Claim Jumpers

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Frozen banana pie
Posted by 2385 on 01/24/2007
I bought a frozen Claim Jumper frozen banana cream pie. There were no bananas in it. Just dry flavorless crust and vanilla pudding. There was some banana extract in it but it was terrible and NOT a banana cream pie, as the box claimed it to be. No one wanted to eat it and ;we; threw most of it out.

I cut the bar code and proof of purchase and mailed it to Claim Jumper with a complaint letter to the address listed on the box. It's been 6 months and I have never heard back from them.
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Posted by Anonymous on 2007-01-25:
I don't think they care!
Posted by Anonymous on 2007-01-25:
Are you sure somewhere in the description, it didn't just say - "bananna flavored" or "flavoring?" Try calling their consumer line and expressing your disappointment verbally.
Posted by beanbagbritches on 2007-01-25:
Sounds like a "banana cream only" pie. That's too bad.
Posted by Cobina on 2007-05-11:
that's too bad about your luck with that banana cream pie. I have really liked everything I have ever bought from Claim Jumper. I have recommended them to my friends. Currently in my refrigerator is their lemon meringue pie and it is almost as good as the ones my mother used to make.
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Watered Down Blackberry Pie
Posted by Fixxitt29 on 10/06/2011
I bought a frozen BLACKBERRY PIE, made by Claim Jumpers, the first week of October 2011. When I got home I saw on the front of the box it said 100% MARIONBERRIES. But the box was labeled Blackberry pie. Idid not know what a marionberry was. I thought I was buying a Blackberry pie, I had to look it up. a marionberry is the most common type of Blackberry in the US. So I pre-heated the oven to 400 degrees, as per the directions. Made 4 holes in the top for venting. In the oven it went. After baking for 75 minutes, as the directions said, I was ready to pull it out. The top was bubbleing. The outside crust was brown. Let cool for 3 hours (per direct). When I cut into it there was more WATER in it than berry. I feel I got taken.....lou
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Posted by MDSasquatch on 2011-10-06:
I am a huge fan of the Blackberry, thanks for the info.
Posted by trmn8r on 2011-10-06:
It is likely that the pie was not "watered down"; the problem is there wasn't enough starch.

There is a similar complaint here about their apple pie. I've made one or two watery fruit pies myself. There is a science to it.
Posted by lexophiliac on 2011-10-06:
Another tip is to turn the heat down a bit when it starts to brown so you can bake it longer without it burning, as oven temperatures may vary depending on altitude and other factors.
Posted by trmn8r on 2011-10-06:
Good suggestions lexophiliac. I have some pies that just wouldn't dry out no matter how long I cooked them.
Posted by lexophiliac on 2011-10-06:
If it happens again trmn8r, try placing some bread sprinkled with rice atop the vented pie to absorb excess moisture. Pies also usually set up nicely after a period of refrigeration.
Posted by trmn8r on 2011-10-06:
Yes, but who wants to refrigerate a fresh pie, right? Ruins the crust.

The bread sprinkled with rice is something I would not have thought of. Interesting!
Posted by Starlord on 2011-10-06:
Every time I see 'marionberries,' I go into a fit of chuckling, seeing a former mayor of Washington, DC was a Marion Berry, who got into trouble with drugs.
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Frozen Pies - Way Too Sweet
Posted by Leholland on 11/30/2013
Had tried the Claim Jumpers Pumpkin Pie-5 Stars Good flavor and the crust is like Grandma's homemade. So I thought I'd try the Dutch Apple for Thanksgiving. It comes with a mixture of sugar/spices you add in the last 10 min of baking. Wow it is sweet. Great pie crust, apples, but if you get it, use about half of the sugar/spice mix.
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Microwavable chicken pot pie
Posted by Picky_patty2005 on 09/05/2011
So People just don't know how to Microwave I saw that someone try to micowave a pot pie for 10min that's to long learn to cook know your micowave My question is were can I buy you frozen pot pie why are you not in the markets anymore? can I order by mail you have the best pot pies out there I will not eat anyone else I went to Ralph, Vons, Albertson, in Simi Valley can't fine your pies are they in Los Angeles store some were please let me know forever GOOD!!!!!
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Posted by Skye on 2011-09-05:
Contact Claim Jumpers and ask them where you can locate their product.

Claim Jumper Retail Foods
130 Crossways Park Drive
Woodbury, NY 11797-2046

Phone:(516) 921-680

Posted by Starlord on 2011-09-06:
Claim Jumper frozen foods are available in both the Safeway and WalMart in Chehalis, WA. I second your comment about how to use the microwave. The directions for microwaving and conventional ovens are on each package. All the person has to do is read the directions and follow them. Maybe the state of Granolaland has declared that Claim Jumper foods cause cancer, like they have done everything else.
Posted by Linda Lovett on 2011-11-30:
Cant find your pot pies anymore in 92660. Please let me know the closest supermarket. Thanks for the best chicken pot pie anywhere!
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Sloppy Pie
Posted by Monny9322 on 07/10/2011
Having purchased the above named product and baking it per your directions and letting it cool the recommended length of time when we cut our portions they came out runny and weren't able to tell what they were. The taste was good but almost needed a straw to finish it.
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Posted by madconsumer on 2011-07-10:
great review.

very helpful!!
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Complaints to a dead end
Posted by Pepsi me also on 06/22/2011
LOS ANGELES, CALIFORNIA -- I purchased two different entrees by the Claim Jumper Retail Foods, Inc. One was the chicken and shrimp penne rustica. the other was roast turkey breast with dressing and broccoli. Having eaten at several Claim Jumper restaurants and knowing the size and goodness of their servings, I felt I was in for a good meal. WRONG! The photos on the package should bear the disclaimer that the contents do not represent the package contants in any way. The shrimp (of which there were TWO) were the size of a nickel and just about as eatable. At first I thought they had left out the shrimp entirely until I lifted a piece of the "penne" and there they were. As for the turkey, it was O. K. except the dressing could not be eaten. Anyway I tried to e-mail the web site listed on the package only to be told it was no longer in service. So I wrote a letter to the address on the container. It was returned as "not deliverable". I called a phone number lsited as Claim Jumper Retail Inc. Yes you guessed it, "the number you have dialed is no longer in service". So here I'm writing to anyone about my experiences.
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Posted by Anonymous on 2011-06-22:
That does not sound appetizing! I've been noticing a few complaints about the frozen dinners lately.
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I have never tasted better
Posted by Frady on 05/10/2011
TACOMA WA. -- I am 82 yrs old and have been a gourmet cook for 40 I have avoided TV dinners because most I found them to be bland and unappetizing when a friend recommended Claim Jumpers I tried the turkey and can honestly say its far superior to any TV dinner I have ever had. my wife and I have one every tue. it is delicious and couldn't be improved on. your pot pies are also the best ever keep up the good work we appreciate good food
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Posted by Starlord on 2011-05-11:
Our son and daughter in law gave us a gift card for CLaim Jumpers restaurant one time, and I was amazed at the amount and quality of the food there, and the great service. I respect the opinion of the OP, but our experience with Claim Jumper frozen dishes has been sporadic. One item will be heavenly, and the next seems like a repackaging of a Banquet TV Dinner. I am not saying Banquet is necessarily bad, it is a good basic product, but not up to the quality of the best of CJ foods, and in the case of an occasional CJ offering, on a par with the much more expensive CJ dinner. Good review, if you get one of the superior products.
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Claim Jumper Lattice Peach Pie
Posted by Teelo on 03/21/2011
I bought two Claim Jumper Lattice Peach Pie and when I read the instructions to put the Sugar pouch on top of the pie there was NO POUCH. Very disappointed and having 20 people for dinner tonight. .
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Posted by Anonymous on 2011-03-21:
Come on, put your thinking cap on and improvise! If you don't have any sugar in the house you have time to run out and purchase some, or borrow a cup from a neighbor before your guests arrive.
Posted by Skye on 2011-03-21:
Save the scan code label which will have the product id number, and call their customer service number to let them know the sugar pouch is missing.

How big is this pie that allows it to serve 20 people?
Posted by Anonymous on 2011-03-21:
If it is from Claim Jumpers, it is pretty darned biiiggggg... Everything there is huge.
Posted by Skye on 2011-03-21:
I just re-read the review. She bought 2 pies, so were they both missing the sugar pouch?
Posted by Starlord on 2011-03-23:
Contact the 800 number on the box, and they will probably send you some coupons, They DO listen. For now, just sprinkle some granulated sugar on the pies. Is that so hard?
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Missing the Salisbury Steak????
Posted by 4Sandy on 02/16/2011
LOS ANGELES, CALIFORNIA -- We purchased four TV dinners with the Claim Jumper label. In one of the boxes of the Salisbury Steak with gravy, macaroni and cheese and brocoli, the salisbury steak was missing! Thought the steak might be under the macaroni and cheese so opened the plastic film over the packaging but there was NO salisbury steak. What do you suggest we do? Thought about returning it to the retail store but the outer packaging was destroyed and the plastic film was opened. Is there any way we can be compensated for our loss?
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Posted by karleebarlee on 2011-02-16:
have you tried contacting the company that made the product itself?
Posted by Starlord on 2011-02-16:
Contact Claimjumper (there should be an 800 number or email addy on package.) In cases like this, most companies will send you coupons for more than you lost. They do this to keep goodwill with customers. I am sure it was a mistake in an automated assembly line, and not something that happens very often.
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Claimjumpers Pies
Posted by Hodamnho on 09/02/2010
I bought a peach pie that was awful. I sent a complaint to Claim Jumpers and in about a week I received a coupon for a free pie. Very good service.

Thanks, dave
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Posted by Anonymous on 2010-09-02:
Good deal! I know how well free pie would make my day. I loves me some good pie, and I hope your free pie makes up for what you paid for.
Free always tastes so much better.
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