Children's Place Consumer Reviews - Page 3

I purchased 4 pairs of pants (2 jeans and 2 cords) for my daughter 3 weeks ago from the Children's Place on 10/23/10. Although I still have the original receipt, she removed the tags. I washed one pair of jeans and discovered 2 medium size holes in the back leg. My daughter wears uniforms to school, so she only wears the jeans on the weekends. I would not expect the jeans to fall apart so quickly. I am extremely disappointed in the quality of these jeans. I will never shop at Children's Place again even though their prices are lower. I guess you get what you pay for still rings true.

LOUISVILLE, KENTUCKY -- When returning an item to The Children's Place, they DEMANDED my personal information. I very politely told them I do not give out the info requested such as my name, address, and phone number. The manager very rudely told me they would not process my return without this information. Bear in mind I had my receipt (it was all of two days old) and the tags were still on the jeans. I pointed out that their return policy did not state this to be the case. The manager told me the policy stated that I must present a valid ID. I told her I was happy to show her my license but in no way did they have my permission to have my personal info. She told me if I did not like it I should not shop there.

I took her advice and spent my money at Justice where they were incredibly helpful. In this day of identity theft, I have every right as a consumer to protect myself. As long as I have my receipt and the items being returned are not damaged, etc. that should be enough. Even if they request this info, you should be able to politely decline (and believe me I was too nice) as long as everything else is in order. Had my return been questionable, fine but the treatment I received was incredibly disrespectful. She finally processed the return but I know I can never spend my hard-earned money in an establishment that has so little respect for my privacy.

NATICK, MASSACHUSETTS -- Following a most bizarre return where I was required to have my license scanned into a little machine along with my credit card I have become a victim of fraud on my debit card. The machine that was behind the counter that both my card and license were scanned through is a magnetic card strip copying device. I will never shop the Children's Place again.

After deciding on what products to purchase online it was impossible to place an order because I found myself in a loop that did not permit me to proceed with an order and no telephone number was available to place the order. It was very frustrating because I wanted the items that had been selected.