
Posted by trmn8r on 2011-07-03:
Yes, it is inherent in design parameters unhappy999.

Safety dictates good head support. Where do heads find themselves? Right in the line of sight between the rear view and the back window. The better the headrest, the poorer the view.

The only solution is to lower the people in the back relative to the front.
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If they want to save our energy, and keep gas from going to $5, they should quit making SUV's
Posted by Jdwheeler51 on 05/26/2011
If the auto manufacturers had any sense, and wanted to keep our energy supplies, as well as keeping the price of gasoline from going to $5.00 a gallon, they would and SHOULD quit making those damn SUV's!!

Those things are nothing but oversized gasoline hogs!!

James "Jim" Wheeler
     
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Posted by MDSasquatch on 2011-05-26:
I drive one of those SUVs; I do so BY CHOICE and I pay the same per gallon of gas as everyone else. It cost me about $75 every time I fill up, but I do it BY CHOICE. I can afford it and it gives me a certain peace of mind to have my family inside A LOT of good ole' American Steel.

I take it you walk everywhere you travel?
Posted by MedOncRN on 2011-05-26:
Sometimes the vehicles do serve a useful purpose. We have a full ton truck that we use to haul our race car trailer and our travel trailer. My husbands toyota and my hyundai would never do the trick.
Posted by Anonymous on 2011-05-26:
You infer fuel prices are somehow driven by domestic gasoline consumption.... part marks for that. Oil, is a commodity driven but demand and speculation. While conservation is noble, higher prices are inevitable, SUV's notwithstanding. With 5% of the population having enjoyed 25% of the world's oil - finite supply and competition from rising economic wealth of larger (pop) nations will lead to higher prices going forward. Nice if the hybrid was the answer but its not.
Posted by MDSasquatch on 2011-05-26:
Energy is a constant; Hybrids use different sources, but the net gain is the same. The only savings is the consumer's cost to get from point A to point B; the so-called environmental impact is basically the same.

If it cost me $4 in gas to go 20 miles and it cost you $3 in electricity to go the same distance, you might save a buck, but that electricity had to be generated somewhere and it is more than likely a byproduct of nuclear or coal.
Posted by Ytropious on 2011-05-26:
They make SUVs because there is a market need for them. People BUY SUVs! Blame the folks with 1-2 kids who think they NEED an SUV with 8 seats "just because". I drive a 2 seater so no one can blame me for anything.
Posted by Slimjim on 2011-05-26:
From one Jim to another, please don't tell me what I can buy and drive with my money. The market will dictate what they build, thank you.
You would make more of a ripple spitting in the ocean than what discontinuing the few SUV's still selling, would make.
Posted by trmn8r on 2011-05-26:
I'd agree that for the common good, it would be better if trucks like these were used to their full potential as often as possible.

In my area, there are a lot of "good old boys" and girls that roar around in gas hogs, with nobody else in the car and no cargo. But it's America, and every person for his or himself seems to be the rule.
Posted by Nohandle on 2011-05-26:
I don't care what anyone drives but for those SUV drivers would you kindly park at the rear of the lot? I'll walk back to my parked car and can't see far enough to backup. That also goes for those extended cab pickups that were not there when I pulled in. Thank you and have a great day.
Posted by hi on 2011-05-26:
I have a Mountaineer. I (on a regular basis) drive my 2 children and my 3 nieces around town. We also have Mr. Hi's band equipment, 3 dogs, 2 cats and lots and lots of home/yard projects that we transport the materials our-self. I enjoy my right to choice. If I choice to drive a vehicle that takes more gas it is my choice and I pay for it ( in higher gas cost). Some families just need bigger vehicles. Also using electricity (HYBRID)is not all it’s cracked up to be. MDS is correct…..electricity is made with coal or nuclear energy. It is very rarely wind generated. Which is just ( if not more) bad as oil.
Posted by ChuhBaca on 2011-05-26:
They're not going to stop making them as long as people continue to buy them. Supply and demand.
Also, there are other ways to drive the price of gas down by using the same concept.
First, only buy gas where it is cheapest. If a station can't sell gas because the place across the street is a penny cheaper, he will lower his price. That will help stop gouging every time the word "oil" appears in the news.
2nd, don't drive when your destination is only a 5 minute walk away.
3rd, keep your tires inflated to the proper pressure, air filter clean, etc...
Finally, and probably most important, stop driving like jerks! You don't have to drag race from light to light, text on your cell phone and when you realize the light is green, punch it because you didn't realize everyone had left you. I saw an episode of top gear where they put a performance BMW sedan (I don't know BMW designations) against a Prius. They ran the Prius around their test course as fast as they could and all the BMW had to do was keep up with the Prius. The Prius got 17 mpg and the BMW got 20. Changing driving habits can help tremendously, and I shall keep my F150. When I really want to save gas, I scoot around on my Triumph.
Posted by Fufu487 on 2011-05-26:
2 points.
1) as mentioned, supply and demand. Also, there are much more vicious gas guzzling vehicles than your SUV. You may be surprised.
2) cars CAN run off of renewable resources. they've been made and it's been proven effective. This is a battle with the oil industry. THIS is the problem IMO.
Posted by Apple Mac on 2011-05-26:
This is a political comment and should be deleted.

Anybody who can afford to drive one of these vehicles, should be able to do so without government intervention.

By the way, I love my 2011 Lincoln Navigator!
Posted by MRM on 2011-05-26:
Wow, Apple Mac, you have a nice whip!
Posted by Critical_level2 on 2011-05-27:
I agree with everyone. I got a big SUV and can afford the gas for it. I have 2 little ones, but when we go to the shore, it is easier to fit all the baby crap, 2 large dogs and our luggage than it would be to try and squeeze all that into a regular sedan or wagon. Plus it also allows me to tow my boat. =)
Posted by Whiteduck on 2011-05-27:
Everyone misses the real point of this argument. There's only a finite amount of oil left in the world. Who says Joe Sixpack deserves to use it up @ 10 mpg just because he can afford it? I think gas should cost more for every mile less your vehicle gets per gallon. Why should a guy that gets 10 mpg pay the same as the guy that gets 30?

I know it's typical American behavior to say that if you can afford it, it's ok, but that's an attitude we can ill afford anymore.

And using less gas nationally would lower the prices.

Posted by Slimjim on 2011-05-27:
I remember being in grade school and the teacher saying the world reports it has enough oil to last 10 more years and natural gas had around 30 years left.
That was 1974.
Posted by ondubuque2 on 2014-01-06:
Hi there- Hey there's nobody speaking up for the farmers who need bigger vehicles to haul feed and critters. Why do folks need to be so judgmental? No suv's, no egg deliveries, etc. to your local farmers market. And for "Nohandle" it's just as simple for your car to be parked at the back of the lot so you can see. Try backing into the stall or better yet, pull thru if there are no parking blocks in the lot preventing driving thru the spaces. An open mind is all we need.
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Lsx 454 crate motor blows up--- and has thin cylinder walls
Posted by Prostreetbuyer on 03/08/2011
Lsx 454, lsx454 crate motor- THIN CYLINDER WALLS

An important component of the engine block’s strength comes from having enough metal thickness to support a load. The industry standard and Chevrolet’s standard for cylinder wall thickness is a minimum of. 200 thousands of an inch. Chevrolet’s own advertising for the lsx block states “maximum 4.250 bore at. 200 minimum wall thickness”. My defective block had a smaller 4.185 bore, hence the remaining cylinder wall thickness should have been. 2325. However the sonic testing that was performed post-mortem discovered a bore thickness as little as. 177 which effectively cheated me of. 0555 thickness of metal or using a simple analogy in dollars, I was entitled to $232.50 but only received $177.00 dollars. A shortage of $55.50 or 24 percent!
Clearly this engine block was defective even by Chevrolets own standards. Below is the page directly from Chevrolet. As Proof, I circled in red where Chevrolet states cylinder wall thickness.
     
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Posted by Whiteduck on 2011-03-09:
I'm sure I'll never be mechanic enough to worry about buying a crate motor, but do you think this is a one time deal or are all their motors this way? Would seem to indicate that the ones they put in from the factory would be this way as well.
Posted by breat12 on 2012-03-13:
Who bored it? Anybody other than chevy your out the loop[
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Abs and traction lights come on
Posted by Loftus on 02/17/2011
I have a 2002 chevrolet corvette with 41545 miles. The abs and traction lights come on. My GM dealer states that he did a diag and found DTC C1214 electronic brake control module ckt. needs to start with replacement of brake module and valve $ 3729.25 plus tax or module only $ 1635.37 plus tax. My complaint is that my service advisor admitted that this is a rare problem for 41545 miles and is a most probably a defective module. In any case my car is over nine years old and not covered by the warranty
     
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Posted by Anonymous on 2011-02-17:
Your car is almost 10 years old. All parts can break down. The number of miles doesn't matter. You got stuck with the rare part breaking down. Tough luck, suck it up, fix it or sell the car.
Posted by Anonymous on 2011-02-17:
We're also talking about a corvette here. Not exactly a practical vehicle I would expect to last forever with little problems.
Posted by Anonymous on 2011-02-17:
I figure if I get 10 years out of any car and then have to fix something electronic, then so be it. I had to replace an electronic switch in my vehicle when it was only 5 years old. Anything can happen at any time. Once there out of warranty, it all falls in your lap--unless there is a nationwide recall.
Posted by old fart on 2011-02-17:
Cheap cars usually have cheap repairs,,, there's almost nothing on my 2001 KIA that costs more than a couple hundred bucks... My wife wants a new one and the car has only 50,000 miles on it and I believe in driving a car until the wheels fall off. we are bound to have a conflict this summer!
Posted by Anonymous on 2011-02-17:
Posted by Anonymous on 2011-02-17:
of, that's exactly right! My dad used to say that the more buttons (before electronics), the more things can go wrong. I guess this could also apply to applicances!

My husband and I were discussing cars recently. We agreed that if you can't afford the repairs, a luxury car may not be the right choice--especially a used one with a seemingly good price. (We know someone in that situation right now.)
Posted by old fart on 2011-02-17:
My Kia has been in the shop twice for covered repairs...cost me nada! sister-in-law has a fancy shmancy Buick which is ALWAYS in the shop! Costs them arms and legs for repairs!!
Posted by danny54 on 2011-02-18:
We had a Plymouth van awhile back and the motor for the driver's side window needed replaced to the tune of about $600. That van knew we'd had the window fixed, because a couple of weeks later, the same thing happened to the passengers' side window!
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2003-2004 Chevy, GM, Cadillac full size trucks and SUV's
Posted by Cdiver on 02/16/2011
2/16/11

Friday, February 11, my oil gauge showed no oil pressure. I had a friend look at my vehicle and decided the gauge was bad. I took my Avalanche in to be serviced by an independent shop who told me all vehicles with the same chassis and year had the same problem and GM issued a Special Coverage Adjustment to cover the defective part. Problem is my vehicle has over 70,000 miles, under 70,000 and everything is covered, between 70,000 and 80,000 just the part is covered. Now the amusing part, to get the free part you have to pay the dealer $60 dollars to get the numbers off your gauges! So much for free part. The real kicker is that GM has known about this problem since 11/8/2007 (date of the Special Coverage) but thought best to keep this knowledge to themselves. I'm sure hoping all the vehicle would rack up more than 80,000 miles!

     
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Posted by Anonymous on 2011-02-16:
Fix it, and sell it. get it off your hands before it sucks you for more money.
Posted by trmn8r on 2011-02-16:
By all means, if something major like the oil pressure gauge goes bad, I'd just sell it - sounds like a total lemon.

First the gauge, next a light bulb. It's a slippery slope.
Posted by dan gordon on 2011-02-16:
wait a second. A gauge goes out and its a 'major' defect and he should immediately sell the truck?? Its not a transmission or major engine componenet. I think your expectations are just a tad too high.
Posted by usnfsu1212 on 2012-04-03:
Defective parts should be covered. Oh no we bailed them out and now THEY are going to stick it to us. I guess that is the best way to say THANK YOU for the LOAN. Chevy is a real ROCK (STONE COLD).
Posted by madconsumer on 2012-04-03:
very helpful comment usnfsu1212!!
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Bad wheel bearings
Posted by Mrkep on 01/17/2011
I bought this Chevy truck new after driving chevys for 45 years. At 52K miles, the left front wheel bearing was loose enough to cause a vibration. I was amazed to find that the bearings are not servicable but have to be replaced as a unit at at the cost of $550. The dealer covered this repair under extended warranty. Now at 94K miles, the right front bearing failed. The cost at this time is $757, not covered by warranty. For the first 100 years of automobile manufacturing, wheel bearings could be serviced and adjusted for a nominal fee. To change this assembly to something that can only be replaced for an exorbitant price is outrageous. The next vehicle I purchase wiil be a Honda.
     
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Posted by dan gordon on 2011-01-17:
is nothing supposed to wear out on a car? For gods sake what do you think Honda parts cost compared to a Chevy?
Posted by fast327 on 2011-01-17:
The sad fact is that wheel bearings on almost every make of car or truck manufactured today, are pressed into a unit and are not servicable individually. What used to be an easy fix that most every owner could do, is now impossible under a shade tree. A fact of "progress". As Dan said, Hondas are no different.
Posted by Whiteduck on 2011-01-18:
You could probably get an independent mechanic to remove the current bearing and repress the new one, but most dealer mechanics don't want to mess with that stuff. More than likely, the bearing itself is a standard size that anyone competent could replace, but why would they if people are willing to give them a lot more money for a lot less work?
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2004 Trailblazer
Posted by Sarazin3 on 01/07/2011
I have a 2004 trailblazer that we drive not to often and baby it and keep all records up to date including changing the oil and all fluids breaks bulbs ...i mean everything and keep a detailed list of it....at 22 thousand miles we had our transfer case fluid changed for the second time this was in July of 2008....DEC 2010 with only 30100 miles on vehicle the transfer case is gone and so is my power train warranty even tho 30 thousand miles on car its 6 years old...i have been a GM man all my life and have bought mostly GMC trucks and have loved them and still own one...but this trailblazer is not keeping up with the 34 thousand dollar sticker price... I mean come on if a transfer case is gone in a vehicle after just 30 thousand miles then I'm sure its a problem that us as the consumer should not have to eat...this is a costly fix as a new transfer case is about 1700 dollars and that is just for the part...GM should definitely put a recall out on this problem...my brother is a mechanic at a shop and Gm did do something they sent out a service call saying that one of the parts in the transfer case is faulty and needs to be replaced with a certain part number that they remanufactured....problem again no recall so they admit to problem but still don't want to fix it
     
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Posted by ChuhBaca on 2011-01-08:
Had similar problem with a Dodge Dakota. Transfer case went out at 60k, which is still too soon. Balls joints went out a lot too. They finally did a recall on the ball joints, but it didn't cover my year and I had traded it in by then anyways. The problem is, it's out of warranty and you won't get anywhere with GM on that.
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