MELBOURNE, FLORIDA -- My wife and I went to Family Auto Mart on 5/28/2014 and talked to ** the salesman who was extremely helpful answering our questions. After looking for a while we found ourselves going back to a Infiniti. This vehicle drove like a new car and ** was very honest telling me of two small problems with the car that I have repaired at no cost. ** handled the paperwork in a timely manner. And the finance manager, she did a great job of getting us out even though our finance is not very good. In all it was a great experience and I would advise anyone looking for a car to please check them out and talk to ** as he was helpful with all aspects of our purchase.
MELBOURNE/FL -- Almost every car I looked at on their website was not on the lot. The cars that were on the lot were a mess. They are very unwilling to make things right. The sales person was so over weight that he was unable to keep up and work with me throughout the sales lot. He also had very little knowledge of the vehicles on the lot. It was an awful experience.
MELBOURNE, FLORIDA -- I bought a 98 Pontiac grand prix at Family Auto Mart in Melbourne Fl. The total price was 11,900 and the cars only worth 2500. We'll I wasn't informed on the problems it had until after I bought it.. First it's a total rust bucket. I'm praying that it will at least last until I'm done paying it off.. 2900 left. I already had to replace the brake lines and have been seriously worn to get rid of car cause anytime something else can rust off. It's a sad thing I try not to cry when I think about it. I did buy my other car from them a 99 chevy lumina but it got wrecked when I got rear-ended and the remaining balance had to go on this one that I have now which is why I'm in this jam.
The finance company are aware of my dilemma and they said the I have 2 choices 1. I can drop off at the dealership and walk away clean no credit problems. 2. Trade in and add the remaining balance on to another car of theirs. My response to number 1 is heck no what will I drive??? Ha after paying all that money I think I should get refunded back some. And 2 heck no how do I trust another car?
Paying way too much money for a used car that is in very unsafe shape is totally ridiculous! There should be a law to protect the consumer against the sleaze balls at the dealerships and the resale of cars. Don't go to Family Auto Mart. Take my advice. They only have high mileage cars with hidden defects! Oh my back windows never worked but yet the back window on driver side passengers window is held up by duct tape. I swore to myself that I would never put duct tape on my car and what the heck. I cannot fix it. It's a 300 dollar part, not for my rust bucket!
1900 AURORA ROAD, FLORIDA -- Family Auto Mart pick up my SUV to go to the repair shop and I told them when they call me what their shop was charging was too much. Tried to get it towed back to me home. They gave it to the gold Card Finance Company because I was two weeks behind in my payment. No we are in court. To everyone Family Auto Mart is not a good company to mess with. Also I made a payment arrangements and they still took the vehicle.
MELBOURNE, FLORIDA -- We got a car on Family Auto Mart, March 17 and 2 weeks after we had to run to a mechanic and the car is wrecked and cannot be fixed. I paid $1000 down payment and making payments for $80 per week and also payments were one week ahead. Had to took the car to the dealer. Now I have no car, lost my money and they didn't do anything. How the law can protect from those dealer that play and used people in need?