Unable To Close Account
PHILADELPHIA, PENNSYLVANIA -- I will never get a Citizens Bank or RBS Citizens bank account again. I moved from one state to another and have been trying to close the account for nearly a year remotely--easy process with other banks. ... read full review5 Replies - Latest reply on 03/27/2009
Rip Off Artists
I wish I had read these reviews before I gave them 15 years worth of Mortgage Interest. Let me start by stating that I was 18 when I opened my first checking account with Baybank (now Citizens Bank) ... read full review1 Replies - Latest reply on 01/24/2011
I know it's legal but...
EAST PROVIDENCE, RHODE ISLAND -- I have posted here a few times in regard to overdraft and insufficient funds fees, and my position has been that although it is legal, it is not right that banks charge excessive fees.
I have been ... read full review17 Replies - Latest reply on 10/07/2011
Imposing Excessive Overdraft Fees
BOSTON, MASSACHUSETTS -- It's beyond me how they continually get away with these practices of re-shuffling balances and postings to justify charging more fees.
Just recently they have done again. On June 1st, my balance was ... read full review15 Replies - Latest reply on 02/23/2012
FLINT, MICHIGAN -- Payments were always on time, the home equity note came due and the house value was below that of the mortgage amount. Citizens Bank decided to "fix the rate and term out the loan" raising the 3.25% rate to 8%. This increased my payments from $408/mo. to $1100/mo.
1 Replies - Latest reply on 08/01/2012Add reply
The amazing thing was my income was down about 70% (business closed down & I started a new job) and the bank "approved" my loan (terming the balloon note out). Citizens told me to apply for a "modification" but the bank who approved my loan restructure, denied my modification! Mr. King at Citizens told me if I wasn't happy with his decision I could take my business elsewhere, knowing fully you can't refinance a home equity underwater.....the note is past due now and they take money out of my accounts to pay late fees and bring the account current, been a nightmare for me.....
Worst Bank Ever!!!!!!!!
I wish I could give a zero as a review..... Unfortunately that is not the case so this bank is getting a one by default...... This institution is a blood sucking, un-flexible bank that thrives off its ... read full review31 Replies - Latest reply on 01/06/2011
My fiance and I had some bank errors on our account. We were told many times they were in the process of fixing these errors, however 1 month and a couple hundred dollars in bank fees later we still have not had our account fixed. I am very very unhappy about this. 2 Replies - Latest reply on 06/29/2009Add reply
Worst Bank In The World!!!!!
Citizens Bank is without a doubt the WORST bank in the world!! They enjoy nothing more than charging ridiculous fees at every opportunity!! The overdraft policy REALLY gets me furious!! Recently I had ... read full review61 Replies - Latest reply on 06/11/2012
HOPEWELL JCT, NEW YORK -- I received a call from the bank stating I was overdrawn. I don't use the account much and occasionally I will go online just to check the account. I hadn't signed on for a while and when I did try I had ... read full review8 Replies - Latest reply on 06/24/2008
Worst. Bank. Ever.
PROVIDENCE, RHODE ISLAND -- Let me start by saying, I live in Florida and my parents live(d) in Vermont.
My mother and father had a mortgage with Citizens Bank. My dad died 10/23/10 and my mother was in the hospital. I was ... read full review1 Replies - Latest reply on 03/09/2011
Citizens Bank Are Just Paid Thieves
NEW BEDFORD, MASSACHUSETTS -- Dear Sirs,
On February 1, 2013 I wrote a letter to you stating:
I have a checking account with you (xxxxxxxxxx) and in 1 year alone you've charged me over 1500.00 in overdraft charges and sustained ... read full review3 Replies - Latest reply on 02/26/2013
They billed me for .07 cents!
PROVIDENCE, RHODE ISLAND -- I had made a payment of $8000 towards my Citizens Bank credit card. Shortly after that payment I mailed what I thought would be my last payment - $265.00 using First Class USPS mail. The $265 payment ... read full review6 Replies - Latest reply on 11/27/2012