I purchased the tickets for military family discounts. Unfortunately, my brother cannot go with us because he's not allowed leave on the weekend we plan to go. We planned to go to Disneyland because we have a wedding to attend and decided to let the kids have fun at Disneyland. Anyway, called customer service ticketing and told them the situation about my brother and his roommate being unable to go with us. I just wanted them to refund the tickets. Said it's not their business since I purchased the tickets through a military station.
I said all military discounts are final and cannot be returned. Rep was rude and told me the discounts are created for military personnel to spend time with family. No kidding, but unfortunately, my brother cannot go. So I asked them to either let me email his ID or fax the information over to them. She said she can't do anything about it. And there might be a possibility that I can't get the amount refunded. But if it does, it'll take 8 - 10 weeks. What? Anyway, I just want my money refunded. I am no longer excited about Disneyland. Should have never trusted those darn commercials about this place being a happy place.
I visited Disneyland with my family Dec 28 2010. Ten hours later I managed to get on 4 rides. At $300 for a family of 4 that amounts to $75 per ride. Add $150 for unhealthy and hard to get food and $450 and 10 hours later I felt ripped off. It is obvious that they wanted to stuff as many people as possible on the park to the point we were being pushed and shoved and got basically nowhere. Fast track (now that is a misnomer) waits were 2 to 3 hours. What a horrible experience. Never been in such a crowd before.
We spent $800 on a 3 day Park Hopper ticket for Disneyland and California Land. We traveled half way around the world to get there! The queues were terrible for everything. My 2 children had looked forward to their trip to Disneyland all year but it was a big disappointment as I feel they simply let too many people in the gates in a greedy money making enterprise.
We would not go back if you gave us free tickets. Food and souvenir prices were through the roof. Disneyland need to seriously review the way they run these parks. If you purchase tickets 8 months in advance, you should get to use them and get value for money. Disneyland need to have a quota per day that they allow in the gate and as people leave, more people can go in. This way everyone can enjoy their day and get some value for the hard earned money they pour out on tickets.
In a place where there are thousands of children and teenagers, Disney should better enforce dress codes on offensive t-shirt phrases/images. October 6 was Anaheim's Gay Day, in which bright red shirts were worn to show gay spirit. Don't get me wrong, I have no problem with that, but when they start wearing shirts that displays:
...and several other offensive shirts mentioned to me which I did not catch a glimpse at.
I don't care who wears them, gay or straight, these shirts should be banned from he park! These were obviously sexually explicit to adults, teenagers, and especially children worn by Adults themselves, who should have known better! Unfortunately, Disneyland officials did nothing about it. I hope Disney will enforce their dress codes!
ANAHEIM, CALIFORNIA -- Well I'm here now and Mary just did a show. We waited patiently till the show ended to get her autograph. As my daughter and I went to get it she was not only rude and avoiding us but she kept walking even after I said excuse me. The gentleman with her was very nice as my daughter got upset. He said just walk with us and I'll get it for you. Still even after we were with them she not once turned around to greet my 8 year old. I mean did she really think she was Mary Poppins????? That was just a great disappointment for my daughter's first time in Disneyland.
Family of 10 visited the theme park on the 15th of May to celebrate our son's 5th birthday! Travel time was 5 hours, hotel cost 750.00 and park tickets over 800.00 not to mention the food cost inside was too high for the crap taste and service! Disneyland is not the happiest place on earth, how could it be! 7 of the 10 rides we went on broke down in the middle of the attraction. :( We actually saw Mickey in Toon Town where he waited in a crowded movie trailer for an overpriced picture you could take with him, if you hurried!!! No characters were around the park, as advertised on every commercial!
Disneyland false advertises, charges way too much for everything and has a staff of very grumpy, lazy people to run their broken down rides! Thank you Disneyland for the miserable day and for of course no parade and no fireworks because the wind blew for 5 minutes and scared you off!!! Never again. Disneyland stinks!!!!!
My granddaughter who is 12 years old was initially denied reentry to Disneyland. She had been stamped earlier in the day, but the woman at the gate after letting myself in denied her entry and started drilling her about what time we had previously entered and when I tried to speak she shushed me and told me to let her answer. She was extremely rude and didn't even have a light to check if her stamp was still visible. She finally called someone in charge to the gate and after more questioning they let her in.
This left us both extremely upset and I told the person I thought that all that questioning was ridiculous being that we had purchased the 4 day Hopper tickets and they shouldn't need to do that because people pay a lot of money for their tickets.
I went to Disney with my family to celebrate my grandbaby's 1st year on May 12. As we arrived we saw two characters available for pictures. Since both lines were long I stood on one and my son and daughter-in-law on the other with the baby. Their line finish first and came over to me; I was still waiting on line. As I was telling my son who was carrying the baby to hurry, this employee came out of nowhere and told me I was no longer on line and when I asked him why, he did not give an answer and just kept bringing others in front of us.
I felt like punching him on the face. Disney should give a serious training to employees who make people have a bad taste about Disney. I'm the recreational HR Manager for my company and I purchase tickets on consignment. I will no longer purchase Disney tickets for my employees anymore, Disney can thank this rude employee. Disappointed.
WTF - No Fireworks!!! I was at Disneyland with my grand kids and daughters and we were waiting for the fireworks and parade to start. It never happened even though it was listed on their website, park events schedule, and several staff members told us where to sit and what time it started. I had been to Disneyland several times before, but it had been 15 years since my last visit. My question to Disney execs is what happened to the park? It is now monstrous in size and dangerously crowded. My granddaughter was almost trampled by people getting on and off rides. We were almost hit by cars speeding out of the parking garage after the park closed.
I will say the food was delicious and the service at the dining areas was exemplary. The ride operators were mostly very kind and we did get to meet many Disney characters. The lines were as expected, but the fast passes reduced waiting times by quite a bit. I probably will not go back because it was extremely expensive and my kids are too old for Disney now.
Excellent Job Disney Security!!! Went to Disneyland (Anaheim) yesterday and I actually saw Disneyland Security walk-out (kick-out) a family for using the Fake Wheelchair trick to get on rides. The busted guests were not happy because they were informed (in front of a dozen other guests within earshot) that their entire family's tickets were voided for the day! It was awesome!!!
In Fantasyland, we (and several other families) watched as Disney Security "tailed" the family from one ride to another as the family (who all were obviously perfectly healthy) took turns "acting" as the person with the disability to get on the rides via handicap express loading. Keep up the good work Disney Security!!!