AUBURN HILLS, MICHIGAN -- Why would my 20006 Jeep Commander's parts fall apart before the expiration of the "longevity of the part?" First year of having the Jeep, my engine seized up. With 3 year warranty, it was taken care of. Second year, my alternator didn't work. 3 year warranty took take care of that.
Third year, four months after the warranty expired, the transmission oil, started leaking. Chrysler's "good will" from customer service took $200 off the bill and I got stuck with $200. OK. Three days later, the engine light is on, Chrysler DOES NOT WANT TO HEAR ANYTHING. SORRY FOR YOU BYE.
It is costing me $230.00 in some kind of sensor, that monitors the amount of air is mixing with whatever. I called Chrysler and asked them to completely overhaul the truck as OBVIOUSLY this truck is falling apart. This truck cost $32,000!!! Chrysler's attitude is: We screwed you... too bad. (I service it religiously via the book requirements).
I came to the conclusion that cars are DELIBERATELY made poorly so that they are a cash cow for Chrysler. Just like computers. Everybody knows that computers have a life longevity of three years. That is it. Then it is a pure cash cow for Microsoft.
Cars made in the 60s/70s lasted for 10 years or more... why not cars today? With newer technologies the cars are made worse??? I think I am right in saying that this is DELIBERATE so that there is a high turnover in cars, therefore cash cows to the company as opposed to the safe durable products that they should be.
When cars were made in America by Americans for Americans...the cars were safer and durable WHY??? Could it be that exploited workers are deliberately SLOPPY and don't care??? I would suggest that is another reason why all of a sudden, America turns out the worst unreliable cars on the road. Sabotage by exploited workers???
Whatever the case, Chrysler should have if they were an honorable company with dignity, taken back my truck and given it a complete overhaul and diagnosis as to why I have a CASCADING FAILURE of major mechanical parts on this Jeep Commander. Instead they act like predators. "We sold you an expensive crap. You have no choice but to pay us if you don't want us to ruin your credit, and you have no choice Mr/Mrs/Ms Consumer."
That has reduced consumer confidence and trust to dust with their barbaric predatorial attitude. I would NEVER buy Chrysler stocks or products again. I hope they go out of business as soon as possible and let someone HONORABLE fill the niche they left behind.
Good day to all. I bought a used 2002 Jeep Liberty sport. I've had my Jeep 10 months and I've had endless engine problems. My check engine light came on telling me cylinder 2 was misfiring. I had my spark plugs changed and replaced the coils. She drove fine for a day or two then the engine light came back on. Took my Jeep back to the mechanics. They had a tough time finding the problem.
Currently my Jeep is still out of commission. With a unresolved problem, So I logged on to "Jeep liberty problems and solutions", only to find there are a lot of the same cases as mine, some dating back to 2004 maybe even before then. All with the same engine knock and misfiring, on the same model Jeep.
For 5 years, I have had no issues whatsoever with my 2005 Jeep Liberty until its transmission DIED right on I205 @60mph, and fortunately, both my 4 year old son & I were fine but quite terrified. I had it towed to the dealership service center & was told that the transmission was practically stripped, which has shown NO prior warning. Believe it or not, a 2005 Jeep's transmission DIED at 75K???
The worst thing is that it's at 5K out of warranty, only 5K!! Daimler Chrysler rejected my plea due to lack of regular maintenance (??). I did my oil change, brake pads, tires regularly, but what does it have to do with the transmission?? I did my transmission and differential oil change and check-up @32K and was to schedule another service but the unfortunate happened.
What else is there for regular maintenance? Why did my transmission stripped just like that and at 5K over warranty? What happened to customer dedication? What happened to good-will service? This is my 2nd Jeep and will be the last. NO MORE JEEP for me! NO THANK YOU!!
WILLOUGHBY, OHIO -- The headliner in my car is loose and vibrates violently against the inside roof. It literally sounds like a helicopter (no exaggeration). Chrysler/Jeep refuses to fix it because it is a "design flaw" (yes they admit it) and all 2008 Jeep Patriots have the same "design flaw".
I've gone back and forth with Chrysler/Jeep for a month now. I have complained to the BBB (Chrysler does not agree to arbitration with the BBB), consumer affairs, the attorney general (Michigan and Ohio), and even consulted an attorney. All this to find out that since Chrysler/Jeep refuses to even make an attempt to fix it; it does not qualify for the lemon law.
I haven't driven my brand new car (with a "Lifetime Warranty") in a month. It makes me sick to my stomach to even look at it after the way I've been treated. I refuse to give up. I'm in the process of trying to contact various media organizations and I'm filing complaints with every website I can find that is related. I believe this is a potential safety issue as well, although Chrysler / Jeep denies it.
It is potentially damaging to the ears (it is that loud), it is very startling to an unsuspecting driver, and I believe the headliner has the potential of falling down on the driver and passengers over time. I think we need a change in the lemon law. The auto manufacturers are obviously exploiting the loop holes.
I don't believe that admitting to a “design flaw” should be accepted as an excuse not to repair it. I also think that the manufacturers and the dealers should have to disclose these “design flaws” prior to selling their product at least as soon as they are aware it exists.
The service manager at the dealer admitted to knowing about the problem the first time I called him. I have friends and family that couldn't fully appreciate the extent of this until they saw and heard it for themselves. From what I'm seeing on the internet, there are thousands of people going through the same kind of hell. Isn't there anything that can be done? I do have everything documented as well.
RHODE ISLAND -- I bought a 2004 Jeep Grand Cherokee new. At 10,000 miles the camshaft fell apart. The fine folks at Chrysler allowed the dealer to put a new camshaft in and only a new camshaft. These scumbags were too cheap to even allow the dealer to change the engine oil and/or oil filter. Needless to say, the vehicle never ran right again. It had a miss, rather serious such that shifting between 3rd and 4th gears was so off that the whole transmission felt like it would fall out. The car jerked so hard it would bounce you almost off the seat. (Thank God for seat belts!).
Anyway, for over a year I tried to get this fixed. Because it was "under warranty", it did not matter which Jeep dealer I took it to, (three in total at least 8 different times) they all kept coming back with "there is nothing wrong with it' and/ or we can't find the problem." These fine scumbags did the same thing on a Jeep Wrangler, which I also had bought new.
The Wrangler was parked in the driveway, and one day rolled off the hill over a bank and was totaled. About a month after this happened I got a recall notice on the Wrangler for "defective park brake mechanism which could self release causing unintended movement..." once again, the scum that owns Jeep now refused to pay. I had to sue them before they would make it right.
It is a shame that the very name of Jeep which helped win WWII has now been taken over by the very Germans it helped defeat. These scumbags are making a living only off the reputation, and are putting out inferior garbage for products. When these products fail, they will do anything to try to dishonor the warranty. Trust me, do not purchase a Chrysler product, you will get cheated. This includes Dodge, Chrysler, Plymouth, and Jeep... they are all run by the same scum. I have owned my last, ever!
MESA, ARIZONA -- I have a 2007 Jeep Liberty w/ 35,000 miles on it. I am leasing it from Chrysler. As of Oct 2009, I have replaced 9 power window motors on all 4 windows (3 times on one window). Now Chrysler is telling me that I must pay to have to motors replaced. DO NOT BUY A VEHICLE FROM THIS COMPANY!!! I will provide service order reference numbers along with service dates to one who is interested.
ANCORAGE, ALASKA -- We bought a new Jeep Liberty in the fall of 2006. At about 13,000 miles my wife went out at lunch and the vehicle didn't start. The dealer, Lithia Chrysler Jeep of Anchorage, received the vehicle. They started it numerous times and could not duplicate the problem. On July 3rd 2007 the vehicle again refused to start. The same dealer hauled the vehicle in again. This time they had it for 10 days. 1st they say that they changed the replay pack and starter. It took a week to get the starter. Then when I called the Lithia customer service the lady just put me back in touch with the dealer.
At this time I called Chrysler and they had their techs get in touch with the dealer. They had the vehicle fixed in 2 days after that. This happened during my vacation and was a total pain. My wife lives 30 miles from work and the dealer is over 50 miles from our home. When we got the Jeep back, the dealer had it a total of 10 days. The invoice only says 2 days. I will not buy another Jeep product again because of this dealer. Also if it takes a week to get something like a starter I will not buy again. My last Jeep lasted over 270,000 miles and is still going. Guess they don't make them like they used to.
NEWBURGH, NEW YORK -- March 24th 2007 I bought the Jeep Liberty 2007 and about two weeks later I started experiencing problems. The power outlet was the first issue, I went in and nothing was done. ** the Sales Rep. told me, "You don't smoke. Why do you need a cigarette lighter?" On May 5th I brought the car back and the power outlet issue was resolved but when I informed them of the power train/auto transmission problem I was told there was no problem, and I have it in writing. Through research I've found that there has been three different recalls for this vehicle.
When I spoke to the corporate office of Daimler Chrysler I asked if my car was a lemon and he told me that I would have to find that out myself. Very non-professional. I have been going through a series of red tape because I'm a woman and I seriously feel I'm being taken advantage of. I informed the corporate office that I will be taking legal action and I was told to do as I please. They didn't even try to make the situation right and I am the victim.