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Family Auto Mart Consumer Reviews - Page 2

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Excellent Salesmanship...
StarStarStarStarStarBy -
Rating: 5/51

MELBOURNE, FLORIDA -- My name is **. I was referred by my son in law to Family Auto Mart stating that they are pretty good about dealing with cars. I was greeted by **. We spoke a little about what kind of vehicle I was looking for. He showed me a few vehicles and I narrowed it down to a Ford Escape. We took it for a test drive, and turned out very impressed with the SUV. When we got back to the office we started with the paperwork. ** assisted me with everything and boy oh boy we were wheeling and dealing with the final numbers.

When it was all done I drove home with my SUV... All I was saying to ** was "Thank you so much for helping me with my Birthday Gift..." Bunches and Bunches of Haloes and Kudos going out to ** at Family Auto Mart in Melbourne Fl...

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Bad Everything
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MELBOURNE/FL -- Almost every car I looked at on their website was not on the lot. The cars that were on the lot were a mess. They are very unwilling to make things right. The sales person was so over weight that he was unable to keep up and work with me throughout the sales lot. He also had very little knowledge of the vehicles on the lot. It was an awful experience.

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Don't Buy From Family Auto Mart
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

1900 AURORA ROAD, FLORIDA -- Family Auto Mart pick up my SUV to go to the repair shop and I told them when they call me what their shop was charging was too much. Tried to get it towed back to me home. They gave it to the gold Card Finance Company because I was two weeks behind in my payment. No we are in court. To everyone Family Auto Mart is not a good company to mess with. Also I made a payment arrangements and they still took the vehicle.

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Glad I Went
StarStarStarStarStarBy -
Rating: 5/51

MELBOURNE, FLORIDA -- I called about Honda Accord for $3000. The guy on the phone said on super sale and told me to come early in morning. I showed up at 8:30, I got the car. So glad I made the drive.

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Cars that shouldn't be able to resell!-Family Auto Mart
By -

MELBOURNE, FLORIDA -- I bought a 98 Pontiac grand prix at Family Auto Mart in Melbourne Fl. The total price was 11,900 and the cars only worth 2500. We'll I wasn't informed on the problems it had until after I bought it.. First it's a total rust bucket. I'm praying that it will at least last until I'm done paying it off.. 2900 left. I already had to replace the brake lines and have been seriously worn to get rid of car cause anytime something else can rust off. It's a sad thing I try not to cry when I think about it. I did buy my other car from them a 99 chevy lumina but it got wrecked when I got rear-ended and the remaining balance had to go on this one that I have now which is why I'm in this jam.

The finance company are aware of my dilemma and they said the I have 2 choices 1. I can drop off at the dealership and walk away clean no credit problems. 2. Trade in and add the remaining balance on to another car of theirs. My response to number 1 is heck no what will I drive??? Ha after paying all that money I think I should get refunded back some. And 2 heck no how do I trust another car?

Paying way too much money for a used car that is in very unsafe shape is totally ridiculous! There should be a law to protect the consumer against the sleaze balls at the dealerships and the resale of cars. Don't go to Family Auto Mart. Take my advice. They only have high mileage cars with hidden defects! Oh my back windows never worked but yet the back window on driver side passengers window is held up by duct tape. I swore to myself that I would never put duct tape on my car and what the heck. I cannot fix it. It's a 300 dollar part, not for my rust bucket!

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Very Nice
StarStarStarStarStarBy -
Rating: 5/51

MELBOURNE, FLORIDA -- I had a great experience and didn't have any problems. Everyone was great. I got the car I wanted, the price I can pay, and an easy financing. What else you can ask for??? Thank you very much.

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The Services That I Received From Family Auto Mart Were Excellent.
StarStarStarStarStarBy -
Rating: 5/51

The services that I received from Family Auto Mart were excellent. All my accommodations were met and ** made sure I found the right vehicle that suited me. I would gladly recommend more people to them.

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Edwin Is the Best Ever!
StarStarStarStarStarBy -
Rating: 5/51

MELBOURNE, FLORIDA -- Edwin is the best ever. Highly recommend family auto and if you are here please ask for Edwin!

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This Dealer Selling Wrecked Cars
StarEmpty StarEmpty StarEmpty StarEmpty StarBy -
Rating: 1/51

MELBOURNE, FLORIDA -- We got a car on Family Auto Mart, March 17 and 2 weeks after we had to run to a mechanic and the car is wrecked and cannot be fixed. I paid $1000 down payment and making payments for $80 per week and also payments were one week ahead. Had to took the car to the dealer. Now I have no car, lost my money and they didn't do anything. How the law can protect from those dealer that play and used people in need?

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Happy ** at Family Auto Mart
By -

MELBOURNE, FLORIDA -- My first car was 2008 in from **. My second and my third car from **. He has a nice easy going style and makes you feel like family at home. I recommend this place to all my friends and family. I still love the family Man YouTube commercials. I will be back for another car in the near future. Thank you **.

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Family Auto Mart Rating:
Star Star Star Empty star Empty star
3.0 out of 5, based on 18 ratings and
22 reviews & complaints.
Contact Information:
Family Auto Mart
1900 Aurora Rd
Melbourne, FL 32935
321-242-0328 (ph)
www.www.familyautomart.com
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