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2000 impala
Posted by on
I just bought a 2000 Impala on 8/5/2011 the check engine light came on code said cam sencer had that replaced at 155$. Then next day raido locked next day car won't start. Paid for tow to shop $215.00 to find that bcm is bad $735.00 to fix. I looked on net many other people have had this same problem and it keeps happing over and over again. This needs to be a recall GM needs to man up and find a perment fix this car is as bad if not worst then a lemon.
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Slimjim on 08/30/2011:
They are not going to recall a 12 year old car. I think I'd be suspicious moreover of whoever sold you this car. That's a lot to go wrong within days and I'm guessing that check engine light and sensor was a pre-existing condition that was disguised by constantly resetting the warning light.
At Your Service on 08/31/2011:
I agree with Slimjim. Did you have the car inspected before you purchased it?
redmx3racer on 08/31/2011:
If a problem is serious enough and warrants attention they certainly will recall a vehicle 12 years old, or more. Not too long ago Ford recalled some F-150's made from as far back as 1997.

In this case will they issue a recall? Probably not.

It's easy to find people with similar problems on the net on pretty much any make or model. Roughly 200,000 Impalas were sold in 2000. So finding even 200-300 complaints online is really a small %, although it seems like a lot.
Starlord on 08/31/2011:
Starlord on 08/31/2011:
The OP should watch People's Court or Judge Judy more often. Used car sales are usually AS IS, and the judges always tell a person who sues over a used car sale that they should have had a mechanic check the vehicle over before buying it. Spending a hundred bucks or so is really pretty cheap insurance. If the car lot doesn't want to allow you to have the car examined by an outside mechanic, take yourself off their lot and look for a car elsewhere. I was idiot enough to fall in love with a car once, and the salesman's claim that I couldn't drive the car due to insurance rules I swallowed hook, line and sinker. Within three weeks, my dream car self-destructed, and the dealer was a prize horse's patoot. Expensive lesson learned the hard way.
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2011 Chevy Impala
Posted by on
I purchased a 2011 Chevy Impala 28 days ago. I am very upset because it is very difficult to see out the back window. Very hard to see what is behind you. I went to the dealer and they told me there is nothing they will do. To me this set up is a hazard and if nothing is done I will have to go to higher ups. Please help me solve this problem.

Jack Townsley
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MRM on 07/01/2011:
You'll need to make some adjustments so that you'll get used to the new car.
saj80 on 07/01/2011:
Two words of advice: test drive.
Whiteduck on 07/01/2011:
Saj is right. Test drive anyone?
MRM on 07/01/2011:
On my first comment, I was going to suggest test drive but you cannot notice everything in one day.
fast327 on 07/01/2011:
All new cars, if you look around, are that way. That is probably why more and more are providing back up cameras.
Anonymous on 07/01/2011:
I don't know that one would necessarily notice something like this on a test drive. If I'm looking in my rear view mirror and I can't see out my back window due to the headrests in the rear seat blocking my view, that's a problem. I wonder what other 2011 Impala owners are saying about this?
azRider on 07/01/2011:
did you drive it before you bought it? seems to me the issue is not looking over your major purchase very well. before I hand over 25K in money for something that is going to lose 20% value the moment I drive it off the lot, I drive it, I look under the hood, I check the body out, I inspect it! sounds like you walked in, said 'give me that one!' and drove off. so you get what you asked for. if your not happy, sell it. recoup as much as you can and go buy something else. you don't have to keep it. that is your choice.
saj80 on 07/01/2011:
It may have been a little premature for my first comment, but I have not purchased vehicles in the past, after test driving them, due to blind spots, uncomfortable seats, etc. I just assumed that most people would notice blind spots during a test drive, and it is not mentioned whether this person test drove the vehicle, or not. My comment wasn't meant to be disparaging, but only to remind people of the importance of checking out issues such as this when test driving a vehicle. Unfortunately, this person is now stuck with a vehicle they are uncomfortable in.
trmn8r on 07/01/2011:
What would you suggest to GM that would be an appropriate solution? I can think of only a few remedies:

- Take the car back and give you a refund
- Modify the car
- Provide a Car and Driver to be behind you 24/7, watching your back for you.

What remedies could you, the person who test drove the car and decided to buy it, take?

- Live with it
- Modify the car
- Provide a Car and Driver to be behind you 24/7, watching your back for you.
- Sell the car

Since you decided to buy the car after shopping around and test driving it, I can't see GM compensating you and then having a used car to dispose of. I would not advise modifying the car. Therefore, I think you are left with a few of the options of what you, but not GM, could do.
redmx3racer on 07/01/2011:
I've driven these cars and had no problem. I am 5'10". The dealer can't change the design of the car.
saj80 on 07/01/2011:
Very good followup, trmn8r; I agree 100% also with redmx3racer.
Anonymous on 07/01/2011:
Great review! very helpful. I'd be upset so if they couldn't adjust something that's a safety hazzard.
redmx3racer on 07/01/2011:
AshleyFR-it would be different if it was an issue with, say, the rear window glass being defective causing concern. But just because someone feels they can't see well does not mean GM, let alone a dealer who has no input on designing or building the cars, has to or can fix it. I will point out many cars have blind spots, and not everyone can see perfectly out of every car. When I test drive a car, I pay attention to these things, since I will be driving it for a few years.
Kurizumaru on 07/01/2011:
This is why when I test drive a car, I make sure I take it to a parking lot and a not very busy place and back into a space. It lets me get a feel for how it handles in reverse and whether I like what I can see out of the rearview.

I hope you can figure something out with this. Good luck!
unhappy999 on 07/03/2011:
I have the same problem with my Ford Fusion, its the way some of the new cars are designed. You have to use the mirrors more than with an older car. I have gotten used to it now. I don't think they can do anything. I did at least 3 test drives on my car and didn't buy it until 3 weeks after the first test drive but I am glad I bought it now.
trmn8r on 07/03/2011:
Yes, it is inherent in design parameters unhappy999.

Safety dictates good head support. Where do heads find themselves? Right in the line of sight between the rear view and the back window. The better the headrest, the poorer the view.

The only solution is to lower the people in the back relative to the front.
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If they want to save our energy, and keep gas from going to $5, they should quit making SUV's
Posted by on
If the auto manufacturers had any sense, and wanted to keep our energy supplies, as well as keeping the price of gasoline from going to $5.00 a gallon, they would and SHOULD quit making those damn SUV's!!

Those things are nothing but oversized gasoline hogs!!

James "Jim" Wheeler
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MDSasquatch on 05/26/2011:
I drive one of those SUVs; I do so BY CHOICE and I pay the same per gallon of gas as everyone else. It cost me about $75 every time I fill up, but I do it BY CHOICE. I can afford it and it gives me a certain peace of mind to have my family inside A LOT of good ole' American Steel.

I take it you walk everywhere you travel?
MedOncRN on 05/26/2011:
Sometimes the vehicles do serve a useful purpose. We have a full ton truck that we used to haul our race car trailer and our travel trailer. My husbands toyota and my hyundai would never do the trick.
Anonymous on 05/26/2011:
You infer fuel prices are somehow driven by domestic gasoline consumption.... part marks for that. Oil, is a commodity driven but demand and speculation. While conservation is noble, higher prices are inevitable, SUV's notwithstanding. With 5% of the population having enjoyed 25% of the world's oil - finite supply and competition from rising economic wealth of larger (pop) nations will lead to higher prices going forward. Nice if the hybrid was the answer but its not.
MDSasquatch on 05/26/2011:
Energy is a constant; Hybrids use different sources, but the net gain is the same. The only savings is the consumer's cost to get from point A to point B; the so-called environmental impact is basically the same.

If it cost me $4 in gas to go 20 miles and it cost you $3 in electricity to go the same distance, you might save a buck, but that electricity had to be generated somewhere and it is more than likely a byproduct of nuclear or coal.
Ytropious on 05/26/2011:
They make SUVs because there is a market need for them. People BUY SUVs! Blame the folks with 1-2 kids who think they NEED an SUV with 8 seats "just because". I drive a 2 seater so no one can blame me for anything.
Slimjim on 05/26/2011:
From one Jim to another, please don't tell me what I can buy and drive with my money. The market will dictate what they build, thank you.
You would make more of a ripple spitting in the ocean than what discontinuing the few SUV's still selling, would make.
trmn8r on 05/26/2011:
I'd agree that for the common good, it would be better if trucks like these were used to their full potential as often as possible.

In my area, there are a lot of "good old boys" and girls that roar around in gas hogs, with nobody else in the car and no cargo. But it's America, and every person for his or himself seems to be the rule.
Nohandle on 05/26/2011:
I don't care what anyone drives but for those SUV drivers would you kindly park at the rear of the lot? I'll walk back to my parked car and can't see far enough to back up. That also goes for those extended cab pickups that were not there when I pulled in. Thank you and have a great day.
hi on 05/26/2011:
I have a Mountaineer. I (on a regular basis) drive my 2 children and my 3 nieces around town. We also have Mr. Hi's band equipment, 3 dogs, 2 cats and lots and lots of home/yard projects that we transport the materials our-self. I enjoy my right to choice. If I choice to drive a vehicle that takes more gas it is my choice and I pay for it ( in higher gas cost). Some families just need bigger vehicles. Also using electricity (HYBRID)is not all it’s cracked up to be. MDS is correct…..electricity is made with coal or nuclear energy. It is very rarely wind generated. Which is just ( if not more) bad as oil.
ChuhBaca on 05/26/2011:
They're not going to stop making them as long as people continue to buy them. Supply and demand.
Also, there are other ways to drive the price of gas down by using the same concept.
First, only buy gas where it is cheapest. If a station can't sell gas because the place across the street is a penny cheaper, he will lower his price. That will help stop gouging every time the word "oil" appears in the news.
2nd, don't drive when your destination is only a 5 minute walk away.
3rd, keep your tires inflated to the proper pressure, air filter clean, etc...
Finally, and probably most important, stop driving like jerks! You don't have to drag race from light to light, text on your cell phone and when you realize the light is green, punch it because you didn't realize everyone had left you. I saw an episode of top gear where they put a performance BMW sedan (I don't know BMW designations) against a Prius. They ran the Prius around their test course as fast as they could and all the BMW had to do was keep up with the Prius. The Prius got 17 mpg and the BMW got 20. Changing driving habits can help tremendously, and I shall keep my F150. When I really want to save gas, I scoot around on my Triumph.
Fufu487 on 05/26/2011:
2 points.
1) as mentioned, supply and demand. Also, there are much more vicious gas guzzling vehicles than your SUV. You may be surprised.
2) cars CAN run off of renewable resources. they've been made and it's been proven effective. This is a battle with the oil industry. THIS is the problem IMO.
Apple Mac on 05/26/2011:
This is a political comment and should be deleted.

Anybody who can afford to drive one of these vehicles, should be able to do so without government intervention.

By the way, I love my 2011 Lincoln Navigator!
MRM on 05/26/2011:
Wow, Apple Mac, you have a nice whip!
Critical_level2 on 05/27/2011:
I agree with everyone. I got a big SUV and can afford the gas for it. I have 2 little ones, but when we go to the shore, it is easier to fit all the baby crap, 2 large dogs and our luggage than it would be to try to squeeze all that into a regular sedan or wagon. Plus it also allows me to tow my boat. =)
Whiteduck on 05/27/2011:
Everyone misses the real point of this argument. There's only a finite amount of oil left in the world. Who says Joe Sixpack deserves to use it up @ 10 mpg just because he can afford it? I think gas should cost more for every mile less your vehicle gets per gallon. Why should a guy that gets 10 mpg pay the same as the guy that gets 30?

I know it's typical American behavior to say that if you can afford it, it's OK, but that's an attitude we can ill afford anymore.

And using less gas nationally would lower the prices.

Slimjim on 05/27/2011:
I remember being in grade school and the teacher saying the world reports it has enough oil to last 10 more years and natural gas had around 30 years left.
That was 1974.
ondubuque2 on 01/06/2014:
Hi there- Hey there's nobody speaking up for the farmers who need bigger vehicles to haul feed and critters. Why do folks need to be so judgmental? No suv's, no egg deliveries, etc. to your local farmers market. And for "Nohandle" it's just as simple for your car to be parked at the back of the lot so you can see. Try backing into the stall or better yet, pull through if there are no parking blocks in the lot preventing driving through the spaces. An open mind is all we need.
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Abs and traction lights come on
Posted by on
I have a 2002 Chevrolet corvette with 41545 miles. The abs and traction lights come on. My GM dealer states that he did a diag and found DTC C1214 electronic brake control module ckt. needs to start with replacement of brake module and valve $ 3729.25 plus tax or module only $ 1635.37 plus tax. My complaint is that my service advisor admitted that this is a rare problem for 41545 miles and is a most probably a defective module. In any case my car is over nine years old and not covered by the warranty
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Anonymous on 02/17/2011:
Your car is almost 10 years old. All parts can break down. The number of miles doesn't matter. You got stuck with the rare part breaking down. Tough luck, suck it up, fix it or sell the car.
Anonymous on 02/17/2011:
We're also talking about a corvette here. Not exactly a practical vehicle I would expect to last forever with little problems.
Anonymous on 02/17/2011:
I figure if I get 10 years out of any car and then have to fix something electronic, then so be it. I had to replace an electronic switch in my vehicle when it was only 5 years old. Anything can happen at any time. Once there out of warranty, it all falls in your lap--unless there is a nationwide recall.
old fart on 02/17/2011:
Cheap cars usually have cheap repairs,,, there's almost nothing on my 2001 KIA that costs more than a couple hundred bucks... My wife wants a new one and the car has only 50,000 miles on it and I believe in driving a car until the wheels fall off. we are bound to have a conflict this summer!
Anonymous on 02/17/2011:
Anonymous on 02/17/2011:
of, that's exactly right! My dad used to say that the more buttons (before electronics), the more things can go wrong. I guess this could also apply to applicances!

My husband and I were discussing cars recently. We agreed that if you can't afford the repairs, a luxury car may not be the right choice--especially a used one with a seemingly good price. (We know someone in that situation right now.)
old fart on 02/17/2011:
My Kia has been in the shop twice for covered repairs...cost me nada! sister-in-law has a fancy shmancy Buick which is ALWAYS in the shop! Costs them arms and legs for repairs!!
danny54 on 02/18/2011:
We had a Plymouth van awhile back and the motor for the driver's side window needed replaced to the tune of about $600. That van knew we'd had the window fixed, because a couple of weeks later, the same thing happened to the passengers' side window!
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Slow delivery of order
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MORGANTON, NORTH CAROLINA -- I ordered a 2011 Chevrolet Equinox from Rooster Bush Chevrolet on June 30 2010 and paid a down payment on the car at that time. I was told it would probably take six weeks to deliver. I have now waited 11 weeks with no communication from GM about the delay or the expected delivery date. When the local dealer has called he has been assured my order is in line and waiting assembly- why is it taking so long to get a new car when I chose American at a time that I am trying to do my part for the economy.

In hind site I would have done things very differently had I known it would take three months or longer . . .

Kevin Frederick
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Push Button Start
Posted by on
Well here is another invention to prove employees have too much time on their hands. The key-less resistor ignition. Or better put a hundred dollar cell phone sized do it all key-less entry, start and what ever, in place of a 1.00 key to get this Corvette moving.

If I knew this POS was going to cause me trouble I'd have bought a 06 with a key ignition. For you geeks that want all the bells and whistles buy an 08, but for the die hard motor head you will be amazed at the BS in this cars computer and tricks under its belt. I want a corvette that goes and handles not a bells and whistles girlie sports car.

Next car will be a no frills real mans car.

Thanks to the girlie men at GM to remove the hair on GM's chest.
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Weedwhacked on 08/06/2010:
Get an older corvette.
Slimjim on 08/06/2010:
The Corvette really is a pretty loaded up gadget machine compared to many competitive models.
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Power doors-not power
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DETRIOT, MICHIGAN -- We bought our Chevy Uplander in June of 2006, we've had problems with the power doors from the start. The sensors, or so they said. They didn't always work, so we'd have to us the manual, but then there would be a constant "dinging" because the door was not actually closed. The doors will mysterioiusly open on their own, some times they will NOT open at all. They've even opened on their own while we are driving. The company will do NOTHING! I sent letters but to no avail. The van was in the shop constantly. The past year we've had nothing but constant problems and all we get is, "well try it now". now the warranty is over and we have to pay.. for what? I'm not sure, two weeks ago I spent $600 and that same night the doors both had problems. We can't even use the one side. No big deal I guess...well at least tell my five kids! I guess that when one of the kids falls out due to the door opening and they are injured, the lawsuit against General Motors might get them to take notice!
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bcd on 07/10/2010:
In the best interest of your five children: Sell that car today and take the loss.
Anonymous on 07/10/2010:
Agreed. While Toyota has had some issues, get one ASAP.
Augustus2099 on 08/08/2010:
Write Lemon on the car and Maybe you can get a free car it depends on the state. Wow If my Doors suddenly came open I wouldn't drive that car again.
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Tired of fixing
Posted by on
We are getting tired of fixing my Trailblazer. The first couple of years it was a good vehicle. However, in the past year, the ignition switch went - $300 for that fix. Then the lower tie-rods went - $500 for that one (both went at the same time.) Then the front driver's side wheel bearing went - $330. Now the check engine light came on. (Advance Auto computer check - 4 different possibilities all pertaining to low engine idle.) Turned out to be a dirty throttle body - so far.

In the past year, this has turned my husband into a full time mechanic. He is also slowly building up his tool inventory. It seems no matter what tools he has, every fix he seems to need another tool and he already has quite an inventory. Why do they always have to use parts that use tools that you don't have??? (Besides having stock in the tool companies?) Either they get your money by you taking your vehicle in for repair or they get your money when you buy the tools so you can fix it yourself. One way or the other, they get you.
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dan gordon on 01/07/2010:
maintenance is a fact of car ownership. Tie Rods etc are wear items. Nothing you mention is out of the ordinary. Things can go wrong with any car. Many people would love to have just your list for their 5 yr old car.
Anonymous on 01/07/2010:
It is called maintenance. Just like with your house.
redmx3racer on 01/08/2010:
Trailblazers have had years where there were issues with the ignition switch, one year I had to replace them on about 80 units I had in my fleet.
Everything else you mention is a wear item. I can't tell from your review if they wore out prematurely-you did not include the amount of miles on the vehicle. How fast they wear also depend on where you drive and how you drive-rough roads will wear parts out faster than if you are on smooth roads.
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Authorized dealer not competent to diagnose problem and unacceptable lead time
Posted by on

Thanks for your phone call for the last complaint I placed on your web site. But I just got an automated reply from the website,

September 30, my car just stopped in city traffic and I had to call police and recover the car to the authorized service center in Dubai. It was on 6th October only that I got my car back, after a long wait for spare part, which the dealer said was to shipped from a foreign country.

I just drove the car for about 2 hours that, I had to face the same problem again. Again calling police and waiting for the recovery in the hot humid road. (40 degrees). When asked about the status (So that I can rent 1)after repeated calls, the agent is not able to give a commitment and the last I heard is that today being Thursday they work till 1.30 pm and I will be called to on Saturday by 11 am to inform the status. (It may not happen) This is not acceptable behavior from a company like GM.
If you have the problem in diagnosing the problem, just replace the car.
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Skye on 10/08/2009:
This is not acceptable behavior from a company like GM.
If you have the problem in diagnosing the problem, just replace the car.
Anonymous on 10/08/2009:
You are also located in a foreign country and expect lightening service? LMAO.

Kanjirapally on 10/09/2009:
GM is not a company solely for USA, and USA is not the end of the world.It is a global company. Example. UAE (Smaller than many of US states)buys more hummer's than any other country other than USA.
Anonymous on 10/09/2009:
Kanji, I am aware of that. I meant that GM probably has manufacturing plants outside UAE. Which means your parts come across the border. Which means they can get stuck in customs. Which means it takes time.
Kanjirapally on 10/10/2009:
Its OK ladyscot, but they should stock it here, considering the size of the market. (These I think are just pure lies) But at least they should give a call to update me about the status, and they should respond to my emails so that I can act accordingly.
PepperElf on 10/10/2009:
Mind if I ask?.... Dubai or Jebal Ali?

that's the only places I've been to in the UAE.

and yeah things can get stuck in customs there. car parts should be non-offensive but there's a lot of things that have to be audited before they're allowed into the country.

though things have lightened up since I first went there (I've been there in 98, 2000, and 2006... navy ships)
Kanjirapally on 10/11/2009:
Can you imagine. I got a call from the dealer today mornig. Car is ready. Just 30 kilometres and for the 3rd time, there it it, broken down in the middle of the road with the same problem at a traffcic light in Dubai just 2 hrs after I got it from the workshop. The authorised service dealer not competent to fix it.
PepperElf on 10/11/2009:
oy. that sucks.

only thing I can think of is... if you know any sailors or marines who are good with cars... see if they'll look at it?

there might be an engineer around who knows more than that dealer does
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A/C water leaking on carpet
Posted by on
I bought a new Traverse. Shortly after noticed a/c water leaking on the carpet. Car stayed at dealer service dept. for a month waiting on the part with the dash taken completely out. When I got it back it was doing the same thing in the same place. GM customer service has been terrible. They act like they don't care about the customer. Now they don't know what to do about the problem. I have taken it back 3 times and they want me to carry it to another service dept., so the car has been in the shop half the time I have owned it. I have owned only GM cars and trucks, but will not own another one.
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skelly39 on 09/23/2009:
Do you have a lemon law in your state?
Anonymous on 09/23/2009:
A/C water? Your heater core, right?
MSCANTBEWRONG on 09/23/2009:
or maybe the condensation drain is getting clogged or not draining properly.
bcd on 09/23/2009:
That's correct skelly39; Lemon Law is the answer.

State Lemon Law Statutes:
MRM on 09/23/2009:
MsCantBWrong, is right, condensation drainage is clogged up with leaves and debris.
bcd on 09/23/2009:
If it is clogged then there's no excuse for the repair department to miss it three times.
CSD on 09/23/2009:
I'm curious what they thought the problem was since they were waiting on this part. What part did they replace?
Mike on 07/14/2013:
We're is the drain for the ac located
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