Davis Vision - Horribly Snail's Slow Paced Service
LATHAM, NEW YORK -- Going through my eye care provider to get new replacement lenses, what a pain. They don't even know the correct co-pays of Davis Vision and then Davis (the insurance co.), they're even worse. Three to four weeks waiting to get my new uncomplicated prescription progressive lenses? Come on. This is just ridiculously poor service. If it wasn't offered through my employer and the savings I receive, I'd have nothing to do with these morons.
I've emailed Davis' customer services, bantering back and forth with their non-sense e-mails, saying I have to phone them about the co-pay situation and slow service on the new lenses. With all this energy expended, and they're spending in engaging with e-mail requests and
their answering, you'd think that they'd just do their jobs to
begin with?! Wouldn't you?
Go figure with these idiots.