It is hard to imagine a company worse than DHL. Granted lots of companies are terrible, but let me tell you what happened when I tried to send a package to China. They lost it. Then they blamed me saying it was mislabeled. Was the address wrong? No. Did they lose it in China? No. They lost it in the Ohio sorting facility. A ten pound package. And they blamed me.
Then when I called them they told me a different thing each time I talked to someone. They told me it was in California, Ohio, or had disappeared. More than a month later they called me to tell me they found. I told them I wanted it returned to sender since I was no longer in China. They said no problem. I called three times to confirm. And then it went to China. NEVER EVER USE DHL! What a poorly run company.
WARNING!!! They never delivered my box. It was lost & never found. They kept saying it was coming. Never got it. It's been a year!! Don't use them (DHL), as they lie & steal your mail. I have never been so upset. They wanted to add a surcharge coming from London, even though they lost it over there. I wish I would have found this before I used their services!!!
DHL is the worst of the worst among the worst!!! BEWARE NO MORE SENDING OR RECEIVING PACKAGE VIA DHL!! Got this package almost a week now, always "OUT FOR DELIVERY but their delivery van DID NOT COME!!" This is 4th attempt to deliver if indeed someone is delivering it or just a lie on their online tracking!! This company should stop operations. King of worst of mail service. NO WONDER WHERE AND WHAT LEVEL THEY ARE RIGHT NOW!!!
NORTH FORT MYERS, FLORIDA -- I am about to lose my mind. I was expecting a package with two plane tickets (non-refundable, cost about $2,500.00) from Russia. It never came! When I called DHL international I was told that my package was DELIVERED to SOMEBODY and signed for... 3 days ago... to a DIFFERENT CITY!!!!! The address, which customer service representative provided regarding that delivery, DOES NOT EVEN EXIST!!!! Although my receipt has a correct address, I guess it does not matter... What is going on with this company? Do they even care? Well I will find out tomorrow... What a nightmare...