Disneyland - California - Page 3

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46 reviews & complaints.

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Disneyland Disappointment
Posted by on
Family of 10 visited the theme park on the 15th of May to celebrate our sons 5th birthday! Travel time was 5 hours, hotel cost 750.00 and park tickets over 800.00 not to mention the food cost inside was too high for the crap taste and service! Disneyland is not the happiest place on earth, how could it be! 7 of the 10 rides we went on broke down in the middle of the attraction:( We actully saw mickey in toon town where he waited in a crowed movie trailer for an over priced picture you could take with him, if you hurried!!! No charactrs were around the park, as advertised on every commercial!

Disneyland false advertises, charges way too much for everything and has a staff of very grumpy, lazy people to run their broken down rides! Thank you Disneyland for the miserable day and for of course no parade and no fire works because the wind blew for 5 minutes and scared you off!!!

Never again Disneyland stinks!!!!!
     
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Anonymous on 2011-05-17:
The characters don't usually walk around. You have to wait in line to see them.
Anonymous on 2011-05-17:
Perhaps just bad timing and luck on your part? When I took my family, there WAS a parade, we shook hands and took pictures with a wide variety of characters, and enjoyed ourselves tremendously! Hope you give it a 2nd chance someday:)
Venice09 on 2011-05-17:
I was at Disney World twice with my kids, and I agree with everything you said except the part about grumpy, lazy employees.
SteveWiginowski on 2011-05-18:
Disneyland is really all about the day you go. You went on a Sunday in the middle of May, so the park was probably quite crowded. Being able to get on 10 rides, you were probably there for much of the day, and I'm actually impressed you got on that many rides with 10 people. Rides do break down, and that is unfortunate that it occurred so many times, seems very unusual that 70% of them would break down while you were on them.

Characters can be found throughout the park, but it's not common to see them just walking around randomly. They can be found in certain locations, or in a parade, which there are several throughout the day. It would make sense that it was crowded around Mickey as he is the most popular character that people want their picture with.

For the food, you can bring in your own food. Their prices are a little bit higher, but is expected in places like amusement parks.

As an adult, I've been there a few times when I lived in LA, and it's just one of those places that when I go, I know I have to remember to be very patient, relax, and enjoy the atmosphere. I've gone there were the drive round-trip was 4.5 hours, I couldn't get into the park because it was so crowded. So we parked in some random parking lot, watched the fireworks (without hearing the music), and went home. It was still enjoyable though.
Ytropious on 2011-05-18:
Do you believe everything you see in commercials? The characters never just walk around unattended because they would get mobbed! When I went to DL in 2000 I only saw one character walking around, and I'm pretty sure they were trying to walk back to the back room and they kept getting stopped for pictures. They're supposed to have a human attendant with them at all times too.
Skye on 2011-05-18:
I'm sorry you had a terrible time. We've been to Disney a few times, and always enjoyed our time there. Not once did we ever see the characters strolling around. Sadly, it's not like they portray in the commercials.

Yes, it is expensive, but what isn't these days? We are having a sort of family reunion in October, and are all meeting up in Florida for Disneyworld. I'm looking forward to that trip. I've never been to Disneyworld.
azRider on 2011-05-18:
Disneyland is one of the most crowded places in southern California. So you have to kind of expect some things to happen. however, I've always found that they do a good job and make it a fun place. I've never really seen any lazy or grumpy workers there, in fact they often would go out of the way to take care of things for me. the food, well, what theme park does not have expensive food? but I agree here, the food at Disneyland has always been poor quality. been that way as far back I can remember and I started going there in 1955. Now I've found that the food is much better at Disneyworld, not sure why that is, same company, but better food. must be better on-site managers. as to no fireworks and parade, well if its windy they can't do fireworks. to much city down there, and rules prevent it. I'm guessing the wind would be a problem for the parade because of the tall figures on the floats too. that just comes down to mother nature, which Walt would like to control, but can't. so sorry you had an issue, but I'd vote to try it again sometime, just pick a day with no wind.
Anonymous on 2011-05-19:
Isn't Disneyland just a people trap operated by a mouse?
jktshff1 on 2011-05-19:
/\ ha ha!!
Avi on 2013-06-07:
What happened to all the original Disney characters? And the Disney feel? Maybe I'm thinking of Magic Kingdom??? Where's the castle?
Regina Chavez on 2013-12-01:
I agree. They make enough money to employ more than two Mickeys to walk around the park. Disneyland made Black Friday look like a walk in the park.
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Complaint
Posted by on
We spent $800 on a 3 day park hopper ticket for Disneyland and California Land. We travelled half way around the world to get there! The queues were terrible for everything. My 2 children had looked forward to their trip to Disneyland all year but it was a big disappointment as I feel they simply let too many people in the gates in a greedy money making Enterprise. We would not go back if you gave us free tickets. Food and sounvenir prices were through the roof. Disneyland need to serioulsy review the way they run these parks. If you purchase tickets 8 months in advance, you should get to use them and get value for money. Disneyland need to have a quota per day that they allow in the gate and as people leave, more people can go in. This way everyone can enjoy their day and get some value for the hard earned money they pour out on tickets.
     
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SteveWiginowski on 2010-09-22:
It all depends on when you went to Disneyland as to how busy it is. Weekends are often more busy than the weekdays. Summer is more busy than the other seasons.

If they put a quota of how many people are allowed in at one time, then they would likely charge more money per person. Let's say you show up at 10 in the morning, but the park is at the quota, how long would you be willing to wait to get into the park? You've purchased these tickets, and you're waiting to get into Disneyland with no real idea of when you can enter. It sounds like a receipe for disaster. Some rides have long waits, while others don't. I've gone on a busy day and have done many rides within a short period of time by going on the less popular rides. Other days I've done just a couple rides in several hours because I wanted to go on the popular rides. It all depends on the day and what rides you want to do.

You can bring food and drinks into the park. If you don't, then you have to pay what they are charging.
MRM on 2010-09-22:
Food and drinks will always be high at amusement parks. It is wise to visit the parks once a year.
Weedwhacked on 2010-09-22:
Unfortunately your ideas on how to run the park would drastically reduce their profit margin. Its Disneyland after all, its always going to be busy and expensive.
Anonymous on 2010-09-22:
I always have fun at Disneyland,especially now with my daughter...then again I don't let the SMALL STUFF bring me down....


Anonymous on 2010-09-22:
I have often felt that the long lines are a drag, especially with young children, but if you time it right by going during the week in the off season (after school starts and before the holidays--or even after the holidays before summer vacation) you can experience the park at its best. I know not everyone can do this, but many people have different school schedules than the ones in the US, so it's possible.

I always enjoyed Disneyland with my family. We have a lot of good memories. The lines were long, sometimes it was quite warm, but nothing stopped us from having a great time together. It is expensive, but it's something you plan for.

Yes, it would be nice if they could limit the number of people that are let in. I'll even bet there is a limit and I wonder if they've ever reached it? That place is huge! I do hope you give it another try at some point so you can have a better experience.
Ytropious on 2010-09-22:
You find lines at any ammusement park. It's like that episode of south park when cartman bought a park to keep to himself, and soon he ended up having to let more and more people into the park to cover the cost of rides and security and by the end his private park was full of guests. OP, ticket sales cover the cost of the maintenance on rides, the workers, the security people, etc. If they let a few people into the park to make sure no one had to wait in line, they would go BANKRUPT. They probably do have quotas for fire safety reasons, but they don't care if you have to stand in line. It comes with the territory.
Anonymous on 2010-09-22:
That's always been my view of Disney Land or World. Why in the world would I spend money to stand in line for basically what amounts to nothing more than a fake plastic corporate world whose sole goal is to separate me from my money. No thank you. There's more REAL stuff to see in this great land of ours than anybody could possibly see in a lifetime. Why waste your time living somebody else's imagination.
Ytropious on 2010-09-22:
My parents took me to Disney World when I was 12. Sure it was crowded but it was a memorable time for little Yt. Stew, were you deprived of a Disney trip as a kid?
Anonymous on 2010-09-22:
I have been to Disneyland, Six Flags, Sea World, etc...and they all have long lines. You can take the advice of some and go during your non-peak hours, when the crowds are smaller. But one thing I've discovered in life, things aren't nearly as enjoyable when you're alone. What I mean by that is to some extent, the lines help build up the anticipation of the ride. Remember the movie National Lampoon's Vacation, where Chevy Chase holds the security guard up with a b.b. gun? To me, it wouldn't be nearly as fun to go and ride all the rides when the park is empty. There's just something about the crowd of people that adds to the atmosphere. The same as with a trip to the movies on opening night. As a side note, I can somewhat see where the OP is coming from. There is nothing wrong with lines and crowds of people, but even at that, there can still be such a thing as "overcrowding".
Anonymous on 2010-09-22:
The Greediest place on earth would suite the Disneyland name more perfectly these days.
Fufu487 on 2010-09-22:
Asking for no lines at an amusement park is a little too much. You are, also, contributing to the line, sorry.
Starlord on 2010-09-22:
I also had a bad experience at Disneyland. Half of the rides and attractions were out of order, Space Mountain was just terrifying, not entertainihe attendant at the Haunted Mansion tried loading me in the always moving car in the FRONT, not the side. And I had a smart puink at the gate cock his fist on me when I asked to use the rented wheelchair to go to the parking lot shuttle, parked 100 yards away. When I wrote a nastygram , they sent me a pair of half-price tikets, good for a future visit. As Gallagher said, you send a sandwich back, and they give you more of what you didn't like in the first place.
Starlord on 2010-09-22:
I also had a bad experience at Disneyland. Half of the rides and attractions were out of order, Space Mountain was just terrifying, not entertaining. The attendant at the Haunted Mansion tried loading me in the always moving car in the FRONT, not the side. And I had a smart punk at the gate cock his fist on me when I asked to use the rented wheelchair to go to the parking lot shuttle, parked 100 yards away. When I wrote a nastygram , they sent me a pair of half-price tikets, good for a future visit. As Gallagher said, you send a sandwich back, and they give you more of what you didn't like in the first place.
Anonymous on 2010-09-22:
Compared to a former member's experience at DL, the OP had a walk in the park.

Any tourist attraction will gouge the patrons. Heck, try getting a burger at an airport.
Venice09 on 2010-09-22:
Stew, I agree with everything you said. We took our daughter to Disney World twice, and I walked away with the exact same feeling. Thankfully, my son had no interest in it at all so I didn't have to go back again.

As to why people do it?.. I think most of them do it for their kids. My daughter was into Disney things so she really enjoyed the whole experience. She handed it a lot better and had a lot more patience than I did. It was worth it just to see her have so much fun.

I also agree with the OP. We went in February so it wasn't that crowded, but I agree that Disney should limit the amount of people they let in. It's such an expensive place and to spend a lot of time just waiting is not right.

I really like this review. I feel the same way, but I highly doubt that anything will change. I have no desire to ever go back.
unhappy999 on 2010-09-22:
If you have traveled all that way and they wouldn't let you in you would be complaining about that. Unless you hit it just right, amusement parks are generally crowded. I live near HersheyPark and take my teenage kids there several times a year. We were lucky this summer, it wasn't that crowded when we were there. They love HersheyPark, mostly because it usually isn't very crowded and they like the rides there. We have been going there since they were 2 years old. They have no desire to go to Disneyland or Disneyworld. Instead of going on 1 vacation to a place like that, we go local and get seasons passes and go several times a year.
Venice09 on 2010-09-22:
My family loves Hershey Park, too! We always tried to go at least once a year. I love the grounds, and it's never really overcrowded. It does require an overnight stay, but it's well worth it.

Unhappy, you have a point about people not being let in. However, Disney should be able to figure something out to alleviate the overcrowding. If they paid me enough to find a solution, I'd come up with something!
Anonymous on 2010-09-22:
We had fun at Hershey Park too and even loved the tour. The Hershey Hotel was a "treat" too.
Venice09 on 2010-09-22:
I love the tour! Of course, the smell of chocolate has a lot to do with it. I don't even need the park. I could just take the tour all day!
Ytropious on 2010-09-22:
I know this is OT in an amusement park thread, but my husband and I went to Niagara Falls in March one year. It was like we had the entire city to ourselves. We did have to share it with some Japanese tourists, but overall it was AWESOME. Sure it's cold, but the falls look so cool in the cold, and you don't have to bump elbows with a bunch of tourists looking at it. Not to mention we got a killer off season deal on this swanky luxury sweet viewing the falls. Man, I want to go back!
Anonymous on 2010-09-22:
Off topic, but doesn't Hershey own or sponsor a school for underprivileged children, like a boarding school?
Anonymous on 2010-09-22:
Man, Y, now I want to go there! Maybe we can entice the people from other countries to check these places out instead of Disneyland. They would probably have a better time. Who doesn't love waterfalls and chocolate?
Ytropious on 2010-09-22:
Not to mention there's a Hershey STORE in Niagara. Free fudge! I've been to the falls in both summer and winter and it's 100% more awesome in the winter. In the summer it's full of families and tourists looking at the falls and doing all the little tourist things. In the winter the falls are so cool and icy, there's no one outside because it's cold (even though we walked everywhere from our hotel). We went to the touristy things too, but there's no one else in them so we could enjoy the wax museum and stuff at our own pace. I should be a marketer on the tourism board of Niagara, seriously.
Anonymous on 2010-09-22:
I also like to go off season to the touristy summer places. It's always better, although the weather can be dicey. The beach in the NW is another favorite--especially when there are storms.
jktshff1 on 2010-09-22:
rip..ya talkin bout this http://en.wikipedia.org/wiki/Milton_Hershey_School ?
Anonymous on 2010-09-22:
That's it, thanks jkt!
Venice09 on 2010-09-22:
I think I found out about the school at the park. There's a lot of history to be learned on the tour. Hershey's okay in my book.
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Freaky, Crowded Disneyland
Posted by on
ANAHEIM, CALIFORNIA -- Sunday, May 3rd I took my 3 sons and another young boy to Disneyland for a surprise. First of all it cost half of a fortune to get in the park! Secondly it was a long walk and 30 minutes to get to the ticket booth. The place was PACKED and there was only ONE TICKET booth open. I would have turned around and gone home if it weren't for the little faces looking up at me with pleading eyes... So ONE MORE HOUR AND $500 later, we were finally in the "happiest place on earth". It was AWFUL! Maybe it was a special occasion, I don't know, but it was packed and a whole bunch of really freaky people were walking around with ripped up black outfits, pale skin and freaky make-up to look like vampires I think. Some of them were mean and one was saying nasty stuff to one of my sons. They basically took over the park.

THIS IS WHY WE DON'T GO TO MAGIC MOUNTAIN! Some of the "vamps" guys were wearing girly vamp clothes and another guy was in a very, very tiny mini skirt. We seen one with a casket on his back. What's even weirder is the day was so hot, I thought I was going to pass-out in one of the 90 minute waiting lines to get on a ride. We could barely walk through the crowd. We had to hold hands to keep from getting separated. At the end of the day we were able to ride 3 RIDES! My youngest boy had a migraine brought on by stress and heat. He was spooked in a line when some crazy vamp was wearing contacts to make her eyeballs look like a cat. He started to think that real dead people were around us.

Disneyland is not the place it was when I was a kid. I was online today looking for a way to write them.
     
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Anonymous on 2009-05-05:
What goth/emo kids don't have a right to go to Disneyland?Times change,and I for one am glad they do.
Anonymous on 2009-05-05:
Looks like you were there during Bats Day in the Fun Park.

DigitalCommando on 2009-05-05:
Goth, emo, punk is nothing more than a failed attempt to make ugly kids look interesting. It didn't work.
Anonymous on 2009-05-05:
I don't know about that DC,I saw a goth kid yesterday all made up to look like a member of KISS..He looked very interesting....

KCRovert on 2009-05-05:
"We seen one"...rolling eyes...sorry, that's a big grammatical pet peeve of mine.
DigitalCommando on 2009-05-05:
As long as they don't join the ranks of Elvis impersonators I'm down with it.
Anonymous on 2009-05-05:
I'm sure you have you fill of 'The King' impersonators where your from..
DigitalCommando on 2009-05-05:
I've just always believed that Halloween is one day a year, not 365.
Anonymous on 2009-05-05:
"What's even weirder is the day was so hot,..."

Was there a big, red guy with horns and a bifurcated tail? If so, you were not in Disneyland.

It was a Chuck E Cheese.
BokiBean on 2009-05-05:
haha@Doc!!!

I can't stand Disneyland/world.
Anonymous on 2009-05-05:
I never been there but, from what people tell me its really expensive. For it to be the happiest place on earth you need a loaded wallet.
Anonymous on 2009-05-05:
One of the things I enjoy most about being a parent is knowing that my daughter is learning to accept/be tolerant/and appreciate all others, no matter how different they might be from what "I" deem normal or appropriate.



Anonymous on 2009-05-05:
It can get very expensive Wally.My daughter loves it there so I spend the cash to make her happy..
Anonymous on 2009-05-05:
I think Scrooge McDuck runs that joint.
Anonymous on 2009-05-05:
JC, I believe you should be considered for Mother Of The Year material in your city of residence.
Anonymous on 2009-05-05:
Freaky...Crowded...Sounds like Pioneer Square in Seattle on a Friday night. Stay away from there too..you'll be scarred for life. lol
SilverWngs71 on 2009-05-05:
I can say when I worked at Disney World, I made sure that she got her fill of it. Now I had to ride the slow rides because she was 3 and I was pregnant with my son, but I just flashed the ID card and got in. I know they have implemented the the Fast Pass but you have to get in quick to get a time to come back. Not sure if they have that at Disneyland however, they do at World.

I still Love WDW, not only because I worked there, but I grew up with it in my town and it can be a fun place to go.
Anonymous on 2009-05-05:
I'm a master of the fast pass. :)
Anonymous on 2009-05-05:
the fast pass was a great idea.
Anonymous on 2009-05-05:
LOL C20, depending which city I reside in, that could or could not be much of a compliment! ;)
Anonymous on 2009-05-05:
I don't believe that JC. :)

I'd like to head out to the left coast for one of those Headboard Bangers Ball things, where the chicks look like roosters. That would be different.
Anonymous on 2009-05-05:
Pale skin, freaky make-up and tight skirts? Sounds like you had "a walk in the park" as compared to my family's recent visit there!

Signed, Superbowl from M3C.
old fart on 2009-05-05:
A sign of the times is when ugly people make themselves even uglier for the "shock value"...
It bodes ill when this is considered the norm at ANY level of society and I for one am thankful that I have a limited number of years left on the planet. I cannot in my wildest nightmares, imagine what it will be like 20 or 30 years from now!

Good luck to you and yours in the future because you're going to need all that you can get!
Starlord on 2009-05-05:
Abby, the 'lab rat' from the series NCIS is a goth girl, and one of the sexiest women on the screen. That is one area of goth that I find acceptable.
Anonymous on 2009-05-05:
old_fart what do you have against people expressing themselves? Holy smokes I'd rather see a parade of goth girls and tat on tats than take another gander at your colon.
Anonymous on 2009-05-05:
One of my friends is Goth, and he has applied for so many jobs and has not been accepted because of the way he dresses. I'm like why would you go to an interview dressed in Goth. But he did get a job at hot topic.
Anonymous on 2009-05-05:
here here crabman!!
Anonymous on 2009-05-05:
Starlord, Abby has a pair of black lace up boots that she wears on the show that are so hot
Anonymous on 2009-05-05:
"......take another gander at your colon....."

Amen to that, Crabs!!! (BA)

The only colons that I want to see are the ones on my blasted KEYBOARD!!!!!!!
Anonymous on 2009-05-05:
When the dirt nap occurs, will the colon live on?
Anonymous on 2009-05-05:
This baby's going to get locked up if this continues.
Anonymous on 2009-05-05:
OFs colon is going to be in art museum near you.
Anonymous on 2009-05-05:
Why zz? Old fart's colon and Disneyland are major attractions.
Old fart's colon is connected to an a-hole at both ends.
That's unusual.
Anonymous on 2009-05-05:
And IT BEGINS.
Anonymous on 2009-05-05:
only one helpful on this gem?
Anonymous on 2009-05-05:
C2O!!!
Anonymous on 2009-05-05:
I voted helpful #2. Sounded appropriate. lol
madconsumer on 2009-05-05:
"He was spooked in a line when some crazy vamp was wearing contacts to make her eyeballs look like a cat. He started to think that real dead people were around us."


all thanks to the spongebob bk commercial.
Anonymous on 2009-05-05:
Wild review, Mickey Mouse meets Hollywierd.
Anonymous on 2009-05-05:
Supes, perhaps you should rerun your initial review regarding "Ernie and Bert" going to Disneyland! *wink-wink*
Anonymous on 2009-05-05:
That beating was one I don't need again, LOL. Let them eat cake.

Anonymous on 2009-05-05:
lol man Super got some serious heat for that one.
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StarEmpty StarEmpty StarEmpty StarEmpty Star
Disappointing
Posted by on
Rating: 1/51
ANAHEIM, CALIFORNIA -- We have been to Disneyland before and this trip was so disappointing.the security is a joke and everyday they are changing the policy. Magic morning is a bust Disneyland forgets to tell you that half the park is closed, so what's the point of going early? Walt Disney is turning in his grave. Every ride is dirty and out dated. Come on Disney you guys are raping us for 60 billion a year. Get it together!
     
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Reentry of disney with stamp
Posted by on
My grandaughter who is 12 years old was initially denied reentry to disneyland. she had been stamped earlier in the day, but the woman at the gate after letting myself in denied her entry and started drilling her about what time we had previously entered and when I tried to speak she shushed me and told me to let her answer. She was extremely rude and didn't even have a light to check if her stamp was still visible. She finally called someone in charge to the gate and after more questioning they let her in. This left us both extremely upset and I told the person I thought that all that questioning was ridiculous being that we had purchased the 4 day hopper tickets and they shouldn't need to do that because people pay a lot of money for their tickets.
     
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Helpful on 2010-08-21:
"I told the person I thought that all that questioning was ridiculous being that we had purchased the 4 day hopper tickets and they shouldn't need to do that because people pay a lot of money for their tickets."

Except for those people who don't and try to get members in for free.
Anonymous on 2010-08-22:
Someones taking their job too seriously. If someone hushed me while they were bullying my grandchild, someone would have gotten a HUGE earful.
raven2010 on 2010-08-22:
WOW< even if she suspected the child was trying to get in on an old pass, there was NO reason for badgering the kid, and absolutely no excuse for hushing an adult.

I agree with Prince. Had I been in the OP's shoes, that employee would have had a very bad day, courtesy of my mouth!
SaMoore on 2010-08-22:
+10 raven. There is no excuse for harassing a child and it's totally inappropriate.
PepperElf on 2010-08-22:
not to mention it may be illegal to grill the child like that without the parent allowed to defend the child.


Anonymous on 2010-08-22:
I hope you complained about this employees rude behavior to you and your Grandchild.
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Rude and disrespectful Disney Employees
Posted by on
I went to Disney with my family to celebrate my grandbaby's 1st year on May 12 As we arived we saw two characters available for pictures. Since both lines were long I stood on one and my son and daughter in-law on the other with the baby. Their line finish first and came over to me;I was still wating on line. As I was telling my son who was carrying the baby to hurry, this employee came out of nowhere and told me I was no longer on line and when I asked him why, he did not give an answer and just keept bringing others in front of us. I felt like punching him on the face. Disney should give a serious training to employees who make people have a bad taste about Disney. I'm the recreational HR Manager for my company and I purchase tickets on consignmnt. I will no longer purchase Disney tickets for my employees any more Disney can thank this rude employee. Disapointed Esmy.
     
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Weedwhacked on 2010-05-14:
So you were in one line and thought you deserved getting put in front of another line?
Alain on 2010-05-14:
You can try to give Disney a note at: Disneyland, Guest Relations, 1313 Harbor Blvd., PO Box 3232, Anahiem, CA 92803-6161 or via studio.go.com/cgi-bin/gmail.cgi?template=disneyland/form.tpl or try calling 714-781-7290.
Anonymous on 2010-05-14:
I'm sorry, but you tried to beat the system. If you were waiting in line for a ride would you permit a family to cut in front of you to meet up with one lone family member saving a spot? Doubtful. I am not excusing the rudeness, if there was in fact rudeness but you wouldn't have liked his answer no matter how he responded.
redmx3racer on 2010-05-15:
Have you told your employees of this decision?
Anonymous on 2010-05-15:
PC + 10
Starlord on 2010-05-15:
My experience with Disneyland left a bitter taste in my mouth as well. I rented a wheelchair, and had one employee at the Haunted Mansion ride try to load me in the FRONT of the car. Then, upon reaching the exit, the shuttle to the parking lot was about 100 yeards from the gate. We asked for my wife to take me to the shuttle and bring the chair back, and this young punk refused. At one point he cocked his fist, and I told if he felt froggy, to jump, I may be disabled, but I could still handle him. When I wrote Disneyland, describing my bad experience, they sent me two half-price coupons. They received them back, shredded. It was bad enough almost everything was not working that day, but to be treated like a crook was just too much.
redfo on 2010-05-18:
I agree with you Disney needs to train it's employee on proper customer service. The employees they are hiring are terrible.
The Triplets boy boy girl on 2012-04-12:
"I felt like punching him on the face."

That would have gone well. Hope you don't feel that way when your children misbehave.

Are you the same person on complaintsboard who also threatened to fire her employees if they went to Disney? Or talked about taking their children to Disney?
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No Fireworks--Dangerously Crowded
Posted by on
WTF No Fireworks!!! I was at Disneyland with my grand kids and daughters and we were waiting for the fireworks and parade to start. It never happened even though it was listed on their web site, park events schedule, and several staff members told us where to sit and what time it started. I had been to Disneyland several times before, but it had been 15 years since my last visit. My question to Disney execs is what happened to the park? It is now monstrous in size and dangerously crowded. My granddaughter was almost trampled by people getting on and off rides. We were almost hit by cars speeding out of the parking garage after the park closed.

I will say the food was delicious and the service at the dining areas was exemplary. The ride operators were mostly very kind and we did get to meet many Disney characters. The lines were as expected, but the fast passes reduced waiting times by quite a bit.

I probably will not go back because it was extremely expensive and my kids are too old for Disney now.
     
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MacOSXpert on 2010-04-27:
I hear you, and what about Disney and their racist survey days?
One day my uncle, who is white got chosen for a pretty cool survey that didn't have any racial questions.
Another day my aunt, who is hispanic was chosen, her survey was about if she speaks Spanish, watches Spanish tv and reads Spanish magazines...
Thanks for racial profiling, Disney!
goduke on 2010-04-27:
The reason Disney would want to know if their hispanic guests read Spanish magazines and watch Spanish TV is so they can know if they need to place advertising there. It's not racial profiling. Please.

As for the OP, I'm kind of curious what Disney said when you asked them about the fireworks and parade. Let us know.
NanS123 on 2010-04-27:
I don't think you are ever too old to enjoy Disney! :)

My suggestion would be to write Disney Corp. a letter and express your complaint/concerns. I'm sure they would take it very seriously and would appreciate the feed back (especially if the department who updates the web site is asleep at the switch).
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Busted Fake Wheel Chair User!!
Posted by on
Excellent Job Disney Security!!! Went to Disneyland (Anaheim) yesterday and I actually saw Disneyland Security walk-out (kick-out) a family for using the Fake Wheelchair trick to get on rides. The busted guests were not happy because they were informed (in front of a dozen other guests within earshot) that their entire families tickets were voided for the day! It was awesome!!! In Fantasyland, we (and several other families) watched as Disney Security "tailed" the family from one ride to another as the family (who all were obviously perfectly healthy) took turns "acting" as the person with the disability to get on the rides via handicap express loading. Keep up the good work Disney Security!!!
     
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Anonymous on 2009-07-27:
I wish I could have seen that. What a bunch of losers. I feel sorry if there were children involved who didn't get to enjoy the entire park.
Starlord on 2009-07-27:
It is hard enough to be respected while people pull stuff like this and give all disabled a black eye. In this event, I applaud Disney for having alert forces.
spiderman2 on 2009-07-27:
Go Disney!
MRM on 2009-07-27:
Awesome fact: "Disney" is actually a changed version of Walt's family's original name. The original name was D'Isigny. It was around the year 1044. Originally from France, Isigny-Sur-Mer was the area that Walt's relatives came from.
MRM on 2009-07-27:
You better act like you know!
Hugh_Jorgen on 2009-07-27:
I was at Sea World in Orlando a couple of years ago. Several times through the day I saw the same family (Mom, Dad and 2 Teenage Kids) zipping to the front of the lines on their rented Rascal Scooters.

I guess as long as you were willing to rent their scooters for $25 per day per person, they were willing to allow you to be handicapped for the day.

Nicely done Disney.
MRM on 2009-07-27:
Another amazing TidBits: How far apart are the trash cans? Walt Disney ate a hot dog in Disneyland and counted how many steps it took to finish it. It took him 17 steps, which is the spacing used in every Disney park today. If you don't know, now you know!
Anonymous on 2009-07-27:
WTH, MRM? Are you suddenly obsessed with Wikipedia?
MRM on 2009-07-27:
Amazing M3C Fact: MissMarple other former nics were EmtC, Leela, and Mrs. Yoowho. You better recognize!
DebtorBasher on 2009-07-27:
More places could learn from Disneyland!

Ewww...I got water in my ear! I hate when that happens!
BokiBean on 2009-07-27:
MRM, Walt was trippin'. Again.
Eloise on 2009-07-27:
Disney is also the best employer. Employees get tons of perks! Great review!
kinthenorthwest on 2011-07-05:
Its people like this that make it bad for those that really need these types of services.
Several years back one of my children got some tickets from their company. It was for a specific day with lunch included. They were really cheap tickets so pretty much our whole family was going to be there.
I woke up that morning and literally could not stand on my foot(Old recurring injury). I could sit but just could not put weight on it.

We were kindly informed of the carts we could rent so I went. I did not realize about the going to the front until about 2 hours after we had been there and was doing the reservation thing for one of the fuller rides.
I will have to say the carts are really really slow..But over all I had a fantastic day and wouldn't have traded it for anything.
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Disneyland Could Care Less About The Complaints On This Or Any Site
Posted by on
It is plain that Disney couldn't care less about its customers. This is evident in that they sell over 300 to 500 thousand annual passports. The park only holds 70 thousand people. This means that no matter when you and your family go, all be it you will need to file for BK afterward, the park is guaranteed to be PACKED!!

Further, the greedy share holders and Board of trustees know that we are in a deep depression and still they charge twice as much as any other park out there. It is time to teach them a lesson and STOP going to their theme parks!
     
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moneybags on 2009-06-15:
Agree but about Disneyworld in Orlando. The prices are outrageous....not what Walt intended as "the happiest place on earth!" While we will be in Orlando next week with our granddaughter, Disney will not see us or our money.
Anonymous on 2009-06-15:
It's not always packed,you have to know when to go.I assume you went recently,with kids out of school of course it's going to be packed...We usually go in Sept,hardly any wait..and as an added bonus no KOOKY tourists!
Anonymous on 2009-06-15:
TW -- good advice. I've always had good luck showing up at parks when they open, first thing in the morning.

Anonymous on 2009-06-15:
Never been to disney land, or Disney world.:( My folks were always to broke to take me.
Anonymous on 2009-06-15:
Best time to go is the week after Thanksgiving. Lowest attendance and hardly any lines. For a better deal go to Universal.
MRM on 2009-06-15:
Wally, now that you have a netbook, its time to do some computer hacking. Drive around the neighborhood, look for wi-fi connections, and use a program to crack WEP, so that you could infiltrate their network.
Anonymous on 2009-06-15:
Terrible suggestion, MRM. I've been the victim of this before, and I'm not happy about it.
MRM on 2009-06-15:
You, Wally, you too can become an elite computer hacker!
MRM on 2009-06-15:
Sorry, MM for your mishaps. Please note that this literature is for educational purposes only.
BokiBean on 2009-06-15:
I just can't stand Disneyworld, and can't imagine Disneyland is any better.

My best memories of family time together were when we went camping..getting back to nature, instead of blue dyed water and people dressed up like commercial characters.
Anonymous on 2009-06-15:
I'm already piggybacking of my neighbors connection, his internet is slow as shyt though.
Anonymous on 2009-06-15:
I no longer comment on Disneyland threads as it could prove hazardous to my cyber health.

MRM, every once and awhile I look to see what Wi-Fi's are running around my house. I can always pick up at least 6-8 of them. Of course five of them were just plugged in and never secured.

BokiBean on 2009-06-15:
Also, you don't have to stand in line to innertube down a creek or river...good times!
MRM on 2009-06-15:
Its best to lower the router's transmitter signal so that it will not go outside of the house.
Anonymous on 2009-06-15:
I have at least two unsecured networks in my area, they really slow though.
MRM on 2009-06-15:
The networks are slow because the wi-fi signals are weak. The closer you are to the access point, the stronger the wi-fi signal.
PepperElf on 2009-06-15:
so... they're "evil" for not lowering the prices during "this economy"?


I'm laughing actually. mostly because I've heard about one company that does vacation rentals and every other customer usually yells at them about why they "deserve" a big discount ...

basically claiming "the economy is bad, therefore you owe it to me to give e 20% off my $3000 vacation cost".

and to that all I can think is... if the economy is bad, what's wrong with a vacation in a back yard or state park...


but whenever I hear someone complain that their $3000 vaction is too expensive and they only want to be charge say $1500 or $2000... I just roll my eyes.

obviously the economy can't be THAT bad for them if they're still willing to fork out even that much for it.
Anonymous on 2009-06-15:
Amusement parks have always been expensive. But honey, you really can not compare Disney to Six Flags for example. They are not on the same level. You go to Disney, you pay. Or don't go and shut up. If you are too lazy to research peak times and when the best time to go is, you have only yourself to blame for your "bad expensive trip".

Do you think it was cheap to build that park? Do you think it is cheap to maintain it? The electric bill each month alone is probably more than your whole family pays in a year. Stop crying and grow up.
Anonymous on 2009-06-15:
NOTE TO SELF: I no longer comment on Disneyland threads as it could prove hazardous to my cyber health.
DebtorBasher on 2009-06-15:
I've never been to Disneyland, but I have been to DisneyWorld the week before Christmas and there was no waiting in lines for anything, but there was a good amount of people there...it was perfect weather, high 60's, low 70's...the locals were all running around with blankets around them and the tourist had shorts on...those sissy Florida men!
madconsumer on 2009-06-15:
at least this wasn't about gay men and women there.
Slimjim on 2009-06-15:
1. Annual passes are not sold on the expectation every single person who holds one shows up on the SAME DAY. No logic to that complaint.
2. Why would they lower their admission if you acknowledge they pack the park as is?
3. What "comparable" parks are they double the admission of?
4. I understand they are "G" friendly. Are you sure Super you don't want to add anything?
Anonymous on 2009-06-15:
NOTE TO SLIM: I no longer comment on Disneyland threads as it could prove hazardous to my cyber health.
BokiBean on 2009-06-15:
Six Flags is broke. Maybe they didn't charge enough...
Anonymous on 2009-06-15:
Our Six Flags Magic Mountain is nothing but a gang banger hang out on the weekends. Most families avoid Magic Mountain like the plague on weekends.
PepperElf on 2009-06-15:
disney in Japan is nice :)
but everything is expensive in Japan so... in a way disney isn't really overpriced compared to the rest of the economy
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We'll Never Go Again!
Posted by on
We brought our 3 children to Disneyland Dec of 2008, the staff were so very rude, there was at least a 90 minute wait for each ride. The one thing I found interesting is the rides are pretty much the very same ones they had when I was there at age 12, that's over 20 years! The streets were so crowded we could barely walk. At one point our youngest son got separated from us and we had to go to the lost child spot and wait over 20 minutes just to make a report! (it felt like hours)We got to the park at about 8am, but the stores and stuff didn't even open until 11:00am (the things they don't tell you on the website) they also said they were having parades threw out the day but the only one we saw was in the evening and we couldn't get close enough to even make out what was happening. I do remember one staff actually yelling at one of my children because they tried to get a closer look at the parade and the guy yelled "I've already told you not to stand there!"

The biggest disappointment of it all was the fact the not once did we see one of the Disney characters! The entire day, and not one. We finally left the park at 9pm and swore we would never go back.
     
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yoke on 2009-01-05:
It amazes me the amount of people who come onto this site to compalin about how crowded Disney gets. Do people really think they are the only ones going to Disney while on vacation?

I will agree on the part where the characters are not out in the park. The last couple of times that we have gone, both Disneyland and Disneyworld the characters have not been out. Years ago they would be out walking the park and greeting the guests.
woodsk1 on 2009-01-05:
I was at WDW over Christmas, and had a great time. The staff was nice, the parades where great. One must realize it is the holdays and they are going to be crowded. get over it! And for the charecters, no they wear not on the street, but on the maps it told where they are going to be and the times. In the magic kingdom, Mickey was there from 11am- till close...
Anonymous on 2009-01-05:
It would scare the begeezus out of most parents to be separated from their child. There should be a better system in a place that size to report lost children.

Now, for the rest of your post. Disneyland is ALWAYS busy. You made the conscious decision to go during the BUSIEST time of the year. Everyone goes for the parades, the holiday decorations and the fireworks show. Do you really wonder why the place is so crowded and the waits were so long? You say the rides were the same as they were when you were a child twendy years ago. No, not all of them but there are some that are. That is what adds to part of Disneyland's nostalgic value. Surely that concept is not lost on you, is it? You say an employee told your child "I've already told you not to stand there". Why was your child still standing there if he was already told once? Better yet, why did you let your child return to the spot he/she was already told not to be in?

Okay, this rant is over and you get the point.
Anonymous on 2009-01-05:
It's a small world...... after all...

it's a world of pissed off, a world of crowds
its a world of people who beech out loud,
theres a big rat with friends
that are all cashing in
while you're cramped in with them all
SLR+ on 2009-01-05:
You don't go to Disney during December holidays! Period.
Anonymous on 2009-01-05:
awesome one more tourist vowing to never go to Disneyland..

Anonymous on 2009-01-05:
Nobody slipped her a Mickey.
Ponie on 2009-01-05:
I've been to a Disney park twice, both at the same time--first and last. I think it's a lovely place...to stay away from.
Anonymous on 2009-01-05:
Aww, c'mon Ponie. Go with me and my friends. I'll everyone out of the way for us. We'll have a great time! :)
Ponie on 2009-01-05:
Maybe I'll take you up on your invitation, John. My one venture was to Disney World. Should have known what to expect because it was over the year end holidays. But had to make it then because we were visiting my Sis and BIL in Tampa. Best part? Touring the brewery because of the samples at the end. :) Wonder if they still do that?
Ponie on 2009-01-05:
Maybe I'll take you up on your invitation, John. My one venture was to Disney World. Should have known what to expect because it was over the year end holidays. But had to make it then because we were visiting my Sis and BIL in Tampa. Best part? Touring the brewery because of the samples at the end. :) Wonder if they still do that?
Starlord on 2009-01-05:
You know, I was so zeroed in on all the stuff that was out of order and not working, the rudeness of the Disneyland employees, the outrageous cost of food, and $3.00 for a pint of water, that I never even realized that we didn't see one character while we were there. No Mickey or Minn ie, no Pluto. Gee it sounds like A Christmas Story where the narrator is talking about the stolen turkey. ROFL
Anonymous on 2009-01-05:
El Loco Gringo, best answer.
TGT101 on 2009-01-05:
They were probably "yelling" at your kid because they didn't what them to be driven over by the parade floats.
GiveMeABreak on 2009-07-27:
These posts are hilarious! I worked at Disneyland (Anaheim) for five years while I was in college. All I have to say is...ALL of you should get a job in customer service or tourism just once in your life and you would find out how ridiculous the everyday guest can be. Me and my friends can sit around for hours and tell you stories that would change your mind about who is in the right and who is in the wrong in most of these posts. Do some homework before you take a trip somewhere or at least act like you have some common sense. Disney doesn't control the weather (come on a cooler day). Disney doesn't control how many people decide to come to the park each day (come during off-peak or use the fast-pass system). Disney DOES allow you to bring outside food and water into the park as long as you follow the rules (so why are you whining about the price of water & churros?). Bring a Arrowhead bottle of water from the grocery store and a big bag of Lay's potato chips!! So stop complaining about the temperature, attendance and optional food prices!! Trust me, if you treat any employees from any company rudely then you are not going to get the best results.
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