Family Auto Mart Consumer Reviews - Page 4

MELBOURNE, FLORIDA -- I went to buy a car for my son that came from the Army and one of the salesman told me that all I wanted was a car for a cheap price because my son is in the military. I felt so disrespected I walked away. I don't have a lot of money to buy a car right out the dealer but that's not the way to treat people that work hard for a living. Hope everyone that reads this would take my advice and not bother to buy anything from this dealer.

MELBOURNE, FLORIDA -- When my son was born we needed a bigger vehicle so I stopped into the Family Mart. I ended up buying a Chevy Astro van which my kids and wife loved. We drove that vehicle to 259000 miles till we sold it... I would buy another vehicle from them in a heartbeat. Best place in town... specially since they just happen to be next door to the biggest crook on town...

MELBOURNE, FLORIDA -- Sam the godfather was very nice and pleasant, I told him what I was looking for and what I needed to pay. He helped me and my wife into a great SUV in our price range... Would definitely tell my friends and family to go see Sam.

MELBOURNE, FLORIDA -- Would purchase another vehicle from them very honest and helpful! Go see Mustang nick..

MELBOURNE, FLORIDA -- Was desperate for a car as mine was ruined and my credit was not good. Went to Family Auto Mart in Melbourne. Fast forward 1 1/3 months. Car had a banging underneath it, went to mechanic. I have to replace driver side axle, front suspension control arms both sides, alignment and stabilizer links both sides to the tune of almost 1,100 dollars. Thanks for nothing Family Auto. No matter how desperate you are, stay away from this place!!!!

MELBOURNE -- They are a scam and very unprofessional. All the cars are lemons.

MELBOURNE FL, FLORIDA -- Nick, I would like to thank you very much for selling me a great car. It's great on gas, one owner, no problems. I give you 5 plus stars, thank you once again.

MELBOURNE, FLORIDA -- I called about Honda Accord for $3000. The guy on the phone said on super sale and told me to come early in morning. I showed up at 8:30, I got the car. So glad I made the drive.

MELBOURNE, FLORIDA -- I bought a 98 Pontiac grand prix at Family Auto Mart in Melbourne Fl. The total price was 11,900 and the cars only worth 2500. We'll I wasn't informed on the problems it had until after I bought it.. First it's a total rust bucket. I'm praying that it will at least last until I'm done paying it off.. 2900 left. I already had to replace the brake lines and have been seriously worn to get rid of car cause anytime something else can rust off. It's a sad thing I try not to cry when I think about it. I did buy my other car from them a 99 chevy lumina but it got wrecked when I got rear-ended and the remaining balance had to go on this one that I have now which is why I'm in this jam.

The finance company are aware of my dilemma and they said the I have 2 choices 1. I can drop off at the dealership and walk away clean no credit problems. 2. Trade in and add the remaining balance on to another car of theirs. My response to number 1 is heck no what will I drive??? Ha after paying all that money I think I should get refunded back some. And 2 heck no how do I trust another car?

Paying way too much money for a used car that is in very unsafe shape is totally ridiculous! There should be a law to protect the consumer against the sleaze balls at the dealerships and the resale of cars. Don't go to Family Auto Mart. Take my advice. They only have high mileage cars with hidden defects! Oh my back windows never worked but yet the back window on driver side passengers window is held up by duct tape. I swore to myself that I would never put duct tape on my car and what the heck. I cannot fix it. It's a 300 dollar part, not for my rust bucket!

MELBOURNE, FLORIDA -- I purchased a Honda Accord from Family Auto Mart Feb. 2014. A week after purchasing the vehicle I experienced problems. The door was getting caught into the fender. I reported the problem to the company and they tried to deny responsibilities for the damage. They wanted me to do an insurance claim which I refused. They stated the car wasn't like that when I purchased it. It was clear that previously the car was involved in an accident. Which I didn't complain because there weren't any noticeable damages.

I had to drive the vehicle back to Melbourne to allow their mechanic to inspect the car. The following day they verbally refused to fix the vehicle. After disputing with the company they finally agreed to fix the vehicle. My payments are still rolling and they've had car for a week. They're a total rip off and I wish that I didn't have any involvement with the company! You view their website and those vehicles aren't on their car lot. They company isn't honest at all! If you're from another city I wouldn't recommend anyone to drive there.