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EBay rules and get Free items
Posted by on

FREEBE Time on Ebay go get your free products compliments of EBAY
Lest take a long look at what is EBay … First we look at the agreement conditions and their incorrect wording and meanings ….
They try to state it’s not an auction only a platform to allow buyers and sellers to trade
an auction by any standard, all fees apply and it’s run on a normal web auction lines.
Now consider there is more private person selling on line than dealers, yet EBay classifies everyone as trade or corporate sellers so the trade practices laws apply …
but in all cases they do not.
Like any auction even trade the auction laws are simply buyer beware… so why do this, well it’s a game EBay’s plays, they classify the buyers having 90% protection and the sellers almost none.
Again one must take a serious look at how this is set up and why, The system is derived around a feedback from the buyers to the sellers and the greater the amount of good feedback the higher the sales will be… But the catch with EBay is only three bad feedbacks and the seller is terminated and in a real dirty tricks way … On Termination everyone is let known this trader is a crook and all sales or pending sales will be cancelled forthwith, the business of this trader it over due to non credibility …. Consider many have been in operation for years and have gathered thousands of good feedback, great seller, great product, all lost Toataly unfair of EBAY
Take a look at many of the seller auction one would see disclaimers to the fact of offering the buyer the opportunity to contact them to sort out any problems before and red bad feedback it placed. Fear of being terminated is always high on the list .
What EBay is doing is scaring the Sellers to give away free stocks and or credits to keep his place on EBay
If one was stupid enough to try to fight this with either EBay or PayPal the seller would be at a 99% disadvantage and will lose, even if the buyer is lying.
Under the conditions the buyer can say it was not as advertised, say anything or not received it makes no matter, so the buyer can get a free products every time. Most sellers give products and credit way. As it cost more to be terminated. that losing a single item .
Now if it goes to a fight and the seller states he wants the product retuned before a credit is raised and that would be the best method for all. But PayPal has a stupid method it lets the lying buyer go and get a Post or freight tracking number and they credit on that, the buyer does not send back the item its only method of ….Instant credit with no checks
Here is an international comment from a seller and his reason to change way over the cost to cover that problem: When I accept a payment without insurance all you have to do is saying PayPal that the item didn't arrive at your place, then you get your money back. If it really arrives or not! Is this reason enough for you

ITS FREEBEE time for everyone on eBay as that’s their rules.

This only applies to the lying cheating buyers as any honest buyer would first send an email to the seller explain his/ her problem and like most sellers that would be taken care of.

Here is one good seller that got the chop by 3 sellers saying bad things about the products, did eBay consider this no , he/she is history...
swimwear company
And this one was an excellent seller with over 4000 great feedback comments and eBay did not consider that.


What happens is the red bad feedback is placed on line first and no amount of talking to these buyers would produce a result as its only fee item they are interested in.

Ebay rules SUCK they are designed to protect Buyers even if they are dishonest
     
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User Replies:
trmn8r on 03/10/2011:
I agree that Ebay's rules have become slanted far in favor of buyers, and that the seller is much more susceptible to fraud. Ebay became very popular, and sadly it was a huge magnet for fraudulent activity. The fraudulent sellers had the early upper hand, and as a result the honest sellers are now paying the price.
Anonymous on 03/10/2011:
I hate selling stuff on eBay with all the crap they put sellers through.
Inat on 03/11/2011:
yeah, I rarely if ever sell on eBay as it is wrought with fraud. I will not sell internationally and I always ship with confirmation receipt. I know it cuts into profits to do so but it is better than losing product to dishonest buyers and bad eBay rules
hiall on 03/15/2011:
Lets see how many bad things are on Ebay and post them here , it got to assist Ebay to change what they do
1 . Buyers
2 Writing their own answers and comments , this fools the sellers and promotes the bidding
3 Double bidding , using friends or even other log on names to make the sale step up
4 Selling items that are not belonging to the seller
5 Showing way too high a postage or freight costing
6 Vehicles : selling insurance write-offs’ damaged cars that for a normal person almost impossible to repair at a reasonable cost . added to that no PayPal just cash , poor photos

Ebay charges are to high as is PayPal , the worst would be the exchange rates between all countries , way over what’s normally available elsewhere

Differences in charges between countries to list a item , they should be the same then a seller can place item in the countries he want to target and have the same rates

Feedback system say no more totally CRAP and bias towards the buyer even if they are liars
No real checks in place
The complaints is hard to get the satisfactory answers the problem is we get so many different person trying to answer the one complaint and then we get standard answers .


Now lets hear from you all

I have been kind
DebtorBasher on 03/15/2011:
I recently left Ebay after being a seller for several years. I found a great online auction that is very similar to Ebay, but it is absolutely FREE for the sellers because they make their money from advertisers, not by charging up fees to the members. It's Webstore.com ... this isn't meant to sound like an advertisement, but a suggestion to those who want to sell but doesn't want fees to eat up their profits.
DebtorBasher on 03/15/2011:
Ebay also no longer allows sellers to accept checks or money orders..only Paypal...as sellers, we are not allowed to make 'insurance optional but at buyer's risk'...it's just not what it used to be, so I left them.
ebayandme on 03/30/2011:
YOU ARE 100% RIGHT, EBAY AND PAY PAL IS ALL ABOUT THE BUYERS AND THE POWER SELLERS, THE SMALL SELLERS GET SCREWED ALL THE TIME BY BUYERS AND E BAY WILL BACK THEM UP 100%, THEY CAN LIE, PLAY GAMES, AND E BAY WILL SMILE KISS THE BUYERS (YOU KNOW WHAT) NO RETURN MEANS NOTHING TO E BAY, YOU CAN SAY NO RETURNS BUT E BAY WILL ALWAYS GIVE THE BUYER A REFUND NO MATTER WHAT, JUST ASK AND EBAY WILL DO ANYTHING FOR THE BUYER. SEE WHAT HAPPENS TO EBAY WHEN ALL BUYERS GET FED UP AND STOP SELLING ON EBAY, WOULDN'T THE BE A KICK IN THE A-- FOR EBAY, THEY DESERVE EVERYTHING THEY GET.
No long selling on eBay on 02/27/2012:
I had a buyer who kept asking for compensation but would not provide a picture of the broken knife and would not ship the item back even with me providing 100% of the cost for shipping both ways along with some handling money and an apology. She claimed a stainless steel knife was broke… not likely. But she held me for ransom and when I didn’t give her any money back she gave me a neutral mark that claims I didn’t offer compensation, so now future buyers will hesitate to buy from me. Kudos’ to her, she probably gets many refunds. eBay should do some research, see I offered 100% by reading my messages and sent messages and remove bad marks based on that but instead they encourage this bad behavior by not doing anything about it so as a buyer you can get over pretty easy, just find someone with a high score and tell them you want compensation because the item was broke or what ever…
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The "eBafia"
Posted by on
EBay (aka “the eBafia”) is demonstrably a totally unscrupulous, dysfunctional, criminal organization!

How could that be, you ask? Well, with much effort and some multi-auction analysis, it can be very clearly demonstrated (see the following link) that shill bidding fraud by unscrupulous professional sellers on nominal-start auctions, is rampant on eBay auctions, and the executives “in the know” at eBay, unless they are actually even more naive than they apparently think all we simple consumers are, cannot but be aware of that criminal activity.

And, of course they will say they are not aware, because they do not want to be aware, because if they admit that they are aware of such criminal activity (which they cannot but be, and from which they are profiting), and they do nothing effective about it (which they don’t), then they are guilty of the crime of “criminal facilitation”. It’s as simple as that!

And, it can also be demonstrated that, contrary to their claims, they do not do anything proactive nor truly effective to prevent such criminal activity. Indeed, they have done the very opposite, during the second half of 2008 eBay introduced anonymous non-unique masking of bidding IDs, which serves no logical purpose other than to deliberately further obscure such criminal activity and aid and abet said criminal shill-bidding sellers to maximize their sale prices, thus maximizing eBay’s final valuation fee (FVF).

It’s even worse in the UK, where the form of bidder masking makes it simply impossible for buyers to detect the unscrupulous, sophisticated shill-bidding professional sellers that undoubtedly now infest eBay UK auctions. Needless to say sales by auction on the UK site have collapsed to a small fraction of what they used to be.

Is it any wonder then that, relatively speaking, buyers are staying away, and eBay’s marketplace business, the world over, is still going down the toilet?

From an eBay buyer’s point of view, the full ugly story of eBay, and the proof of eBay’s criminality, at
http://www.auctionbytes.com/forum/phpBB/viewtopic.php?p=6502877

It is about time that some competent authority in the US shone a bright light under this slimy rock.

eBay: Dead Man Walking!

Then there is PayPal—about the only part of the eBay business that is not, relatively speaking, going backwards.

PayPal is an unregulated, unprincipled, systemically dysfunctional, amateur organization (just like its ugly mother, eBay).

PayPal and Bill Me Later are not a bank, are not regulated as banks are, do not subscribe the banks’ credit card code of ethical behaviour, and yet offer banking-type services, services that would be more appropriately and more competently carried out under the auspices of the real banking community (via their credit card organization partners).

The simple fact is that without the bankers’ knowledge of the entities involved in the transactions, PayPal, or any other non-bank provider, will always be handicapped. Non-bank providers will never guarantee anything for the buyer or seller because they simply cannot have the bankers’ level of knowledge of the entities involved.

The head turkey at eBay, ‘Noise’ Donahoe, has occasionally talked of the possibility of offloading PayPal, because he is just barely smart enough to know that when the major credit card companies do get off their butts and introduce a like card/terminal-less payments system to complement their credit card system, they will do it properly, and the dysfunctional PayPal will then sink like a stone—other than, possibly, on what is by then left of the Donahoe-shrinking eBay marketplace. Possibly, the banks may even let PayPal keep those problematic customers that the banks, who will always better ‘know’ the entities involved, might not likely allow a merchant-type facility.

If Donahoe has any brain at all he will be actively trying to sell PayPal to the banks to complement their credit card system; but I doubt the banks would want to lower their image any further by associating themselves with the likes of PayPal; not even for a peppercorn consideration would the banks touch such a dysfunctional amateur operation as PayPal, I suspect.

Does anyone then think that ‘all the banks’ are not watching this market segment with interest, and is it possible that PayPal could be having some negative effect on their credit card business? Why then would ‘the banks’ not be considering a like system to complement their existing card systems? The simple fact is that anything that PayPal can do ‘the banks’ can do better (read ‘properly’) and, after all, every internet banking user is already set up to receive such a service directly, efficiently and securely, from their bank.

Do we then need to offer the banks and the major credit card companies another such monopoly-type situation? Ideally not. But, having said that, within the credit card system the individual banks do (marginally) compete with each other on terms, interest rates, etc.

Regardless, it would be nice to have a card/terminal-less system that worked efficiently and effectively—as does the banks’ credit card system. Regrettably (or thankfully, some say), PayPal does not have such a partnership with ‘all the banks’ and so PayPal can never offer that same effectiveness.

My only surprise is that ‘all the banks’, via their credit card partners, have not yet offered their own system. When they do, I suspect that it will be bye, bye, PayPal—you most ugly of daughters. And, more importantly, we will then have a system that works properly, just like our credit cards do!

In support of the above comment I offer an introduction to the full sad/ugly story of eBay/PayPal at
http://www.auctionbytes.com/forum/phpBB/viewtopic.php?p=6502877

How did this clown this clown Donahoe ever get to be CEO of a listed public company? Oh, that’s right, she who would be governor of California selected him. Donahoe is undoubtedly going to go down in US corporate history as the man who literally did ‘kill the golden goose’.

And, if you want a laugh or a cry (whatever moves you), take a look at this recent video interview of this clumsy, inarticulate, chimpanzee (the hand language tells it all) at
http://www.youtube.com/watch?v=kgmBYHOvb8Q&feature=player_embedded
     
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User Replies:
Ytropious on 03/19/2010:
Actually I want to point out that eBay DOES care about shilling because I was caught doing it once. I got suspended for a month. You can feel free to report any auction you think is shilling and hope for the best.
BEJ on 03/19/2010:
What is shilling?
Anonymous on 03/19/2010:
A "set up" person. Bidding in collusion with others.
Starlord on 03/19/2010:
Why do people automatically assume that people are trying to drive up bidding when they drop out near the end of the auction, that they are in some kind of conspiracy? I have bid on numerous items on eBay, only to have to drop out of the bidding when it got too rich for me. I did not conspire with anyone, and don't understand the incentive for doing something like that. At least they have that feature now, where you let eBay know the maximum you can bid, and the computer automatically bids for you. If the item sells for less than you are willing to go, you will win, and pay less than you were willing to go. I won a couple of items that way, and ended up with a couple of real bargains. Don't attribute evil intent to what is more likely just the nature of the auctions.
Anonymous on 03/19/2010:
I am with Star. I too bid quite often on Ebay. I bid what I am willing to pay and no more. No shilling going on.

And Ebay gets around the law breaking by claiming to be just a 'venue'. Don't get me started on Paypal.
Starlord on 03/20/2010:
Thank you, Lady. Stop and examine what the OP states. What is the incentive for someone to shill? What do they get out of it? What is this 'masking' of bidders. Every bidder's screen name is posted and every winning bidder is announced, so how are they 'masking?' Again, as I say so often, why are people so quick to ascribe evil to what is more likely a misunderstanding or simple error?
JohnShort on 03/23/2010:
Phillip, very informative post!
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Ebay Needs To Be Closed!
Posted by on
SEQUIM, WASHINGTON -- I have sold on eBay since early 2006 with 100% feedback on all sold and purchased items. Recently, I experienced with what would be my last transaction on eBay, I closed my account after this, because of a person who was very deceptive, hard to deal with, and in the end, ripped me off over $400 plus the item, and WITH the help of eBay and PayPal (two of the same, one owned by the other). As all other sales in the past, this item which was a fragile figurine, one of three I sold and mailed, the other two arriving fine and with positive feedback left, that sold for a little over $400. The person was complaining about things from the second she won the item, a sure sign she would be trouble. Well sure enough, she received the item, immediately put a claim in with PayPal, then emailed me it arrived broken "after" filing the claim.

PayPal informed the buyer they were to send them a tracking number showing the "item" had been sent back to me (the item having insurance required so I needed it for the postal claim), which they did in the time frame that PayPal gave them, which was March 3rd. I received a delivery notification from the post office that a "letter" was needing to be picked up and signed for. Once I got to the post office, I found that the "letter" was from the buyer who was supposed to be sending the "item" back. I refused the "letter" and called PayPal, where I am now in appeals with them to retrieve my money beings they did not uphold their end of the request. Of course in PayPal's warped sense of doing things, they automatically gave them their refund of over $400, the minute I called them and told them what had happened. This made no sense to me beings I just told them that they sent a "letter", NOT the item, but that's PayPal's rules they said. After they released the money back to the buyer, who now had my figurine still, which was probably in fine condition & was pristine when shipped out, they now also have their money back.

So I now wait in the appeals process, having faxed them copies of the notice from the post office showing that it was indeed a "letter" not a "package with a broken figurine in it", the receipt showing I refused it (I figured logically that as long as it showed not received, they would not refund the money until I had the time to call them, Wrong!), as well as the receipt showing that this person signed for the returned letter which matched the tracking numbers off of my evidence I faxed them. Now again, logic would tell one that I should get my money, we will see on that score. After dealing with them for over a month, I know now that anything can happen with them. I closed my eBay account not wanting anything to do with them after this, especially after they made the illogical decision of not allowing sellers to leave negative feedback for buyers, guess they "all" wear halo's, and when checking for messages, there I see a big fat negative feedback left for me from this person.

I called eBay and explained that these people still had my item, got their money back, I had shipped it immediately, packaged it VERY carefully, (pictures kept of packaged item in stages), shipped it immediately, and yet, eBay's rules say that they cannot remove negative feedback unless one of two things happens. One, they used profanity in their feedback, which they did not, or, they leave it for the wrong person. Well, as you can see, neither of those fit my reason for wanting this final blemish removed from my 100% feedback site, this one being the last I would receive, so according to eBay, it will remain. eBay has made it so that ALL the rules apply to and protect the buyer, as has PayPal. I also have purchased off of eBay, so I am a buyer as well, but it needs to go both ways. There are those out there without halo's on both ends of the spectrum. The weird thing is, and that really makes no sense, is that it is us, the sellers, that they make their millions on, not the buyers, so why would they make it harder for the sellers, and easier for the buyers to steal, knowing there is nothing that can be done in the feedback forum.

And, if you think when you post an item to sell on eBay, that the rules you put in place in your listing have to be followed, they WILL BE over ruled by PayPal once paid for, those rules will be null and void, and will not mean a thing, you should just leave them out, because they mean nothing to PayPal. Another thing, eBay made it so that the only way a buyer can pay is through PayPal, no more checks or money orders. Could this be because eBay owns PayPal, and they were counting all the fees they were missing through PayPal when paid for with a check or money order? I think so, and, then once in the web of PayPal, sellers beware, the buyer WILL ALWAYS WIN! I asked one of eBay's workers in their so called "Resolution Center" today, and asked her why on earth did they make changes to their feedback rules, and her words were "I can't divulge that".

What's that mean? Both eBay and PayPal need to be put out of business. They are being allowed to systematically run a company that no one oversees, and allows people to rip each other off, is FILLED with loop holes to suit their rules, and makes a fortune off of "our" merchandise. They need to be governed if not closed down, and watched by an outsider, not from within their companies. Won't work to have the vampire in charge of the blood bank! The thousands on the internet that say eBay sucks, is right on!

AN UPDATE: Well idiot me. PayPal sent the buyer another email giving them ANOTHER three days to send them a tracking number returning the item to me, this being sent to the buyer, and a copy of the email to me as well on the 12th, the day sent being counted as day zero by PayPal, so they had until this Monday the 16th of March to have that tracking number to PayPal. I was totally amazed that they were giving them another chance beings it had gone into appeals beings they had not followed the request originally, but again, that's PayPal for you. On the 13th, one day later, I receive an email from PayPal that only states that the claim has been closed, and that no further action would need to be taken. That's all it said, and when I went into my account, all of the claim information had been removed, so I had nothing to go back on, so email on the 12th requesting this, and then closed on the 13th with no explanation. PayPal just closed the claim. The people have my Royal Dalton figurine, their $401 dollars back, left me a nasty negative feedback, the only one out of over 1500 items sold, and of course eBay won't remove it because the buyer did not do one of two things, use profanity, or leave it for the wrong person, no Grey areas with eBay either, they suck too, I closed my account with that devil as well. So now I sit here without the figurine, my money, wasted my time, and, an insurance slip that is worth nothing now, because without the so called "damaged" figurine (which is probably sitting on their piano right now in the same perfect condition it was when shipped), I cannot make a claim on the insurance through the post office, because they need the damaged item which they keep, to pay out the insurance. PayPal bent me over again!
     
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Anonymous on 03/09/2009:
That is one hell of a slick con job that buyer put on you! And one that eBay and PayPal better get ready to see regularly.
Depending on the distance between you and the buyer, I have heard of eBay transactions being settled in small claims, and you sure sound like you have a solid case.
I know that if I were you, with the buyers name and address in hand, that I'd be showing up on their doorstep on my next vacation.
rightwingnutjob on 03/09/2009:
Ebay is leaning totally toward the seller and trying to pressure the seller into selling for less, giving free shipping, and no retaliation for fraudulent buyers. They don't care as long as they get their money. They know that some sellers are depending on them for business and are putting more pressure on the sellers to become overly buyer friendly. Why, because eBay owns Paypal and double dips on the sellers with fees and hidden charges. Try selling an item, them look at what you pay eBay for fees, then what you pay PayPal for fees, then what you pay for shipping if you use the label and shipping system through PayPal. You'll start wondering why you even sell there anymore. But now that the push certain political agendas on the Liberal side, and contribute to California Politicians like Pelosi and Feinstein, I wouldn't look for any type of action from the Government.
squeekyHinge on 03/10/2009:
Sick of eBay? Try these alternative places to sell…

http://www.salehoo.com/blog/sick-of-ebay-try-these-alternative-places-to-sell/
rightwingnutjob on 03/10/2009:
You might also try "Bonanzle" as an alternate to eBay. I know people who are having very good success there and have dumped eBay like a manure bucket.
Soaring Consumer on 03/10/2009:
I also recommend suing in small claims court, plus punitive damages for fraud.
Dendryite on 04/24/2009:
What a horrible ordeal, I'm so sorry. I've also written reviews of eBay/Paypal, but from the buyer's perspective (although' I've also sold on eBay). I think it's safe to say that anyone honest (whether buying or selling) will be ripped off by these corporate monsters. I think you said it all when you said that they aren't being run by anyone. You'd better believe that although' there's no one running eBay/Paypal, they are laughing all the way to the bank with their enormous profits. I'm hating greedy corporate Amerika more every day!
dearanyone on 05/05/2009:
same thing I experienced with amazon.com as being a seller there the will stick up only for buyers and screw all sellers in almost every situation the perfect place for crooks to shop is at Amazon
Anonymous on 06/18/2009:
Now that you have followed Ebay and Paypal's rules, follow mine. Inform the buyer by restricted certified mail that they have to sign for, that if the item is not returned to you in the condition that it was shipped within 10 days, you will be filing suit in small claims court for fraud. Also, inform them that a mail fraud claim has been filed with the USPS. (FILE IT and keep a copy & include one for the thief so they know you are serious). Sign it and send it.

Hire a lawyer. Mail fraud is a felony. I would also contact the police in their area, explain the situation and ask them to pay a visit to the home to pick up your property. They may do it, they may tell you to file a civil suit.

Get a lawyer to send Paypal a letter demanding your money back. Most lawyers will take a case and only get paid if you get paid.

People do this because they can and think you can or will do nothing about it.
jerry on 06/07/2014:
Same experience but i've been selling 14 years and our fragile item was $1625. and as you they let the money go back to seller before we got item back and still don't because now postal service is fighting us on insurance which we have photo proof they broke it and it was packed well because each step of packing was also photo .They have given us 3 different denials before they ever seen a picture.So what I see is not only is ebay and paypal crooks but we can include the postal service and that fight is still on.We sellers need to unite and take these crooks down because theres far to much of this stuff happening in the ebay system.
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"No Reserve" Auctions Are Fake
Posted by on
SACRAMENTO, CALIFORNIA -- The following is recent correspondence and an online chat session with e-bay regarding their policy of allowing sellers to cancel bids at the last minute on a "No Reserve" auction. This policy effectively allows sellers to circumvent the risk of selling their item at a price less than they desire on a "No Reserve" auction. Therefore the auctions are not authentic "No Reserve" auctions in that sellers can have a secret reserve and then just cancel the auction if this secret reserve is not met.

My final response to e-bay:

I think the public should be aware that all "No Reserve" auctions on eBay are subject to this loop hole. With the way eBay has structured these rules, the "No Reserve" auctions are neither fair or real. Sellers can simply cancel bids without reason right before an auction ends (the last couple of seconds) or apparently cancel their entire auction. In this way Sellers are completely protected in this one-sided auction from selling their items at a price less than they desire. Therefore, this virtual auction does not resemble a real world "No Reserve" auction. I will post this information with reviewers and watch dog groups such as my3cents.com, etc.

Dear Greg,

Thank you for writing eBay in regard to the removal of your bid.

While I sympathize with the frustration of having your bid removed, we
do not have a policy that prohibits sellers for removing bids, as long
at the bid is removed before the auction ends. You still have the
option of placing a new bid on one of the sellers auctions. You may
also want to consider doing a more general search for similar items.

I hope this information is useful.

It is my pleasure to assist you. Thank you for choosing eBay.

Sincerely,
Garrison

eBay Motors Customer Support

Original Message Follows:
-------------------------


Form Message: %42400% 021602
D_ID030220081540D_ID/W_ID138508937W_ID/S_ID000S_ID
Subject: IV=C25012 The problem you're having with your seller isn't
listed [230225594683 #US L77 $MO 01004T 01001B ?01 -01 ]

User Feedback: 16
User State: ?01

Browser info: Mozilla/4.0 (compatible; MSIE 7.0; AOL 9.1; AOLBuild
4334.34; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0;
.NET CLR 3.0.04506; InfoPath.2)

Buying and Finding > Problems with sellers > The problem you're
having with your seller isn't listed

Member or Item being reported:
230225594683 L77 $MO US !43373! 060102



Message: 2:29:36 PM System
Initial Question/Comment: ATO
2:29:41 PM System
Thank you for contacting eBay Live Help!
2:29:41 PM System
You are successfully connected to eBay Live Help. Please hold for the
next available Live Help Agent.
2:30:36 PM System
We appreciate your patience. You will be able to type in your question
as soon as you are connected with a Live Help Agent. Please continue to
hold for the next available representative.
2:31:01 PM System
Ana S. has joined this session!
2:31:02 PM System
Connected with Ana S.
2:31:06 PM Ana S.
Hello, thank you for waiting and welcome to eBay Live Help! My name is
Ana. If you're a registered member, may I please start by having you
confirm your User ID and first name?
2:31:59 PM gregcstewart
gregcstewart
2:32:01 PM gregcstewart
greg
2:32:13 PM gregcstewart
The bid that you entered for the item (230225594683) has been cancelled.
You can view the reason provided for the cancellation by selecting the
(bid history) link from the individual item page.

2:32:22 PM Ana S.
Great! Thank you for that information, Greg. How may I help you today?
2:32:35 PM Ana S.
I'm sorry to hear about that. I'll be more than willing to assist you.
2:32:46 PM gregcstewart
I was a bidder on the above auction. The auction clearly stated "No
Reserve"
2:33:11 PM Ana S.
Should it be the item 1989 Mercedes-Benz SL-Class CONVERT?
2:33:18 PM gregcstewart
The auction was cancelled and now the item was relisted due to a
mistake. There is now a reserve, but if you read the description, it
still says no reserve
2:33:22 PM gregcstewart
yes
2:33:52 PM gregcstewart
How can it be fair for a dealer to put up a no reserve auction and then
just cancel it because they did not like the bids they received
2:34:10 PM gregcstewart
It was also frustrating to see that the bidding history was wiped clean
...down to 0 bids
2:34:37 PM System
Connected with Ana S.
2:34:49 PM gregcstewart
because I was not listed as the winning bidder, I have no way to make a
complaint against this bidders user ID
2:35:05 PM gregcstewart
are there not rules governing a No reserve auction?
2:35:37 PM Ana S.
With regards to this, it appears that the seller ended the item.
Basically, all bids were cancelled.
2:36:14 PM gregcstewart
I understand that, but this is not a real no reserve auction if sellers
can justs canel when they want and relist
2:36:41 PM gregcstewart
sure, they ended it because they saw they were not going to get what
they want and then they relisted with a reserve to protect themselves
2:37:08 PM Ana S.
I understand your frustration. Basically, you want to report the seller
for doing this? If that happens to me as well, I will be frustrated.
2:37:10 PM gregcstewart
if we as users cancel our bids, we get bad marks...now this dealer can
just walk away with a clean power seller rating? if so, that is not fair
2:37:29 PM gregcstewart
YES I do and he should not be allowed to relist this item.....he had is
chance
2:38:16 PM gregcstewart
There needs to be a mechanism that protects users in these so called no
reserve autions
2:38:26 PM Ana S.
Okay. with regards to this, you may want to report the seller to our
Trust and Safety department. Rest assured that eBay will be reviewing
this issue for you and you should be receiving an email response within
24-48 hours after you sent us an email . Let me give you the link.
2:38:48 PM gregcstewart
Because by adverting no reserve, the sellers get a lot more attention,
but they should be forced to follow through and take the risk for their
no reserve status
2:38:57 PM Ana S.
Here is the link: http://pages.ebay.com/help/contact_us/_base/result_2_5_13.html
then click on "email us"
2:39:32 PM gregcstewart
oh geezzzz...lasts time I sent and e-mail there was now response, excpet
for the automatic relpy
2:39:41 PM gregcstewart
I would really like for a manager to get involved with this



     
Read 3 RepliesAdd reply
User Replies:
Anonymous on 03/05/2008:
eBay is corrupt to it's very highest levels, if this teaches you to stay away from them, they have done you a favor.
Mario The Great on 03/05/2008:
Auctions can be cancelled up to 12 hours prior to end time. If the auction ends within 12 hours , the seller can cancel the auction so as long as no one has bid on the item. They've taken the loop hole out for your exact reason. I've been on Ebay since 2000 and other than the fees, it's gotten better. The whole getting rid of buyer feedback though irks me.
Anonymous on 06/18/2009:
I think Ebay has gotten better for the buyer, worse for the seller.
Close commentsAdd reply
EBay just shut me down
Posted by on
KENMORE, WASHINGTON -- I have been an eBay member since 2001 I usually sold RC Car items. I race RC cars as a hobby so when I would get a new kit I would sell an old one. Since 2001 I had only sold 59 items with 100% Positive Feedback.

I was recently laid off and I decided you know what I like selling stuff on eBay so I went out and invested in books on how to sell like a professional, how to set up a store and so forth. I applied and received my business license and tax id. I found some products I felt comfortable with and began selling them on eBay.

Things where going great I added a new item on eBay June 23rd at 11pm. When I woke up that morning June 24th around 7am excited to see if I sold anything there was an email from eBay (see email below) my account was suspended.

I was flabbergasted what is this? What did I do wrong? I read the email a thousand times to see if I could find an explanation but nothing was there. I checked my account to see if there was an explanation but nothing was there. I have sent eBay a thousand emails but I get no response.

What is this how can a company shut you down this way with no explanation? To this day I have no idea what I did wrong I have gone back into my submitted listings to see if there is something that I missed. Everything looks good.

Yesterday I called my credit card company to cancel it so eBay cannot charge me until I receive a full explanation of why this company ripped my heart and dreams out. I was so excited to get this business off the ground. I worked hard at making new vendor contacts and now I am left with nothing.

We regret to inform you that your eBay account has been suspended due to concerns we have for the safety and integrity of the eBay community.

"Abusing eBay" of the eBay User Agreement states, in part:

"...we may limit, suspend, or terminate our service and user accounts, prohibit access to our website, remove hosted content, and take technical and legal steps to keep users off the Site if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies." .

Due to the suspension of this account, please be advised you are prohibited from using eBay in any way including registering a new account.

Please note that any seller fees due to eBay will immediately become due and payable. eBay will charge any amounts you have not previously disputed to the billing method currently on file.

Regards,

Safeharbor Department
eBay, Inc.


Just so everyone knows this was sent directly to eBay and here is there response. So when I hit submit does this go directly to eBay

Hello,

Thank you for taking the time to write eBay with your concerns. My name
is Kexxxx, and I'm pleased to be of further assistance to you.

I've reviewed your account and don't see any active suspensions related
to it. I can assure you that your account is neither suspended nor on
hold.

The email message stating that your account was suspended was a fake
(also known as a "spoof") email. These emails are sent in an attempt to
obtain your personal and/or financial information. They do this by
directing the recipient to reply to the message or link to a phony Web
page that will ask for the information.

Be very suspicious of email messages that ask you to submit information
such as your credit card number or bank account information.

If you're having difficulty signing in, I recommend that you request a
new password. To do this:

1. Click the "Help" tab at the top of any eBay page.
2. Click the "Contact Us" link.

If you're not writing from the email address registered to your eBay
account, please be sure to give us the account User ID so we can resolve
any sign-in issues.

Since you have received a spoof email, your email address has most
likely been collected by a fraudulent source and you might continue to
receive spoof emails for some time.

If you ever have any doubt about whether an email message is from eBay,
click the "My eBay" tab at the top of any eBay page. Click the "My
Messages" link. Any email we sent to you about your account will be
listed in the "My Messages" section. If the email you're worried about
isn't in there, then that email is a fake. Do *not* respond to it.
Forward it to spoof@ebay.com. Please don't remove the original subject
line or change the email in any way when you forward it to us.

What to Do if You Think You Have Given Out Personal Information

If you think you may have entered personal information such as your
password, Social Security number, or credit card number into a Web site
based on a request from a spoof email, you need to act *immediately* to
protect your identity. For detailed instructions about what to do, go
to:

http://pages.ebay.com/help/confidence/problems-identity-theft.html

Going forward, you might consider downloading the eBay Toolbar with
Account Guard (it's free). Account Guard has an indicator that shows you
when you're on a real eBay or PayPal Web site or a spoof (or "phishing")
site. Account Guard also has buttons to report fake eBay sites and a
password notification feature that warns you when you may be entering
your eBay password on an unverified site.

In addition, we have enacted several preventative measures and added
information to the eBay Help pages to help you spot fake emails. We
encourage you to take the opportunity to learn more about spoof emails.
To access this information, please click on the "Security Center" link
at the bottom of most eBay pages.

To help you better protect yourself from fake eBay and PayPal Web sites,
we have developed a feature for the eBay Toolbar called "Account Guard."
Account Guard includes an indicator of when you are on an eBay or PayPal
Web site or a known spoof (or "phishing") site, buttons to report fake
eBay Web sites, and a password notification feature that warns you when
you may be entering your eBay password on an unverified site.

To learn more about the eBay Toolbar with Account Guard go to
www.ebay.com, click on "Downloads" at the bottom of the page, and then
click on the "eBay Toolbar" link.

If you are ever concerned about an email you receive from eBay, simply
follow these steps:

1. Open a new Web browser and type www.ebay.com into your browser
address field to go directly to the eBay site.

2. On eBay, sign into your account and click the "My eBay" button at the
top of the page.

3. Check the My Messages section located at the top of the My eBay page.

If an email affects your eBay account, it's now in My Messages. Any
email sent to your registered eBay email address from eBay or from
another eBay member via eBay's member-to-member communication system
will now appear in My Messages.

Once again, thank you for alerting us to the spoofed email you received.
Your efforts help keep eBay a safe and fair place to trade.


Regards,

Kexxxxxx
eBay SafeHarbor

From: Axxxx Rxxx
To: eBay Customer Support
Subject: Consumer Feedback

The following review has been posted on My3cents.com. The consumer
requested a copy be sent to you.

If you need to follow-up with the consumer, please contact them at
axxx@rexxxxxx.com

* * * * * * * * * *

I have been an eBay member since 2001 I usually sold RC Car items.
     
Read 13 RepliesAdd reply
User Replies:
nanomarket on 06/28/2006:
Number 11,

You probably did nothing wrong, but some criminal may have hijacked your account and sold an item that he did not deliver. EBAY will not go after the criminal, but they will shut down the account even if it belonged to someone else. Also, you will never get an explanation from EBAY because they do not want to communicate with people, particularly those who have problems. I'm sorry for what EBAY did to you, but they treat everyone badly. See my review "Stay Away from EBAY" plus the others. We have all been screwed.
Doc J on 06/28/2006:
Great info nanomarket. Thanks.
Sparticus on 06/28/2006:
Ebay has gotten too big for their own good. They probably receive thousands of e-mails a day and can no longer support the avg consumer. Sorry to hear of your problem... I hope you get back in soon!
DebtorBasher on 06/28/2006:
Usually, if it wasn't a major offense (which I know they did not explain the reason)the account will be suspended for 30 days...check back 30 days after you were cut off and see if you can get back on...until then have someone you know do an advance check on your username as if looking up an auction...have them check the feedback and see if there is anything suspious like a large priced auction being listed that you did not list...if that is the case, then nanomarket may have hit the nail on the head.
glc on 06/28/2006:
Number 11, sorry that E-Bay screwed you. You might want to try selling on Craig's List. (Of course it doesn't get the hits that E-Bay does, but hey, give it a shot)
Sparticus on 06/28/2006:
Craigslist rocks. Good advice.
Anonymous on 06/28/2006:
Interesting
Anonymous on 06/28/2006:
Is suing eBay an option? Maybe then a live person will talk to you.
glc on 06/28/2006:
Thanks Sparticus! I sold a boat on Craigslist...got 4 e-mails within 2 hours of posting, and sold it the next day AND, it didn't cost me a dime.
Anonymous on 06/28/2006:
Craigslist is a nice list, and region friendly too. It's quite possible one of your big dollar competitors (selling swamp coolers) on eBay complained about your possible rivalry.
MadAlbanian on 06/29/2006:
Wow, sorry to hear of your problems with Ebay. Not surprised, though. They are a bunch of crooks who need to be knocked down a peg or two. Good luck to you.
number 11 on 08/09/2006:
Well it has been 2 months with no explanation from eBay. They finally suspended my original account that I have had since 1997.
number 11 on 08/09/2006:
Just so you guys know eBay now owns a percentage of craigs list.
Close commentsAdd reply
Open Letter to eBay (a cautionary tale)
Posted by on
Open Letter to eBay (a cautionary tale)

I have been a long time eBay user, a loyal customer and seller, advocate, cheerleader, and even a shareholder of the company stock - but my most recent experience has forever changed my opinion of this company.

My journey to resolve a 2-minute simple situation took me deep into the bowels of eBay’s indifferent and arrogant customer service department, tumbling down a black hole I found myself in the pit of customer service hell, snarled for weeks in their labyrinth I was flushed out the other end of this mind-numbing experience having wasted countless of hours of my time, only to find myself no closer to a resolution, convinced this company couldn’t give a damn about customers.

Short story: I sold an item to a buyer that ended up in dispute. eBay settled the dispute in my favor, yet the buyer was still able to leave negative retaliatory feedback, even though their stated claim was fraudulent. My question (and request), is it possible to have this erroneous feedback removed?

Much abbreviated “G” rated history of events:

• Over the course of three (3) weeks I have spent no less than 30+ hrs on hold.
• I have spoken to 22 different customer service representatives and had 6 separate chat sessions.
• Each representative required that rehash and re-explain in exhaustive detail, ad nauseam, the same points over and over again (22 + 6 = 28 times) because they keep NO record of your previous call/transcript.
• After each lengthy explanation, every representative told me they did not have the authority to help me with this matter, but assured me this would be taken care of, and transferred me to the Trust and Safety dept (who do have the authority) where …
• Each time I was promptly disconnected or rang busy (19 times).
• Each time I was told that if I get disconnected they would call me back. I’m still waiting for those 19 callbacks.
• Start over again.
• On 3 occasions the transferred call actually made it through (yay!) to Trust and Safety where I was able to explain the circumstances to a live human, only to be put on hold so they could “look into it”, and then I got disconnected… again.
• The End!

My initial thought was that my experience was the result of complete unmitigated incompetence, which is almost tolerable. But after three weeks of exhaustive effort and numerous conversations with these staffers, I am convinced I was on the receiving end of a malicious and insidious strategy at eBay to throw up so many unbearable, herculean, and painful obstacles that you get worn out, ground down, and just go away bewildered.

There is no way anyone can justify and explain away the experience described above with a lack of training of staff or simple ignorance in customer service department. This was mean-spirited, arrogant, and disrespectful. The fact that everyone in this department at eBay was “on the same page” exposes eBay’s leadership, the intent of their customer service scheme, and their total lack of regard for those who, in the end, pay their salaries.

This has been, without equivocation, the absolute worst customer experience I have ever encountered. eBay makes the airlines industry look like five-star JD Power customer service rockstars!

As a consumer: It is unacceptable for any company to treat their paying customers with this level of distain, disrespect, and lack of regard. I have never encountered this level of unaccountability, ignorance, and indifference at any company I have ever done business with. Thankfully there are other auction-retail options, do I will vote with my two feet, and take my business elsewhere.

As a shareholder: A strategy that centers on giving your customers the proverbial stiff-arm and middle finger is not a long-term sustainable business strategy (This also in part explains why my investment has been in the tank for years). A multi-billion dollar company can fly blind for a long time (maybe years) with incompetent pilots, a dysfunctional flight plan, and a broken autopilot, but eventually this vessel will meet the side of a mountain and crash, it is inevitable, and as a shareholder I have seen enough to know my investment is not in capable nor ethical hands, so I have sold my entire long term equity position in this company, and will take my money elsewhere.

I tried in vain to reach someone at eBay to tell this tale of whoa, but of course I was put on hold, disconnected, hung up on, etc.

This was not meant to be a rant that falls on the trash-heap along with millions of other unanswered complaints, rather, my hope this ends up in the hands of someone at eBay that actually gives a damn about the company and their customers, and becomes a wake up call for this once great company.

Regards,
XX
     
Read 13 RepliesAdd reply
User Replies:
clutzycook on 11/09/2010:
don't give up! It's the squeaky wheel that gets the grease (sorry for the cliche, folks).
Ytropious on 11/09/2010:
NO one at greedbay cares unfortunately. Don't you know? The quote from the CEO a while ago called us sellers "noise". All they care about is getting paid. Once all the sellers leave (and they will) then maybe things will change.
saj80 on 11/09/2010:
I'm not a big eBay user, but have used them occasionally, including a transaction within the past 30 days. My question to you is, and please forgive my naivete, is what do you care if one seller leaves negative feedback, other than for your own personal satisfaction. If you are a regular seller, and the majority of your buyers are satisfied, then it doesn't seem that one negative comment is a big deal. I do understand your desire for the eBay system to work, based on your own principals, but perhaps this isn't worth the aggravation.
Anonymous on 11/09/2010:
Ebay has a monopoly over sellers. Ebay knows that buyers, on eBay, can easily find another place to find merchandise, if they don't like Ebay, while sellers, really have no other place to go to sell. This is why they treat buyers better than their sellers. Until there are other online auctions out there to choose from, Ebay will continue to not care about their sellers, until their profits start to fall. I think us here at my3cents should try to come together and creat our own online auction, and become millionaires like the Ebay CEO! the only difference, is we will CARE about our customers, and watch EBAY go to hell.
trmn8r on 11/09/2010:
saj80 -> I think one negative feedback could make a huge impact, depending on what it contains, how many items a seller (attempts to) sells each month, and what kinds of items a seller sells.

For example, what if a seller sells used designer handbags, and a buyer posts a complaint that they received a fake. I have less use for a designer handbag than an antique oil can, but it would give me pause.

To the OP -> it appears Ebay's attitude is they would rather have unscrupulous buyers than unscrupulous sellers. After all, if nobody buys anything, Ebay doesn't have a business. I agree, it was once a great place.
saj80 on 11/09/2010:
trmn8r, thanks for the info. As I stated, I am not an eBay seller, but understand the frustration many sellers seem to have with this company.
Anonymous on 11/09/2010:
Did you try this yet ? http://pages.ebay.com/help/policies/feedback-removal.html
At the bottom of the page there is a link to the feedback removal form. Instead of wasting your time on the phone and on live chat, why don't you follow the proper procedure? I'm not trying to come off harsh, but I've been using eBay for 12 years now and the only positive thing I can really say about them is that they do have everything written out in plain English on the website. I don't understand why people insist on calling eBay for every little problem instead of using the "help" pages. Everything you need to know is on the site. If people would take the time to read the eBay user agreement, they would save themselves a headache! After 12 years of buying & selling, I have never needed to call eBay because I can always find the answer to my questions right there on the site!
Goshopping on 11/09/2010:
Samanthasmom -

Thanks for trying to help out – and I appreciate your snarky comments too ☺, but apparently you’ve never tried to remove negative feedback … have you? I’ve been using eBay for over a decade, and like you, have never wanted nor needed to call eBay either, but getting feedback changed/removed (assuming your trading partner is unwilling to make the change) unfortunately does indeed require contacting eBay directly.

This is direct from the eBay link you just sent me:

In general, you can't request that we remove Feedback unless the Feedback violates our Feedback policy.
If you're not happy with the Feedback you received, you can:
- Reply to the Feedback
- Check if the Feedback comment violates our Feedback policy. If it does, contact us and ask that we remove the comment.

I do not lack resourcefulness, and unlike some of those whom you refer to, I actually can read and do read, but to your point (and saj80) if I am guilty of anything, it’s being far too stubborn and hard headed (evident by the sheer effort and number of hours invested), and not nearly enlightened enough to simply cancel my account and move on.

If you (or anyone else) have a functional working suggestion they’d like to share, I’m flypaper for your idea!
TDB on 11/15/2010:
Wait a minute, hold on here.... It is not just the sellers who are getting screwed on Ebay. Seriously. I understand your plight with them, after reading this, and after having my repetitive problem with them again today as a buyer, I decided not to sell with Ebay, and as soon as my stock returns a bit... if it will, I will sell 100% of it too, but listen... the problem is not just the seller's problems. There are some pretty serious buyer problems as well! While you all may be legitimate sellers, there are a lot of scandalous sellers on Ebay too, and they continue to be there even though they have been proven fraudulent!

I know more than most because I am a buyer of fine gemstones. While there are so many sellers who will try to pass off a $5.00 flourite gemstone as a $1,000.00 plus Paraiba Tourmaline, Ebay is usually okay about getting your money back, however, aside from the constant problem and headache here, the BUYER still GETS THE SHAFT in two ways! Ebay will not enforce these fraudulent sellers to pay the cost of return shipping! When shipping from the States to China, shipping is about $18.00 to $20.00. And... what about Ebay's promise to keep these fraudulent seller's at bay? Not once, and I guarantee you, I have had more than 30 fraudulent sales, has one Gemstone seller been banned or closed down! NOT ONCE and I filed a complaint every single time I received a fake or not as described gemstone.

So, the truth is, Ebay doesn't care about the SELLER OR THE BUYER. They are in it for the almighty dollar ALONE! Think about it people. This story is very detailed and accurate. I know very well what obstacles Ebay puts you through in order to find justice, and the writer of this story is telling you the truth.

If we use Ebay, if we don't tell others not to use Ebay, we condone it, Ebay grows and we have to deal with more scoundrals on both sides.

Ebay makes oodles and oodles of money through both buyers and sellers, they do not spend what is needed to resolve MAJOR PROBLEMS! They are greedy, and in the end, it will hopefully close, but by then, the ones in control in charge will have their banks bursting, and the buyers and sellers are their suckers!

If you have been screwed by Ebay or any other seller, it is best to spread the word everywhere you can and as often as possible. We cannot just let it go on.... the crime is growing rapidly.
PepperElf on 11/15/2010:
if the feedback is affecting your account standing... you may want to consider filing a lawsuit against the buyer. it'll prolly fall under "libel"

I believe it's been done before.
TDB on 11/15/2010:
That's true PepperElf, but after many years working in law, and Goshopping's frustration with the amount of trouble gone through to get absolutely nowhere, there are some severe problems with this unless a very large loss can be proven. PepperElf will have to show a loss of sales by producing sales, bids, and other info. PepperElf would not only be suing the buyer, Ebay will have to be sued as well, as it is Ebay's decision to leave the improper feedback which is REALLY THE CAUSE of any loss of sales. PepperElf will have to have lots of money to support his lawsuit, as there are not any attorneys that will take a case unless it pays handsomely, and lastly, if Ebay doesn't take the filing of a lawsuit serious, which they will not, as their insurance company is who flips the tab not them, PepperElf will have to determine if his funds are worth the gamble in winning. It is more of a headache to sue than one would think.

PepperElf, I am not sure what you are selling, but there are other auction sites, which are growing due to Ebay's customer service, support and rules. both Buyers and Sellers are going elsewhere. You may want to do the same, but at the same time, you may want to open your own website to sell from too, as I don't see the perfect solution yet... :( I have been looking myself.
MasonB on 11/20/2010:
I absolutely agree. EBay is on a down-hill-slide that can only end up in disaster for them. Their CS sucks. The run-around is ridiculous. The CS staff couldn't care less. EBay, being so cheap has obviously outsourced to India or China. God help this company get back to having ethics.
adiemus on 02/26/2014:
Hi, I wish I could talk to you Goshopping and some other writers here.
I have a rather serious issue with eBay, and one member.I could use some expert advise.
I really don`t trust eBay /forums, or their sites.Surprising isn`t it?
It has something to do with feedbacks.
(I don`t have any negative.)I`m wondering what kind of rules are at eBay, how flexibly they used, and what is the level of competence of customer support/resolution center etc.
My experiences ( just on this particular issue) is pretty bad.I spent about 4 weeks on this emailing back and forth,about 6 hours on the phone,talking to app.12 so called "representatives".
My only experience with them, that they are representing eBay- and nothing else.
Seller or buyer...doesn`t count.
And everybody can lie.
Nice.
I`d be willing to give my email ( set up for this reason) to discuss my problem, if any of you would offer some advice.
Thank you :)
adiemus
Close commentsAdd reply
Want to sell on Ebay? Get ready to BEND OVER!
Posted by on
Ebay started out as such a great idea! People who had something they no longer wanted could pay a REASONABLE fee to show it to people online who might be looking for it.

It was a "win/win" situation, most of the time.

The feedback system wasn't perfect, but *nothing* is ever perfect. Yes, there may have been some abuses by sellers...but, in the long run, those abuses would cause the sellers to lose bidders, thus making eBay unattractive to them.

The feedback system allowed individual buyers and sellers to determine their individual level of confidence in the person with whom they were considering entering into a transaction.

I have been buying and selling on eBay since 1999. With the exception of one or two transactions, out of many many hundreds, even thousands, I have had very few negative experiences, that is, until Ebay began making the changes that have resulted in RABID buyers...by RABID, I mean, buyers who KNOW that I no longer have ANY power in the transaction. They know that I can only leave them POSITIVE feedback, or nothing. They know that they have "buyer protection" through Ebay and Paypal. They know that they can claim an auction item was "significantly not as described", whether that is true or not. They can *claim* anything and Ebay and Paypal WILL support them because Ebay has decided that the BUYER can do no wrong. Ebay has decided that their CUSTOMER is NOT the individual who PAYS their OUTRAGEOUS fees, but the Buyer.

So, if an unscrupulous person "buys" something from a seller and pays through Paypal, then, receives the package and claims the seller put a brick in it, Paypal will refund the buyers money and Ebay will allow the buyer to give a NEGATIVE feedback comment to the seller AND issue a "Seller Non-Performance" strike against the seller. There is NOTHING the seller can do to prevent this....NOTHING. And, once the seller has been ripped off by the unscrupulous buyer, they cannot leave ANY feedback other than POSITIVE. And, IF they say ANYTHING negative in the "positive" comment, Ebay will remove it.

The unscrupulous buyer may now move onto another unsuspecting seller, rinse and repeat.

I am constantly reading messages from prospective buyers who tell me "I have 100% positive feedback from buying on eBay"...What a JOKE!!! 100% positive feedback as a BUYER???? That means NOTHING! Because, the seller you just RIPPED OFF CANNOT leave you the NEGATIVE that you DESERVE because you are a liar and a thief. Additionally, there are very few "checks and balances" in place to verify or validate a "buyer" on eBay. Ebay wants ANYONE and EVERYONE to "buy", because Ebay has come to believe that the way to restore INVESTOR confidence and Ebay's stock price, is to bring more BUYERS to Ebay. Sadly, Ebay's beancounters don't realize that a transaction requires TWO parties...the Buyer and the SELLER, and that the SELLER is Ebay's customer.

My hatred of Ebay and Paypal grows exponentially, every day. I have never had such a vehement opinion about them, and, in fact, for the first 8+ years of my experience using them, I was, for the most part, pleased with our "relationship".

But, Ebay has turned me into a prostitute...I earn the money and turn approximately TWENTY PERCENT over to them. They take it, and keep it. If I come across an unscrupulous "customer", that's *my* problem. Ebay does not support me in even the SMALLEST way.

If wishing for something made it so, Ebay would disappear into the sewer and it's management would all be on the street wearing signs that say "Kick me, I contributed to the ruination of Ebay."

So, you want to sell on eBay? Get ready to bend over and don't say I didn't warn you.
     
Read 12 RepliesAdd reply
User Replies:
madconsumer on 08/30/2009:
time to create your own commerce site.
StephSten on 08/30/2009:
No, I disagree. When someone is selling *individual* items that are not purchased for "resale", a commerce site is NOT the way to go.

What needs to happen is for someone like Google to see the HUGE need and try to fill it.

Ebay WORKED for many years, before they got so off track. Ebay's MANAGEMENT doesn't understand that BOTH buyer AND seller are NECESSARY to a successful transaction.

Ebay has gotten, as my grandmother used to say "too big for their britches".

Ebay BELIEVES that sellers won't go anywhere else and they will stay and tolerate the mistreatment that is doled out to them.

For now, Ebay may be right, but, WOE be to Ebay, IF someone like Google decides to take them on. I have NO doubt that sellers will leave in DROVES and buyers will follow.
madconsumer on 08/30/2009:
a commerce site is what eBay is called.

then go use Godaddy, they have a version of eBay.
Slimjim on 08/30/2009:
I appears Ebay has made so many changes to protect buyers from historical bad dealings, they have gone way overboard and the seller now is exposed. Time to relook at the system again I guess.
madconsumer on 08/30/2009:
here is the link to Godaddy e-commerce section:

http://www.godaddy.com/Ecommerce/Marketplace.aspx?ci=14057
BokiBean on 08/30/2009:
I like this review, Steph, there's just one thing I can't agree with. I have 100% feedback too, but in some cases it DOES mean something..mine is accumulated over a period of 10 years, before this new system that's so derogatory to sellers was put in place.

I hate to be lumped in with people who are too stupid to know that because buyers can say anything they want, and sellers can't negg them in any way..their feedback is meaningless.

Anonymous on 08/30/2009:
I would have to agree with this posting. I bought a book for my son that was never delivered, even though the seller advised me that he sent it. I filed a dispute with Paypal and got a refund. I was wondering how they determined who was correct. Anyway, I hope things go well I'm buying a textbook from a seller tomorrow.
StephSten on 08/30/2009:
Boki...thanks and you are correct...buyers who were using eBay, prior to the feedback change *did* have something to be proud of, with their positive feedback rating. I was a bit unclear...it is new buyers who contact me, that make that statement. The first line of EVERY single auction I list says "If you have conducted fewer then 100 transctions on eBay, you MUST contact me, prior to bidding on my auctions." I do this for two reasons...number one, while the feedback a new buyer has will generally be all "good", I can review what the buyer has said in their FEEDBACK LEFT FOR OTHERS. Nowadays, if I see a "new" buyer who seems to have left a lot of negative or neutrals, I just block them from bidding on my auctions. The second reason I require "new" buyers to contact me is that I send them a very detailed information email that talks about the importance of READING the item description, UNDERSTANDING what you are bidding on and asking questions PRIOR to bidding. It also discusses shipping, and things that could become an "issue", if not discussed ahead of a transaction.

I believe that, once a person has conducted a fairly substantial number of transactions, they will understand how things "work", but, if they don't have much eBay "experience", they may have unrealistic expectations that could result in problems in our transaction.

Thanks, BokiBean, for your thoughtful responses. I do appreciate it. While there are definitely a lot of "bad apples" in the Ebay bunch, these days, there ARE still a lot of very very good ones. I have been fortunate, I am sure, not to have run into more of the bad ones. It's just that, I feel SO alienated by "the Ebay system", and I know things are NOT getting better, they're just going downhill, faster and faster.
Justice4customers on 09/10/2009:
I used to sell things on EBAY and trush me you get RIP OFF in the way IN and OUT. Posting fees are ridiculous let's say you post an item for $1 dollar and the shipping cost to deliver this item for the customer is $9.00 if nobody bid on your item you have to pay posting fees whether or not you sell the item plus if you do then by the end of the auction don't be surprice that between Ebay and Paypal fees you end up paying almost 25% or more of your earnings. Absolutely ridiculous then as a buyer I going to tell you a story. I have a seller who cancel last minute the bid on an item I lose to a higher bidder and this particular bidder re place the bid once they saw how much I bid, they bid it lower, very suspicious right? I decided even I won to cancel the transaction because I felt somehow this aution was arrage by someone the sellers knows. Seller harrazes me for one week straight requesting me to pay for the item I told him/her with a money order only! I don't wish the item since she canceled last minute another buyer bid and I don't feel comfortable buying from this seller I do have the right to be suspicious auction is arrage. Seller told me well I'll leave you a negative feedback if you don't pay me with cash/money order throw mail. I called EBAY I reported and believe it or not tooked another week before Ebay solve my problem in the mean time I can't block her, she keeps harrazing me over $19.00 dollars auction. I don't like Ebay and Paypal they force you to use their debit card and hold your money like if they are a BANK and they aren't. I don't like dealing with a company that doesn't allow me to use my own money.
IHATEFEEPAY on 09/26/2009:
@Justice4customers

You Are So Right I Stopped Using eBay When They Decided To Go Paperless In The Name Of "Protecting Buyers From Cheats" As The Kinds Of Things I Generally Buy Are For Such Small Amounts That I May Have Gotten "Scammed Or Ripped-Off" Maybe Once Or Twice In 9 Years.And The Amounts Were For Maybe $10-$20 If That Much.

@StephSten I'm Another Long Time Buyer/Seller Who Had 100% Perfect FB WAY BEFORE The Most Recent Horrible Changes To The FB System And I Hate Being Lumped In With The Scammers That Abound There Now.
alerta on 10/28/2009:
Wow! This is the best eBay review I have seen so far regarding the present status of eBay. Thank you so much StephSten, I could not agree with you more.

I would also like to add that the basic reason why eBay has changed its policies, has absolutely nothing to do with their excuse of wanting to protect buyers.

eBay is MAKING AN OBSCENE AMOUNT OF MONEY, but they feel more is better and even then, it is not enough.

For example, the money that eBay was losing due to chargebacks in PayPal is a DROP IN THE BUCKET compared to their total revenue, yet it is still considered by them as a serious loss.

In order to eliminate this loss, they rearranged their policies with the pretext of protecting buyers from ‘dishonest sellers’. How? At the expense of the majority of honest sellers, of course!

Now eBay can have its cake and eat it too. They are perfectly OK now with the increasing number of buyers abusing the system, simply because their pocket is not the one that suffers anymore. Brilliant… isn’t it?

So do not even think for a moment that they care about anyone in particular, if they could get away with squeezing money out of the buyers, they would go for it too!
fibbs57 on 12/22/2011:
I'm glad someone else see's how eBay is a rip off. I've been with them for 9 years and the last 6 months has been hell. Beteween them stealling more money out of my pocket 9% for selling and shipping charges and their PayPal fees,I really feel like a prostitute and they are my pimp. Also I sold and item on eBay and the person (idiot who I think works for eBay) didn't read my description as it stated that This is a used item I didn't know if this works or not and it was being sold in untested as is condition ask questions before bidding please. they get it and tell eBay that I sold them an item that didn't work so eBay just takes the money out of my PayPal account and sends it to them without giving me a chance to fight it. First negative out of 3000 positive feedbacks and I can't even respond with a negative. It's a buyers world on eBay and sellers don't have a snowballs chance in hell of getting any satisfaction on eBay anymore. That just shows me what eBay has turned into. A bunch of greedy @^%!@ and $#% God how I wish GOOGLE would come up with a good auction site,and if they do I hope they never get to big for their britches like selfish pimp eBay with very small letters in my book.
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Ebay's Seller Protection Practically Nonexistent For Unjust Negative Feedback
Posted by on
SAN JOSE, CALIFORNIA -- EBAY SUCKS!!! I would think very hard and long before I ever sold anything on EBAY again. After my father died, I sold some of his foreign currency collection on EBAY. Not being a currency collector or having any knowledge at all about selling currency, I posted my items with no description other than the word “circulated” which they were. When I posted my scans of the bills, I paid EBAY extra to have them enlarged so that the bidders could examine them, ask questions, and make up their own mind. I encouraged questions in my “terms” section. There was absolutely no way that a bidder could guess that these bills were uncirculated or about uncirculated.

The scan clearly showed that someone had typed a date, (month, day and year) on the rim of the bill. The bill was sold, money received and shipment was successful. I next get a demand buy the buyer that he wants a refund because the bills did not rise to his high standards. Since he never asked any questions and I never set out to deceive anyone, I interpreted this as “Buyer’s Remorse” and refused to grant the refund. The next thing that showed up was defamatory, nasty, unjust negative feedback which pulled my buyer satisfaction score way down. I repeatedly contacted EBAY and explained my side of the story and even wrote a letter (with attached documentation) to the president and CEO of EBAY.

I asked that this negative feedback be removed and my score restored. Their answer was that the feedback did not fit any of EBAY’S few reasons for deleting feedback, that it would compromise the integrity of the feedback system to do so and that they weren’t responsible for what buyers would say. So, aside from getting a court order, I’m out of luck even though I didn’t do anything wrong or try to mislead anybody. EBAY has removed the option of a seller to give negative feedback to a buyer because they don’t want the buyers to be discouraged and not bid while the seller has very little protection against the unreasonable demands of a buyer who can retaliate and ruin a seller’s reputation on a whim.

So MY integrity can be compromised but EBAY’S feedback system can’t. In other words, every seller MUST be prepared to give a refund on every item they sell, to every bidder for any reason no matter what, or face unjust negative feedback. Even if you stipulate, “All Sales Final,” the buyer can still demand a refund and post negative feedback which lowers the sellers score when they don’t get it. That’s feedback extortion!

Well, EBAY, you can take your business and shove it up where the sun don’t shine. I WILL NEVER DO BUSINESS UNDER THOSE RULES UNTIL YOU GIVE MORE PROTECTION TO THE SELLER. ANYONE WHO DOES SELL ON EBAY, OR IS THINKING ABOUT IT, IS WARNED THAT YOU COULD BE THE NEXT ONE THAT EBAY SCREWS. THEN AGAIN, AFTER YOU GET THE ITEM BACK AND PAY THE REFUND, YOU CAN ALWAYS RE-LIST IT ON EBAY AGAIN AND PAY THE LISTING FEES FOR A SECOND TIME. EITHER WAY, YOU LOSE AND EBAY WINS!





     
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Hugh_Jorgen on 08/26/2008:
It would cheapen their whole grading system if bad feedback could be removed simply because you don't like it. You are given an opportunity to post a rebuttal to the bad feedback. I've often discounted a seller's bad feedback if he gave an adequate explanation.

It's not a perfect system, but it's better than nothing.
huffpaint on 08/27/2008:
I agree. Ebay has gotten crappier and crappier over the years. Now if you sell something worth more than 50 bucks, you have to wait for that person to give you positive feedback before PayPal will take your money off hold. Some lady gave me bad feedback when I sold an item to the second highest bidder, as she didn't pay or respond to my emails for more than 10 days. So just because she didn't get to buy my item, she was allowed to leave me negative feedback, which doesn't even make sense. Best of luck.
Anonymous on 08/27/2008:
wait...WHAT>>>> I cannot get past the fact that you tried to sell currency on a site like eBay when you admit you are nowhere near an expert on said subject.

that's odd, just odd.
heg on 09/28/2008:
I agree about Ebay being highly unfair with negative feedbacks to sellers. They are threatening me to shut my account. For 9 years I have had perfect feedback. Over 650 transactions and never a negative. I recently received one from a new account buyer. I sent a bobblehead to him and he said it was damaged. "Not as described". I packaged 5 exact same ones that day and shipped from the same post office. Only his was damaged. If so, most likely due to postal service. I told him I'd give a full refund. To ship it back to me and I'd give a refund, including the shipping charges to send back. He asked whether I would just send the refund or if I wanted to buy it back on eBay if he listed it. Next thing I know he leaves negative feedback that I am a "bad seller". When I wrote asking why after offering full refund, he left bad feedback, he never replied. Then I wrote that I didn't receive the damaged item yet and no reply. Ebay refused to remove feedback as it didn't fit their rare criteria for removal. Then someone left a negative feedback saying I didn't reply to their inquiry (which I did) and then he emailed me that he left that negative feedback in error and he was sorry. He followed up to the neg. feedback saying it was left in error and that I am a good seller. Ebay refused to remove that one too even though the buyer admitted he never checked his email and was wrong. Now they tell me I am in the lowest 1% of sellers and will close my account unless I can correct the open grievances in 30 days. What open grievances? I offered full refund to one and they don't reply. The other admitted he was wrong. Nasty and unyielding Company that doesn't care about what's proper.
Rustybucket on 01/29/2009:
Regarding my disagreement with Ebay and their feedback policies, it's not that I want some negative beedback erased because I don't like it. It's because it was untrue and defamitory. If I earned that feedback by being a bad seller, I would expect it. However, Ebay feels that the buyer is king and can say and do whatever they want, including lying about a seller. While sellers are a dime a dozen who can easily be replaced. From what I can tell, Ebay will always find an excuse to protect the buyer because they want them to continue to buy. As to my selling currency on Ebay and not knowing anything about the stuff I sold, that's quite common on Ebay! Remember, a large portion of people who sell on Ebay are not dealers. Many are people who just want to get rid of something and have absolutely no idea what the item is worth but will take whatever they can get. In my case, it was old foreign currency. Since there was very little interest in this country for the stuff I had, I couldn't find a dealer who was interested. So my options were, throw it away, keep it or sell it on Ebay for whatever it would bring. The buyer had every opportunity to ask questions about it and I even pleaded with the bidders to do so. He made a decision not to but IT WAS HIS DECISION! Under the corcumstances, I don't see anything odd about my posting. What I do object to is the lie he wrote about me for which Ebay refused to remove. Also, when I put a second comment on his feedback, he then put a comment behind that and THAT WAS A LIE TOO! The only way to resolve conflicts like this is to give an unconditional refund to everyone for any reason whatsoever. Buyer's remorse has suddenly become fair grounds for a refund and, if you don't do it, they blackmale you with negative feedback. That system is ripe for abuse and it's happening every day to the sellers.
Anonymous on 06/18/2009:
NEVER ever ever sell something you know nothing about. AS long as Paypal is forced on buyers and sellers you will ALWAYS be forced to refund. Ebay caters to buyers. I don't understand this as it is the sellers who pay them the fees.
R4893RI3 on 03/03/2010:
Everything you whine about is your own fault. You are not cut out to be an eBay seller and you have the wrong attitude for customer service. The fact that you got a negative is your OWN FAULT because you admit you had a 1 word description which read "circulated" and I would bet a Million dollars that your photo was of poor quality and did not accurately show the condition of the item you were selling.

The point here is, many of you new sellers who try to come to eBay and jump head first into the selling game learn real fast that this is an experts game. If your not experienced, then you should start off selling with SMALL ITEMS that are CHEAP, try CD's or DVD's first, then once you build up your feedback, THEN you can try selling something like Collectible Currency or thousand dollar laptops. New Sellers are like Fresh Meat for the eBay Scam Artist because they know your not going to properly follow the eBay and PayPal rules and will have your whiny attitude towards customer service.

If your going to sell on eBay Start out Small and build your reputation. Always be 100% Professional and READ the rules listed on eBay and PayPal. Once you learn how to sell and have about 100 feedbacks THEN you can try selling big expensive items.
PepperElf on 03/03/2010:
dude this thing is a year and a half old, rusty hasn't replied for over a year... I don't think he/she will notice, or care, about replies now...
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Stay Away from EBAY
Posted by on
BEWARE OF EBAY CRIMINAL, MATTHEW BECCUE OF BATAVI -- I started selling on EBAY in 2002, but until recently I was reluctant to buy anything that cost more than $100.00. Although EBAY’s “Trust and Safety” staff supposedly oversee the transactions, I often wondered whether EBAY would help victims recover money that they lost to dishonest sellers. It was so easy for me to sell on EBAY; I figured that criminals could too. As EBAY’s popularity and prosperity grew, I came to believe that it would be bad for business if EBAY let its web site become a venue for criminal activity. If a crime occurred, I thought that EBAY would chase the criminal and compensate the victim, but when I became a victim, I learned otherwise.

On March 22, 2006 I paid Matthew Beccue of Batavia New York $3,850.00 for a Nikon D2X camera. Beccue had been an EBAY member since 1997 and was credited with 140 transactions and 99.3% positive feedback. After EBAY notified me that I had won the auction and after receiving the EBAY invoice, I sent Beccue my check, but he never sent me the camera. When I turned to EBAY for help, it diverted me to an ineffective dispute process that did nothing for me or against Beccue.

Away from the flashy ads and promotions, an obscure page on EBAY’s web site tells buyers how they can file a dispute against sellers (and vice versa). For thirty days, buyers and sellers must try to settle their differences without EBAY’s intervention. During that time I notified EBAY that the seller had cashed my check, but would not send me the camera or respond to my emails, but EBAY seemed oblivious to the possibility that a felony had occurred on their web site. Until the thirty days had lapsed - giving Beccue enough time to cover his tracks - EBAY would only repeat: contact the seller and try to work things out.

EBAY further exasperates victims by refusing to speak to them. All correspondence must be by e-mail. Only a few “power sellers” (EBAY’s money-makers) have the privilege to speak directly to EBAY. I expect that EBAY does not talk to buyers because they are ripped off so frequently that EBAY cannot give them any level of personal attention. In a feeble attempt to provide a personal touch, EBAY offers “Live Help” – a chat room where you can exchange messages with an EBAY staff. I chatted with Chad who typed so swiftly and composed his English so perfectly that I suspect he lives in India. Once I saw that Chad was giving me the same canned responses that I had received by e-mail, I interrupted him and asked, “Will EBAY do anything for me or should I call the police?” After some hesitation, Chad typed, “Call the police”.

I now hope that the FBI’s Internet Crime Complaint Center will recover my money and punish Matthew Beccue. But even if he goes to jail, Beccue could return to EBAY under another name and bank account and resume stealing. I say this because EBAY does not screen sellers or reveal much about them. Moreover, EBAY does not go after sellers who steal, but they will file a lawsuit against a buyer who submits a fraudulent claim for the $175.00 (maximum) compensation that EBAY offers. In my case the $175.00, is not much more than the $80.00 that EBAY made on my transaction.

When I finally convinced EBAY that my claim was legitimate, it promised to pay me its token compensation. EBAY then changed its mind. I was notified (by e-mail, of course) that because I did not close the dispute, EBAY would not compensate me or penalize the seller. The e-mail included a link to the EBAY web site where I was instructed to open the dispute (again). I replied that enduring EBAY’s dispute process for another three months was not worth the $175.00. A few days later EBAY sent me an apology and the $175.00, but they never mentioned Matthew Beccue. Curious about his fate, I sent EBAY the following message:

Yesterday, June 22, 2006, I received from EBAY the $175.00 reimbursement for the $3850.00 that was stolen from me during an EBAY auction on March 22, 2006. This token compensation along with EBAY’s impersonal and ineffective dispute process clearly reflects an indifference towards crime on its web site. For my sake as well as those who shop on EBAY, please tell me what happened to Matthew Beccue - the criminal who stole my money. Did you try to find him? Will you prosecute him? Have you banned him from EBAY, and if so how will you keep him from returning?”

EBAY never responded, so I posted my story on their community discussion board where it attracted comments from sellers who have a financial interest in EBAY’s success. Most of them agreed that crime is so rampant on EBAY that it cannot chase the criminals or compensate their victims. A buyer’s best defense is to use a credit card and hope that the bank who issued the card provides the protection that EBAY lacks.

Others criticized me for not thoroughly reading EBAY’s user agreement which states in part,

“We [EBAY] have no control over and do not guarantee the quality, safety or legality of items advertised, the truth or accuracy of listings, the ability of sellers to sell items, the ability of buyers to pay for items, or that a buyer or seller will actually complete a transaction.”

In retrospect, I should have thoroughly read this lengthy agreement before joining EBAY, and all shoppers should read it again before making a purchase. Far more compelling than this article, the user agreement makes the case to Stay Away from EBAY.
     
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Hugh_Jorgen on 06/27/2006:
Thank goodness you finally realized that you should have read and understood what you were doing beforehand. You do realize that for just a few dollars you could have used their escrow service and avoided this whole mess? People come here complaining about EBay's "lack of screening" yet won't spend a few bucks for a guarantee.
Brenda Leah on 06/27/2006:
You know the guy's name, you know where he lives (you sent a check right?) so file a small claims case. Also, keep every communication you have (I'm sure you already are).
rah332 on 06/27/2006:
I have been scammed by a couple of seller on eBay. I will never again send any $$ via ck or mo.. just via PayPal/credit card. The credit card company will refund the $$ if there is no product rec'd or if it is not as described. That is the only backing you have unless you go through the escrow service.
My last scammer was a seller that was selling bogus Starbuck coupons. They were lazer prints. Not real and on top of that they were poor quality. I paid via PayPal and disputed the transaction. Paypal settled with me. Refunded my $$ minus $25 for their paperwork. At least I got something. The nerve of the seller, he tried to dispute the refund knowingly what he was selling!! Since your transaction was done via mail, you will have to file a complaint via us postmaster.. good luck . but don't expect anything.
subby39 on 06/27/2006:
I'm so sorry this scumbag thief stole your money! He should be prosecuted and thrown in jail! Did you contact the local police in his city? I also sell and buy on eBay since 2000, and have been burned twice. One seller decided to keep the money and not send the goods,(I was out $80) so the local police in her city (New York) were contacted, went to her house, surprised the heck out of her and threatened to jail her if she didn't return the money. All of us were immediately reimbursed through Paypal. Another seller sold "rare" videos and raked in thousands of dollars. I lost $100 but I initiated a chargeback through my bank and was reimbursed. The seller was eventually caught and prosecuted. I wish you luck on getting your money back!
Anonymous on 06/27/2006:
I refuse to read or answer any eBay complaints without the seller's User ID.
DebtorBasher on 06/27/2006:
The 30 day wait that Ebay has you go through is their policy whether it is for $5.00 or $5,000.00...Frustrating as it is, they stick by that...I had a dispute once paid with credit card,I have to report it WITHIN 30 to the credit card, yet had to WAIT 30 days for Ebay's help. Credit card company wanted to know what steps I took with Ebay, told them only emails to seller...that's all I was able to do, nothing through Ebay because I had to wait 30 days...The credit card gave me an extension on my dispute...but I think Ebay should change their policy once a person is unable to get a response from the seller after about 3 emails or phone calls.
Anonymous on 06/28/2006:
Number One, you say "I say this because EBAY does not screen sellers or reveal much about them." you want to warn the internet community but you fail to post the seller's id! Who are they selling under, this can't be corroborated by psychics. Ebay buyer's know nothing about the seller until after the transaction is completed. You need to go to your local police department and talk to them.
Good luck
Anonymous on 06/28/2006:
EBAY is rife with fraud and dishonesty. How much could you possibly save that would make anyone want to risk their money by using this scam outfit?
nanomarket on 06/28/2006:
Mrs Manischewitz and others,

The seller who ripped me off has the EBAY ID snm200143wm, but I believe he is now operating under another name. In regard to the police, I contacted state and local police in my and seller's hometown, and neither would even accept my complaint. Both told me to file a complaint Internet Crime Complaint Center,which I did nearly three months ago but they have not responded. Recently I learned that very few victims of internet crime get any help from the police.

Thank you for advice and conern,

Nanomarket
Anonymous on 06/28/2006:
nanomarket pardon my abrasiveness. First off, this seller (snm200143wm) was selling the Nikon D2X Camera with a privacy feature, so bidders could not see who is bidding against other bidders - not a good thing. I did a http://www.zabasearch.com, on this Matthew Beccue of New York and he is using 5 Addresses in BATAVIA, NY. The fact that the Batavia, NY police department is failing to do anything means he either got family working there, a friend, or is paying them off. So! This is a classic eBay rip-off case, I would contact the Clark Howard Consumer Action Team, number one, because the more rip-off cases, such as yours, are broadcast over the internet and nationally syndicated radio the more eBay will get the message in stopping these bandits. Clark would take interest, because eBay is allowing this crook to continue on eBay. The link is http://clarkhoward.com/inside/ask_team_clark.html
(just copy and past into your browser URL locator) somebody will get in touch with you.
In the meantime have you talked live anybody at eBay? Here are two numbers you should try 1-800-322-9266 and 1-888-749-3229. Don’t give up your fight!
Sincerely, I'm sorry you were ripped off. This Matthew Beccue will eventually be caught and brought to justice. Finally, I would also log into your my3cents account (see last top box pulldown My Account/Profile) and edit your message TITLE (located in the edit review feature at the bottom) edit your title so it reads something to the effect.

Beware Ebay Rippof: Matthew Beccue of New York (Nikon D2X Camera EBAY SCAM).

I wish you well and hope you keep my3cents posted on your results.

Good luck!
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DUMP EBAY--We Can Do Better!
Posted by on
MAINE -- Hello Everyone, Before writing this, I read through many complaints about eBay. Most center on unjustified suspensions, high fees, fraud and the company's non-responsiveness to member problems. I share all of these concerns. Yes, I, a six-year veteran like many of you, was suspended without warning a few weeks ago. My auctions were suddenly wiped off the screen. My store disappeared. No one from eBay called or emailed to ask my side first. Just a brief, cold email on a Friday morning. Zapped! After negotiating and proving my innocence, I was reinstated. But it was an embarrassing and costly incident, for which eBay refused to make compensation. Meg Whitman will not part with one dime of her $7.9 Billion in assets, to make up for her company's mistakes. Why am I not surprised. I think we all know the score. EBay has become so huge, such a monopoly, that they don't care about their members.

We are expendable. Just take a look at the company's 2004 numbers:

--Members totaled 135.5 million, up 43% over 2003's 94.9 million
--Gross revenues totaled $3.27 Billion, a 51% increase over 2003's $2.17 Billion
--Net income was $778 million, up 76% over 2003.
--Listings totaled 1.4 Billion, 45% more than 2003's 971 million.

PayPal, eBay's pet acquisition, also did well, with more than $18 Billion in revenues, up 55% over 2003. Accounts reached 63.8 million, a 58% jump over 2003's 40.3 million.

What does it add up to?
$3.4 Billion in cash and investments, and $7.9 Billion in assets at the end of 2004. Right out of your pockets, into Meg's and her cronies.

What is eBay doing with your hard-earned money?

They've been shopping too.
This year they picked up rent.com, an apartment listing website, for $415 million. They also acquired Marketplaat.com, a Netherlands classifieds site, for $291 million. And more.

People, I don't know about you, but I think it's time WE GOT IT TOGETHER.

Now, it's true that eBay has provided a good living for many people. It started out that way, anyway. Back in 1998 when I joined, I could list a painting in the Featured section for $22 or so. Now that same painting will cost me $35 to list, then with final value and PayPal fees, more like $75. In just 7 short years, fees have roughly tripled. It's not fun anymore. And it's becoming a losing proposition, financially.

Some of you have said that eBay is headed for a fall. Their arrogance, their non-caring attitudes toward members, their high fees, their refusal to help defrauded members--all breed resentment & anger. Clearly, a better way is needed. Yet we go on, day after day, under eBay's thumb, feeling powerless to do anything.

IT'S TIME FOR A CHANGE. LET'S GET TOGETHER. WE CAN DO IT.
Some other websites are trying to grab eBay's business. But they're all profit-driven. They might start out like eBay, with low promotional fees. But just wait. Even if they do get a foothold, those fees will climb again.

In other words, we all like the auction format. It IS fun, and there's money to be made. But why must we be slaves to eBay and other sites' profit motives? What I propose is a simple idea: A Cooperative Auction Website. Non-profit. Just a place, like a town hall, where we buy and sell. I have a name picked out too but can't say it here. Please email me & I'll tell you more.

Here's the concept: Members pay $100 to join. (This will help with start-up costs). For that, they get the first 100 listings free and 10% off their monthly bill. If we do make a profit, after expenses, at the end of the year, it gets divided equally among the members. Non-members can use the site too, and listing fees will be greatly reduced, for everyone, with no final value fees. In other words, we can have the same kind of auctions eBay offers, but it will be OUR site. Hopefully, the revenues will keep it going. All we need to do is break even. It's just a venue, set up for us to do our trading, and keep more of our own earnings. If there's a profit at the end of the year, great. We'll all share. Or we can put it back into the venture, to make improvements. We'll vote on it, the way it should be. No CEOs, no sharegolder pressure. It will be OURS.

Now, I'm just a working stiff like most of you so frankly, I can't afford the start-up costs for this alone. If you're interested, email me at cmgardner@gwi.net and let's talk. If we can raise enough money to do this, we owe it to ourselves. I don't know about you, but I can't stand being under anybody's thumb. It gags me every time I have to pay eBay's ridiculously high fees, and watch their profits go up and up, year after year. THAT'S YOUR MONEY and mine. Aren't you sick and tired of making eBay rich? JOIN US. WE CAN DO IT. FOR MORE INFORMATION, email: cmgardner@gwi.net
     
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canookie on 03/20/2005:
I agree so much so that I too posted a blog.

http://www.my3cents.com/userBlog.cgi?id=15269
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