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1.9 out of 5, based on 9 ratings and
47 reviews & complaints.
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Slow delivery of order
By -

MORGANTON, NORTH CAROLINA -- I ordered a 2011 Chevrolet Equinox from Rooster Bush Chevrolet on June 30 2010 and paid a down payment on the car at that time. I was told it would probably take six weeks to deliver. I have now waited 11 weeks with no communication from GM about the delay or the expected delivery date. When the local dealer has called he has been assured my order is in line and waiting assembly- why is it taking so long to get a new car when I chose American at a time that I am trying to do my part for the economy.

In hind site I would have done things very differently had I known it would take three months or longer . . .

Kevin Frederick

     
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Push Button Start
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Well here is another invention to prove employees have too much time on their hands. The key-less resistor ignition. Or better put a hundred dollar cell phone sized do it all key-less entry, start and what ever, in place of a 1.00 key to get this Corvette moving.

If I knew this POS was going to cause me trouble I'd have bought a 06 with a key ignition. For you geeks that want all the bells and whistles buy an 08, but for the die hard motor head you will be amazed at the BS in this cars computer and tricks under its belt. I want a corvette that goes and handles not a bells and whistles girlie sports car.

Next car will be a no frills real mans car.

Thanks to the girlie men at GM to remove the hair on GM's chest.

     
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Power doors-not power
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DETRIOT, MICHIGAN -- We bought our Chevy Uplander in June of 2006, we've had problems with the power doors from the start. The sensors, or so they said. They didn't always work, so we'd have to us the manual, but then there would be a constant "dinging" because the door was not actually closed. The doors will mysterioiusly open on their own, some times they will NOT open at all. They've even opened on their own while we are driving. The company will do NOTHING! I sent letters but to no avail. The van was in the shop constantly. The past year we've had nothing but constant problems and all we get is, "well try it now". now the warranty is over and we have to pay.. for what? I'm not sure, two weeks ago I spent $600 and that same night the doors both had problems. We can't even use the one side. No big deal I guess...well at least tell my five kids! I guess that when one of the kids falls out due to the door opening and they are injured, the lawsuit against General Motors might get them to take notice!

     
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Tired of fixing
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We are getting tired of fixing my Trailblazer. The first couple of years it was a good vehicle. However, in the past year, the ignition switch went - $300 for that fix. Then the lower tie-rods went - $500 for that one (both went at the same time.) Then the front driver's side wheel bearing went - $330. Now the check engine light came on. (Advance Auto computer check - 4 different possibilities all pertaining to low engine idle.) Turned out to be a dirty throttle body - so far.

In the past year, this has turned my husband into a full time mechanic. He is also slowly building up his tool inventory. It seems no matter what tools he has, every fix he seems to need another tool and he already has quite an inventory. Why do they always have to use parts that use tools that you don't have??? (Besides having stock in the tool companies?) Either they get your money by you taking your vehicle in for repair or they get your money when you buy the tools so you can fix it yourself. One way or the other, they get you.

     
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Authorized dealer not competent to diagnose problem and unacceptable lead time
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Thanks for your phone call for the last complaint I placed on your web site. But I just got an automated reply from the website, cheveroletarabia.com

September 30, my car just stopped in city traffic and I had to call police and recover the car to the authorized service center in Dubai. It was on 6th October only that I got my car back, after a long wait for spare part, which the dealer said was to shipped from a foreign country.

I just drove the car for about 2 hours that, I had to face the same problem again. Again calling police and waiting for the recovery in the hot humid road. (40 degrees). When asked about the status (So that I can rent 1)after repeated calls, the agent is not able to give a commitment and the last I heard is that today being Thursday they work till 1.30 pm and I will be called to on Saturday by 11 am to inform the status. (It may not happen) This is not acceptable behavior from a company like GM.
If you have the problem in diagnosing the problem, just replace the car.

     
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A/C water leaking on carpet
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I bought a new Traverse. Shortly after noticed a/c water leaking on the carpet. Car stayed at dealer service dept. for a month waiting on the part with the dash taken completely out. When I got it back it was doing the same thing in the same place. GM customer service has been terrible. They act like they don't care about the customer. Now they don't know what to do about the problem. I have taken it back 3 times and they want me to carry it to another service dept., so the car has been in the shop half the time I have owned it. I have owned only GM cars and trucks, but will not own another one.

     
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Chevy Trucks break down
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MIDDLETOWN,, CONNECTICUT -- I'm writing in complaint regarding Chevy trucks. During the same year, '02, two Chevy trucks were purchased in my family. A 2500 HD Silverado and an S-10 ZR2. I have found that on both trucks at about 60,000 miles, things start failing/breaking etc. The first to go was the weather seal on my drivers door of the S-10. Second was the brakelines rusting out on the 2500. The Chevy dealership, Jackson Chevrolet, in Middletown CT, "fixed" the brakelines under warranty. 20,000 miles later, however, when the truck was not "under warranty, I had to apply the brakes hard, resulting in a crash. When I applied the brake, the peddle hit the floor. The brake lines had once again rusted completely through. Chevy refused to pay for the second brake line replacement or truck repair resulting from the crash. I also replaced the S-10 master cylinder and other major components within the first 60,000 miles. When I recently brought the truck for an oil change at a Monro muffler at 103k, I told the guys that I always get my truck serviced at the dealership but could they please figure out why it sounds like I'm dragging metal on concrete when I drive. They pulled off the tires, however I always have my truck serviced at the dealership, they neglected to tell me that all four rotors and break pads needed replacing again! The breaklines in my S-10 had also rusted to a dangerous degree. Needless to say, I will not be buying a Chevy truck or car in the future. I was not satisfied with the service, price, functioning or reliability of the trucks.

     
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Not Standing Behind Their Product
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No wonder GM is bankrupt. If you call customer service, you are on the phone with somebody in the Philippines, Manila to be exact. I called about a problem that occurred to my fiance's 2002 Impala. What is described in the recall notice she received is exactly what happened to her car. After an hour on the phone with somebody that has never owned a car in their life I was told that I had to take it to an authorized dealer but they would not pay to have it towed or even guarantee that they would cover any expense. What horrible customer service.

This was over a recall that warns of a possible fire under the hood, which is exactly what happened. Why pay another tow bill when I can just have it repaired where it is at substantially lower labor rates. I will NEVER buy another GM product.

     
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Stuck And Clicking CD Player
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Be sure that you LOVE the CD that you are about to put into your 2004 TrailBlazer CD Player, because you will be DOOMED to listen to that ONE CD for the rest of your Chevy owning life.
At 20k miles, my CD player took a major crap. It's out of warranty, so GM tells me that the CD player isn't important enough for them to FIX, and they want ME to pay them to yank it, and for them to send it OUT to have it fixed on MY DIME.
I have a service record the size of Cleveland on this pile. GM should be ASHAMED, period.

     
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Second Hand Part Installation
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I am writing this complaint for my friend since he cannot write English. We live in Turkey, Adana and my friend owns a 2008 Chevrolet Jeep. A few months ago he has taken his Jeep to the Chevrolet service in Adana and he was informed that the Jeep needs a new part. And when he returned to check on the Jeep, he caught them putting a second hand steering wheel box in his car. They had big argument and he insisted on a new part. He found out that Izmir is the center and they ordered the new part for him, it has been over 2 months and the part has not been put. We know that Chevrolet is very careful about its brand and it values the customer satisfaction.

Unfortunately, Adana service tried to put second hand part from local area and trick my friend as if it was new. Please know what is going on at Adana location. We wanted to let you know.

     
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